William Eichler 01 November 2018

Contractor fined £1m after complaints of ‘dirty streets’

Trafford council has fined a bins contractor £1m after residents raised concerns about dirty streets and overflowing bins.

The council decided three years ago to outsource waste collection, street lighting and road cleaning to the infrastructure support provider Amey.

However, the council’s scrutiny committee has said it will undertake a review of the contract after residents’ complaints led to the fine being issued.

A spokesperson for One Trafford Partnership, the name for the council’s agreement with Amey, said: ‘The fines, which will be fully reinvested in Trafford’s highways and waste management, demonstrate that Amey did not meet the standards of service in some areas but it did fully meet the required standards of services in a broad range of measures.

‘We also note that the fines refer to the previous financial year. Since then, the services have undergone improvements and we will be working hard to ensure services continually improve and meet the expectations of residents.’

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