Ellie Ames 24 October 2024

Council pays resident £3,000 over noise pollution

Council pays resident £3,000 over noise pollution image
Image: Krakenimages.com / Shutterstock.com

North Hertfordshire District Council did not do enough to stop a resident suffering noise pollution from a nearby business, an Ombudsman has found.

After the resident complained that the company was causing noise nuisance from early in the morning, the council spent two years trying to resolve the issue informally.

The Local Government and Social Care Ombudsman stressed that the local authority should have considered whether the noise was a statutory nuisance, which would require it to serve an abatement notice within a week.

Ombudsman Amerdeep Somal said the delay left the resident suffering from the impact of the noise for ‘far too long’, and said the issue had been avoidable.

North Hertfordshire agreed to pay the woman £3,000 to recognise the impact on her quality of life.

The council’s executive member for housing and environmental health, Dave Winstanley, said: ‘We apologise to the complainant and have adjusted our procedures following this case.’

SIGN UP
For your free daily news bulletin
Highways jobs

Head of Democratic Services, Elections & Monitoring Officer

Harborough District Council
Grade 12 £67,236 – £71,223 plus £3000pa Statutory Officer Allowance
We are looking for an accomplished and proactive leader for our vacant post of Head of Democratic Services & Elections Market Harborough, Leicestershire
Recuriter: Harborough District Council

Director of Children’s Services (DCS)

Swindon Borough Council
£129,000
Be the DCS you always wanted to be. Swindon, Wiltshire
Recuriter: Swindon Borough Council

Childcare Advocate - Joint Legal Team

Reading Borough Council
£56,730 to £63,472 Per year
The Legal Team at Reading is highly regarded and this role will support our shared service clients at the Joint Legal Team (JLT). Reading, Berkshire
Recuriter: Reading Borough Council

Head of Facilities Management

Redbridge London Borough Council
£89,037 - £92,538
We need leaders to take us on the journey. Redbridge, London (Greater)
Recuriter: Redbridge London Borough Council

Solicitor/Senior Solicitor

City of Wolverhampton Council
£50,788 - £54,971
There has never been a better time to join the multi-award-winning Legal Services Team Wolverhampton, West Midlands
Recuriter: City of Wolverhampton Council
Linkedin Banner