Mark Whitehead 17 October 2018

Capita recovering but other outsourcers still at risk, experts warn

Outsourcing giant Capita is 'on the road to recovery' according to a report by market experts.

City-based data specialists Tussell say the decline of more than 80% in the company's share price over the last three years 'masks the green shoots of recovery'.

In April the company announced a major reorganisation after reporting £500m losses and £1.7bn debts.

It followed the collapse of construction outsourcer Carillion with £7bn of liabilities, which left many local authorities forced to find alternative contractors.

Tussell says Capita is now in a strong market position with lower risk, more predictability and better management, and is currently winning around 16 contracts a month.

But it warns there is still the risk of another major outsourcer going bust.

Figures supplied to LocalGov by Tussell show a huge drop in the amount of business being done by councils with Capita.

The value of its local authority contracts fell to £32.2m in the first six months of this year compared with £161m in the same period in 2016.

For the company this was partly offset by increases in business with central Government and other public sector bodies.

Tussell's data shows that while the number of new public sector contracts won by Capita has declined year-on-year, their value has doubled on average.

In a report for Government departments the analysts say too many outsourcing contracts have been agreed where the risks were not fully understood and the resulting financial stress is 'continuing to threaten several large outsourcers'.

Tussell's founder Gus Tugendhat told LocalGov: 'In the first six months of 2018, Capita has seen a fall in contract value from local government but overall its public sector footprint has grown.

'The company’s biggest advantage is a strong market position: with a contract win on average every two days, it is more embedded than any other supplier to the government.

'Some outsourcers remain financially stressed and there is still risk of another Carillion. But in our opinion the threat doesn’t come from Capita.'

A spokesperson for Capita told LocalGov: 'Government services remain a strategic area of focus for the company as we continue to deliver our multi-year transformation.

'In recent weeks, we have secured new or renewed contracts with Gas Safe Register, the Standards and Testing Agency, and Ealing Council.  

'Our strategy is to focus upon and leverage areas where Capita has core expertise, invest in our transformation, technology and operational capabilities, and productise more of our services.'

For more on outsourcing read our feature, 'Has outsourcing had its day?'

SIGN UP
For your free daily news bulletin
Highways jobs

Customer Payment Solutions Lead (Business Support) - EFDC

Essex County Council
Up to £15.0000 per hour
Customer Payment Solutions Lead (Business Support) - Epping Forest District Council 30 Hours per Week Part-Time, Temporary Up to 11 Month Contract£15 England, Essex
Recuriter: Essex County Council

Targeted Youth Advisor

Essex County Council
£28514.00 - £33545.00 per annum
Targeted Youth AdvisorPermanent, Full Time£28,514 to £33,545 per annumLocation
Recuriter: Essex County Council

Part Time Business Operations Assistant - ACL

Essex County Council
Up to £25081.00 per annum + Pro Rata
Part Time Business Operations Assistant - ACLPermanent, Part Time£25,081 per annumLocation
Recuriter: Essex County Council

Multi Therapy Assistant

London Borough of Richmond upon Thames and London Borough of Wandsworth
£35,391 - £42,888 per annum
Multi Therapy Assistant£35,391 - �... Wandsworth, London
Recuriter: London Borough of Richmond upon Thames and London Borough of Wandsworth

Part Time Business Operations Assistant - ACL

Essex County Council
Up to £25081.00 per annum + Pro Rata
Part Time Business Operations Assistant - ACLPermanent, Part Time£25,081 per annum, full time equivalentLocation
Recuriter: Essex County Council
Linkedin Banner