Forgotten your password
A Hull man may hold the record for complaining about his local council.
Sally Marlow and Helen Muddock look at how Suffolk County Council created a 'mediation culture' to deal with staff complaints.
Over half of the investigations into complaints against local authorities were upheld in 2017-18, according to new figures.
Isle of Wight Council has been forced to upgrade security measures at a local library after a couple were caught having sex among the bookshelves.
The Cheshire East Council councillor investigating two senior officers over concerns about the way contracts were awarded has been asked to ‘step down’.
A council in Northern Ireland has been criticised for ‘maladministration’ in its procurement of stewarding services.
Councils have been reminded to give families accurate information about care home fees by the ombudsman, following a complaint against Lincolnshire County Council.
Belfast City Council is investigating a video made by the deputy leader of the far-right group Britain First which was shot while she sat in the Lord Mayor's chair.
Councils and care providers implemented more than 1,300 recommendations to put things right for people who complained to the local government ombudsman last year.
More than third of people have complained to their local council about a problem with waste and recycling services, a new survey has revealed.