An investigation has been commissioned by Newcastle-under-Lyme Borough Council after problems were raised with people voting in the General Election.
Over 20% of all waste and recycling issues raised by the public take more than a week to resolve, a new survey reveals.
A Conservative councillor has been suspended following a racist tweet he made during the Eurovision song contest.
Northumberland council has been criticised for cutting down trees that were planted in the Queen Mother’s honour.
A Conservative councillor has been suspended from Breckland Council after being filmed making lewd comments at a hunting protester.
Stroud council has issued an apology after a direct debit error meant they took council tax payments early from over 5,700 bank accounts two days before Christmas.
Michael King has been appointed as the new Local Government Ombudsman, pledging to help councils learn from complaints about services.
Wokingham council has been told to pay out thousands in compensation after a woman was left ‘severely malnourished’ and bored during a stay in a care home.
Combined authorities have been urged to adopt a 'no wrong door' attitude to complaints by the Local Government Ombudsman.
There has been a 25% rise in complaints about the home care received by some of the most vulnerable people in England over the past year, Ombudsman reports.