Laura Sharman 07 April 2022

Oldham Council brings services back in-house

Oldham Council brings services back in-house image
Image: Mikey / flickr.com

Services including ICT, customer call centre, highways, revenues and benefits, payroll and HR are now being delivered in-house by Oldham Council.

Unity Partnership - which became a council-owned company in 2008 - had been delivering these services for the council for the past five years.

The council said the move would improve services for residents and allow closer working between departments.

Harry Catherall, chief executive of Oldham Council, said: 'Unity delivered some of the services that mattered most to Oldham residents, such as answering the calls of those in need through our call centre, managing our benefits service, and running our face to face customer support at Access Oldham.

'Bringing these services back to the council will allow us to build on improving customer satisfaction and the quality of the services we deliver, while at the same time delivering value for money for all of our residents.'

The move has seen more than 400 staff transfer over to the council.

SIGN UP
For your free daily news bulletin
Highways jobs

Teacher of the Deaf

City of Bradford MDC
Band/Grade MPS / UPS + 1 or 2 SEN
We are seeking to recruit a creative, innovative and experienced Teacher of the Deaf to work in the Support Team for Deaf Children. Bradford, West Yorkshire
Recuriter: City of Bradford MDC

Registration Officer

London Borough of Richmond upon Thames and London Borough of Wandsworth
£26,481 -£37,677
Do you want a fast-paced and varied role? Would you like to help people through some of the most important moments of their lives? Wandsworth, London (Greater)
Recuriter: London Borough of Richmond upon Thames and London Borough of Wandsworth

Head of Service – Adults Services South, Safeguarding & DoLS

Bolton Council
£51,772
It is an exciting time to join us as Head of Service for Safeguarding, DoLS and South District. Bolton, Greater Manchester
Recuriter: Bolton Council

Apprenticeship

Royal Borough of Greenwich
£28,470 - £44,628
Kick-start your career with an apprenticeship based in Royal Borough of Greenwich. Greenwich, London (Greater)
Recuriter: Royal Borough of Greenwich

Social Worker – Enhanced Social Care Support In Reach

Essex County Council
£32,787 to £44,826
We currently have an opportunity for a Social Worker to join our Countywide Enhanced Support In Reach Team. Essex / Countywide
Recuriter: Essex County Council

Partner Content

Circular highways is a necessity not an aspiration – and it’s within our grasp

Shell is helping power the journey towards a circular paving industry with Shell Bitumen LT R, a new product for roads that uses plastics destined for landfill as part of the additives to make the bitumen.

Support from Effective Energy Group for Local Authorities to Deliver £430m Sustainable Warmth Funded Energy Efficiency Projects

Effective Energy Group is now offering its support to the 40 Local Authorities who have received a share of the £430m to deliver their projects on the ground by surveying properties and installing measures.

Pay.UK – the next step in Bacs’ evolution

Dougie Belmore explains how one of the main interfaces between you and Bacs is about to change.