William Eichler 08 November 2018

Council signs £65m deal with Capita

Westminster City Council has renewed its contract with Capita in a deal worth around £65m over a decade.

Capita will manage the authority’s revenues and benefits services for a further seven years, commencing November 2018, with the option of extending it another three years.

The firm, which has been working with the council for 24 years, will continue to collect council tax and national non-domestic rates.

It will also manage housing benefits, and deliver business improvement levy services and associated customer management support.

‘This renewal is a testament to the strength of our decades-long partnership with Westminster City Council and our extensive knowledge of their needs underpins the success of this relationship,’ said Jon Lewis, Capita’s chief executive officer.

Capita will extend the use of Capita One, its digital platform for collections, across all services. This will provide single-user interface, better integration of systems and enhanced provision of data and insight using automation and robotics.

‘Capita’s strength in digital solutions and data analytics ensures our delivery of quality services and value to local government,’ said Mr Lewis.

Cllr Rachael Robathan, cabinet member for finance, property and regeneration at Westminster City Council, commented: ‘This partnership helps us to collect council tax and business rates in an effective way, while offering good customer service.

‘This income pays for vital services, which have a positive impact on residents’ lives.’

SIGN UP
For your free daily news bulletin
Highways jobs

Chief of Staff

Borough Council of King's Lynn and West Norfolk
up to £126,615
We’re transforming services with ambition and community at the heart of our work. Norfolk
Recuriter: Borough Council of King's Lynn and West Norfolk

Director of People

Lancashire County Council
£108,697 - £117,998
As a leader at Lancashire County Council, you’ll join an authority with real scale, courageous ambition and deep pride in place. County hall
Recuriter: Lancashire County Council

Director of Strategy and Transformation

Lancashire County Council
£108,697 - £117,998
As a leader at Lancashire County Council, you’ll join an authority with real scale, courageous ambition and deep pride in place. Preston, Lancashire
Recuriter: Lancashire County Council

Care and Support Assistant -Longlands

West Northamptonshire Council
13.52ph
About the role We are looking for a dedicated Care and Support Worker to join our team at Longlands Care Home in Daventry. In this rewarding role, you will provide compassionate, person-centred care to older people and those living with dementia, includin Daventry
Recuriter: West Northamptonshire Council

Highway Design and Construction Manager

Bolton Council
Grade N, scp50 £62,443 to scp53 £65,663 per annum, plus essential car user allowance
We embrace AI to enhance our operations and to innovate our services. Bolton, Greater Manchester
Recuriter: Bolton Council
Linkedin Banner