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With figures revealing the number of complaints about local councils are on the rise, what does this say about the performance of the sector? Neil Merrick investigates.
An investigation has been launched after it was revealed a company belonging to cash-strapped Northamptonshire CC spent ‘thousands’ on luxury events.
A Hull man may hold the record for complaining about his local council.
Sally Marlow and Helen Muddock look at how Suffolk County Council created a 'mediation culture' to deal with staff complaints.
Over half of the investigations into complaints against local authorities were upheld in 2017-18, according to new figures.
Isle of Wight Council has been forced to upgrade security measures at a local library after a couple were caught having sex among the bookshelves.
The Cheshire East Council councillor investigating two senior officers over concerns about the way contracts were awarded has been asked to ‘step down’.
A council in Northern Ireland has been criticised for ‘maladministration’ in its procurement of stewarding services.
Councils have been reminded to give families accurate information about care home fees by the ombudsman, following a complaint against Lincolnshire County Council.
Belfast City Council is investigating a video made by the deputy leader of the far-right group Britain First which was shot while she sat in the Lord Mayor's chair.