Outsourcing

Norwich to bring services back in-house

23/07/2020

Norwich City Council has opted to set up a wholly-owned company when it brings its services back in-house from next year.

Council to bring housing management back in-house

10/07/2020

Islington Council is set to bring the management of homes back in-house once its current Private Finance Initiative (PFI) contract comes to an end.

Local authorities need extra resources to lead contact tracing now

02/07/2020

Pascale Robinson explains why local public health teams are best placed to lead contract tracing services.

Local public health teams should manage contact tracing, poll reveals

02/07/2020

Two-thirds of the public want local public health teams to be in charge of the contact tracing system, a new poll has revealed.

Mitie and Interserve Support Services to merge

26/06/2020

Outsourcer Mitie has proposed to merge with facilities management firm Interserve Support Services by the end of the year in a £271m deal.

Finding the right IT outsourcing partner

13/03/2020

Denis Kaminskiy provides his top tips on finding the right IT outsourcing partner.

People call for end of public service privatisation

11/03/2020

The majority of the UK population want public services to stay under public ownership, a new poll has revealed.

IfG: Extend outsourcing reforms to councils

04/03/2020

Government reforms of outsourcing to avoid another Carillion collapse must be extended to local government where commercial skills lag behind Whitehall, a report from the Institute for Government (IfG) think-tank has said.

Councils pledge to 'keep it local'

04/03/2020

Eleven councils have pledged to move away from big outsourcing contracts and keep local services in the hands of local community organisations.

Government failing to ‘learn lesson’ of Carillion collapse

15/01/2020

The union Unite has accused the Government of failing ‘to learn the lessons’ from the collapse of the outsourcing giant Carillion.

Union calls for Sanctuary Care homes to be brought ‘back in-house’

14/01/2020

Unite is urging councils who have contracts with Sanctuary Care to bring them ‘in-house’ after a criminal investigation was launched into one of its homes.

London borough rejects insourcing children’s services

11/12/2019

Kingston LBC had considered returning services from a wholly-owned company when their contract ends in 2021.

Poll reveals ‘high levels’ of trust in social enterprises

22/11/2019

Nine out of 10 people would prefer public services were outsourced to social enterprises over the private sector, research reveals.

Council makes in-house delivery of services ‘official default choice’

10/10/2019

Haringey Council has announced that the direct delivery of council services by council staff will be the ‘official default choice’.

Think tank reveals outsourcing’s ‘mixed’ record

16/09/2019

Outsourcing services has delivered savings to citizens, although politicians have ‘consistently overstated’ the extent of these savings, think tank says.

Hackney to take developer to court

02/09/2019

A London borough is preparing to take legal action against a developer over fire safety fears in a block of flats.

£450m flagship regeneration project scrapped

28/08/2019

Southampton City Council has terminated an agreement for a multi-million pound regeneration project.

Labour pledges to end outsourced council services

22/07/2019

The biggest local government union has welcomed plans by the Labour Party to reverse the outsourcing of council services.

Birmingham City Council and Amey reach £300m deal

01/07/2019

Birmingham City Council has reached an agreement with Amey which will allow the outsourcing company to buy its way out of its highways contract for £300m.

Councils exposed following Kier profit warning

06/06/2019

Local authorities are heavily exposed to struggling construction giant Kier which faced a huge fall in its share price this week, according to the latest figures.

Three-quarters of councils move to insource services

31/05/2019

Local authorities are rejecting the outsourcing of services in favour of delivering services in-house, a not-for-profit local government body has found.

Four Seasons Health Care slides into administration

30/04/2019

Funding has been found to prop up more than 300 care homes as Four Seasons Health Care enters administration.

Make or buy? We need market place nous and value-free analysis

03/04/2019

Mark Whitehead explores the thorny issue of outsourcing after a think tank called for Labour not to ban the controversial practice.

Think tank warns against banning outsourcing

28/03/2019

A think tank has called for a review of the regulations governing outsourcing, but stressed it opposed the idea of banning the controversial practice.

Labour pledges to end outsourcing of services dealing with ‘at risk’ people

25/03/2019

The Labour Party has pledged to end the outsourcing of services that involve contact with people who are considered to be ‘at risk’.

Interserve handed £660m of contracts before going into administration

18/03/2019

Construction and facilities giant Interserve was handed £660m of public sector contracts before it went into administration last week, experts have revealed.

Outsourcing giant faces ‘crunch vote’

15/03/2019

Construction outsourcing giant Interserve was today facing a crunch vote over a proposed rescue plan to save it going into administration.

Anti-litter firm ends council contract amid accusations of ‘aggressive tactics'

08/03/2019

An anti-litter firm has ended its contract with Wirral Council after accusations of 'underhand and aggressive tactics'.

Greenwich moves to in-source services

22/02/2019

Greenwich council has decided to take some services back in-house after warnings that the companies it set up are facing financial problems.

Local government outsourcing fell by more than £80m in 2018

06/02/2019

The total value of outsourcing contracts agreed by councils in 2018 fell by more than £80m in 2018, according to the Arvato UK Outsourcing Index.

‘Tougher penalties’ needed to protect small businesses against late payment

15/01/2019

Small businesses have called for ‘tougher penalties’ for large companies that pay their suppliers late to protect them from another Carillion-style collapse.

Union warns outsourcing 'rockets' after Carillion collapse

15/01/2019

Councils are still awarding outsourcing contracts to companies that have recently issued profit warnings, new research has revealed.

Local government buying: the smart way forward

14/01/2019

Mark Whitehead looks at how 'best value' is overtaking 'best price' when it comes to local government procurement.

Outsourced council workers to have pensions protected

10/01/2019

Local government staff who have had their roles outsourced will receive increased pensions protections under new proposals published today.

Exclusive: Councils increase number of deals with SMEs and social enterprises

08/01/2019

Councils are increasingly forging deals with smaller companies rather than big outsourcing contractors, according to the latest figures.

What will 2019 bring for local government?

24/12/2018

Turbulent waters lie ahead in 2019, says Mark Whitehead, and councils will need to watch events carefully

2018 - the year things began to change

21/12/2018

Geed up by a spirit of entrepreneurialism, councils up and down the land were busy exploring new ways to respond to their communities in 2018.

Top 100: Our most popular local government stories of 2018

11/12/2018

From council pay rises to troubled outsourcing firms, here is our countdown of the 100 most popular stories on LocalGov during 2018.

Tough times for creaky outsourcers

11/12/2018

With shares in outsourcer Interserve falling to an all-time low, is another market failure on the cards? Mark Whitehead explores.

Fears continue over outsourcer Interserve

10/12/2018

Outsourcer Interserve continued to look fragile today as its shares plunged to a new all-time low despite the announcement of a new restructuring operation.

Kier sees shares plummet by 33% after £264m rights issue

03/12/2018

Construction giant Kier is the latest outsourcing company to raise fears after its share price bombed 33% on Friday.

Capita to pay council more than £4m for poor performance

23/11/2018

Outsourcing company Capita has agreed to pay more than £4m compensation to Barnet Council for its poor performance - but will continue providing services until at least next year.

Outsourcing firms forced to draw up plans in case of collapse

21/11/2018

Outsourcing companies will have to draw up 'living wills' saying what would happen if they go bust under plans announced by the Government.

Mears agrees £35m deal to purchase housing arm of Mitie

20/11/2018

Mears Group has agreed to buy the social housing maintenance arm of Mitie Property Services in a deal worth up to £35m.

The fragile state of outsourcing

19/11/2018

Mark Whitehead explores why councils are reconsidering their reliance on big private sector companies to provide public services.

Shares in outsourcing giant Interserve hit 30-year low

14/11/2018

Fresh concerns have been raised over the future of outsourcing giant Interserve following a huge drop in its share price.

Council signs £65m deal with Capita

08/11/2018

Westminster City Council has renewed its contract with Capita in a deal worth around £65m over a decade.

Contractor fined £1m after complaints of ‘dirty streets’

01/11/2018

Trafford council has fined a bins contractor £1m after residents raised concerns about dirty streets and overflowing bins.

Taking the conflict out of partnerships

30/10/2018

Andrew Savege calls on councils to rethink what partnership means to get the best from PPP.

Reform outsourcing to avoid £30bn bill, think-tank warns

30/10/2018

Bringing outsourced services in-house would cost local government billions, a think-tank has calculated.

Care providers handing back contracts due to ‘inadequate’ council fees

25/10/2018

Cash-strapped local authorities have been accused of not paying enough to allow private care providers to cover their costs.

Capita recovering but other outsourcers still at risk, experts warn

17/10/2018

Outsourcing giant Capita is 'on the road to recovery' according to a report by market experts.

Public-private commissioning: a question of trust

15/10/2018

The recent report by the New Local Government Network found a dwindling appetite for outsourcing at a time when many are rethinking the relationship between the public and private sectors.

Councils turning against outsourcing, survey reveals

10/10/2018

Local authorities are losing their appetite for outsourcing and rethinking their relationship with the private sector, a new survey has revealed.

Has outsourcing had its day?

28/09/2018

The conviction for fraud of a former Barnet council employee was a poor advertisement for outsourcing. Mark Whitehead considers whether it has run its course.

Review finds 'insufficient financial controls' enabled £2m council fraud

24/09/2018

The conviction for fraud of a former employee of a joint venture set up by Barnet council is a 'textbook example of why outsourcing fails', according to Labour.

Reading council considers ‘huge scale privatisation’

13/08/2018

Reading Borough Council plans to undertake a programme of ‘huge scale privatisation’ that will affect thousands of council workers, union warns.

Council outsourcing falls by nearly £60m in last year, figures show

02/08/2018

Outsourcing contracts signed by local councils fell by £59m in the first six months of this year, compared to the same time period in 2017, new figures reveal.

Asylum seeker evictions will create 'humanitarian crisis’, Scottish politicians warn

31/07/2018

Politicians are urging the home secretary to prevent a 'humanitarian crisis' by halting outsourcing company's plans to evict hundreds of failed asylum seekers.

Barnet to review outsourcing partnership with Capita

29/06/2018

Barnet Council is considering taking seven services back in-house, under a review of its outsourcing partnership with Capita.

Government pledges to 'rebuild trust' in outsourcing after Carillion

26/06/2018

The Government has announced a package of measures aimed at rebuilding trust after the collapse of outsourcing construction company Carillion earlier this year.

Taking accountability for the Private Finance Initiative

18/06/2018

Anne Stafford explains why the outcomes of PFI projects have failed to keep pace with expectations.

'Recklessness and greed' at heart of Carillion collapse say MPs

16/05/2018

MPs have condemned the demise of outsourcing construction company Carillion as 'a story of recklessness, hubris and greed'.

A clash of cultures?

16/05/2018

Mark Whitehead considers if the local government workplace has suffered due to councils adopting a more market-friendly approach.

Outsourced council staff strike over sick pay

09/05/2018

Workers employed under an outsourced council contract to sort out waste for recycling have entered the second week of a strike over sick pay.

A crisis in local government outsourcing?

02/05/2018

With Interserve being the latest outsourcing giant to reveal huge losses, what impact could this have on local government? Mark Whitehead reports.

Outsourcing giant Interserve the latest to hit problems

30/04/2018

A further outsourcing company supplying local government is facing uncertainty as it revealed huge losses and a tumbling share price.

Outsourcing giant Capita warns of £500m losses

23/04/2018

Capita - the outsourcing company responsible for providing services to local authorities throughout the UK - has reported losses of more than £500m.

Shareholders accused of 'cashing in' from outsourced services

16/04/2018

Shareholder dividends from outsourced public services have risen by 67% in six years, new research from the TUC has revealed.

Managing local authority contracts

23/03/2018

Tiffany Cloynes outlines the key issues councils should address to get the most out of their outsourced contracts.

Ombudsman warns councils not to outsource responsibility

14/03/2018

Councils have been urged by the local government ombudsman to keep a ‘robust oversight’ of external contractors to ensure accountability is not lost.

Poll reveals support from bringing public services in-house

12/03/2018

The public want to see services brought back in-house as well as an increase in central Government spending on public services, new survey reveals.

Outsourcer saves £20m after renegotiating Carillion healthcare deal

15/02/2018

The outsourcing company Serco has negotiated a nearly £20m reduction in the price it will pay for Carillion’s NHS healthcare contracts.

MPs warn of 'pervasive lack of trust' in way disability benefits are assessed

14/02/2018

Failures in the way major disability benefits are being assessed have led to a loss of trust in the system, MPs have warned today.

Procurement considerations following on from Carillion's liquidation

30/01/2018

Why are many local authorities being left with ineffective checks on the financial position of contractors? Richard Brooks explains.

County agrees £10m Carillion exit deal

23/01/2018

Oxfordshire County Councils has paid £10.65m to terminate its contract with Carillion.

Pause all outsourcing and PFI contracts, urges think tank

22/01/2018

A think tank has called for an end to the Government's 'love-in' with outsourcing and Public Finance Initiatives.

Councils bring services in-house following Carillion collapse

16/01/2018

Councils across the country are bringing services back in-house following the news Carillion has gone into liquidation.

Carillion collapse: What next for public services?

16/01/2018

Jos Creese argues it may be time to reassess the boundaries and expectations for public/private partnerships in the wake of the demise of Carillion.

Local government accounts for £22m of outsourcing spend, research reveals

24/11/2017

The local government sector accounted for over £20m of outsourcing spend between July and September this year, contributing to a public sector outsourcing spike.

Voting closes soon for the Local Public Ownership Awards

05/10/2017

Launched in August, the Local Public Ownership Awards showcases some of the best and most inspiring council-run services in the UK.

Labour promise to deliver local government ‘renaissance’

25/09/2017

Councils would be £1.5bn better off under a Labour Government, the shadow secretary of state for communities and local government tells Labour conference

Majority of procurement deals ignore accessibility requirements

15/09/2017

More than half of outsourcing deals by councils fail to take the needs of people with disabiilities into account, according to a business pressure group.

Commissioning for the future

01/09/2017

Chief executive of Barnet LBC, John Hooton, explains why they have chosen the best-placed delivery partner for the job.

Council ends outsourcing contract five years early

13/07/2017

Oxfordshire County Council has decided to end the majority of its outsourcing contract with Carillion as it no longer makes ‘commercial sense’.

Lack of commercial skills in local government ‘barrier’ to outsourcing

15/03/2017

A lack of commercial skills in local authorities is a ‘significant barrier’ to successful outsourcing, report finds.

Councils should secure digital services commitment when outsourcing

10/02/2017

Local authorities should secure a digital services commitment when negotiating outsourcing arrangements, survey report says.

Council outsourcing deals increase due to tech investment

09/02/2017

Spending on IT and technology procurement increased dramatically last year with over £800m of outsourcing deals signed by councils.

Welsh council to ‘throw out’ outsourcing plans

08/02/2017

Pembrokeshire County Council looks set to ‘throw out’ plans to outsource local leisure services to a charitable trust, union says.

Public service delivery should be ‘local by default’, argues community group

25/01/2017

The current trend among councils of standardising services and outsourcing contracts to big national charities and multinational companies is ‘counterproductive’, campaigners warn.

Glasgow council's industrial dispute over IT privatisation resolved

20/01/2017

A dispute over Glasgow City Council’s moves to privatise IT provision has been resolved with union members voting to accept a deal that protects ‘jobs, terms and conditions and current employment status’.

County ends contract with care provider following service concerns

21/12/2016

A number of social care services are to be brought back in-house by Buckinghamshire County Council after it ‘lost confidence’ in care provider.

Privatisation is driving down care standards warns report

23/11/2016

The quality of care and terms and conditions for the workforce have declined as a result of increased privatisation, according to a new report.

Controversial outsourcing contract saves council over £30m

17/11/2016

A review of a controversial contract between Barnet Council and private company Capita has revealed overall savings of £31m and high levels of resident satisfaction.

Managing outsourcing risks

15/11/2016

While outsourcing may deliver genuine service transformation for councils, it also carries significant risks if it goes wrong. Paul Tombs outlines how councils can best plan for scenarios in which the provider fails to deliver on their contracts.

Welsh council to outsource services due to ‘financial pressures’

01/11/2016

Pembrokeshire council has approved plans to outsource key services due to ‘unprecedented financial pressures.’

Insourcing: ‘The contractor says no’

15/08/2016

Paul O'Brien and Mo Baines examine the reasons why some councils are moving to bring services back in-house.

Corbyn pledges to 'insource' council services

04/08/2016

Jeremy Corbyn has pledged to insource council services and build 500,000 new council homes in his new leadership manifesto.

Outsourcing contracts signed by councils on the rise

01/08/2016

The value of outsourcing contracts signed by UK local authorities in the first half of 2016 increased by 84%, despite a dip in the value of overall public sector spend.

Somerset approves plans to outsource learning disabilities services

12/07/2016

Somerset County Council has approved plans to transfer its learning disabilities services to a new social enterprise.

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