Laura Sharman 30 April 2021

Local councils complain about poor banking services

Local councils complain about poor banking services image

The National Association of Local Councils (NALC) has warned it has received a groundswell of complaints about poor banking services across England.

NALC said local councils have complained about a range of problems including continuous change requests to bank mandates, long waits, and unresolved problems with telephone banking.

It also said some banks have been asking for all councillors on a council to become bank mandate signatories.

NALC recently met with the trade association for banks, UK Finance, to encourage its member banks to improve their services to local councils.

NALC will submit a report to UK Finance on this matter in early May.

SIGN UP
For your free daily news bulletin
Highways jobs

Director of Legal & Governance (Monitoring Officer)

Peterborough City Council
£107,790 - £128,742
Peterborough is one of the UK’s fastest growing and most ambitious cities. Peterborough, Cambridgeshire
Recuriter: Peterborough City Council

Head of Service, Legal Services (Deputy Monitoring Officer)

Peterborough City Council
£80,217 - £97,576
Peterborough is one of the UK’s fastest growing and most ambitious cities. Peterborough, Cambridgeshire
Recuriter: Peterborough City Council

Assistant Director Strategy & Community Regeneration

Newcastle City Council
£100,592 - £106,591 per annum
Newcastle is a city fast gaining a reputation for its innovation and progress. Newcastle, Newcastle Upon Tyne
Recuriter: Newcastle City Council

Chief Planning Officer

Swindon Borough Council
£87,720 per annum
For us our Chief Planning Officer is the champion of what Swindon could be. Swindon, Wiltshire
Recuriter: Swindon Borough Council

Practice Supervisor

North Yorkshire Council
£47,181 - £51,356 per annum, pro rata
The service very much promotes flexible working with the ability to work remotely from other bases, as well as working from home Richmond, North Yorkshire
Recuriter: North Yorkshire Council
Linkedin Banner