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Councils have been reminded to give families accurate information about care home fees by the ombudsman, following a complaint against Lincolnshire County Council.
Belfast City Council is investigating a video made by the deputy leader of the far-right group Britain First which was shot while she sat in the Lord Mayor's chair.
Councils and care providers implemented more than 1,300 recommendations to put things right for people who complained to the local government ombudsman last year.
More than third of people have complained to their local council about a problem with waste and recycling services, a new survey has revealed.
Residents have raised objections against risky high-interest loans in 46 local authorities, campaigners have revealed.
A London council has been criticised for reducing the care and support packages of two autistic brothers without involving their mother in the decision.
People would prefer to call their local council if complaining about a missed waste or recycling collection, a survey has revealed.
The number of complaints about councils that have been investigated and upheld by the Local Government Ombudsman (LGO) has increased this year, new figures have revealed.
Vulnerable adults are being let down by ‘poor’ social work practice, Ombudsman reports.
A petition with more than 1,500 signatures has demanded the entire cabinet at Kensington & Chelsea RLBC should quit over its handling of the Grenfell fire.