Ellie Ames 24 October 2024

Council pays resident £3,000 over noise pollution

Council pays resident £3,000 over noise pollution image
Image: Krakenimages.com / Shutterstock.com

North Hertfordshire District Council did not do enough to stop a resident suffering noise pollution from a nearby business, an Ombudsman has found.

After the resident complained that the company was causing noise nuisance from early in the morning, the council spent two years trying to resolve the issue informally.

The Local Government and Social Care Ombudsman stressed that the local authority should have considered whether the noise was a statutory nuisance, which would require it to serve an abatement notice within a week.

Ombudsman Amerdeep Somal said the delay left the resident suffering from the impact of the noise for ‘far too long’, and said the issue had been avoidable.

North Hertfordshire agreed to pay the woman £3,000 to recognise the impact on her quality of life.

The council’s executive member for housing and environmental health, Dave Winstanley, said: ‘We apologise to the complainant and have adjusted our procedures following this case.’

SIGN UP
For your free daily news bulletin
Highways jobs

Early Help Family Practitioner - 12 month FTC

The Royal Borough of Kensington & Chelsea Council
£39150.00 - £42861.00 per annum
Be the support that helps families find their strength and move forward.Be the support that helps families find their strength and move forward. As England, London
Recuriter: The Royal Borough of Kensington & Chelsea Council

Head of Human Resources and Organisational Development

Swansea Council
£73,908 - £85,884
As Head of HR and OD Swansea (Abertawe)
Recuriter: Swansea Council

Early Help Practitioner

Durham County Council
Grade 6, £28,142 - £31,022 per annum
Durham County Council are on a continuous improvement journey in relation to its Early Help service. We are one of 75 Local Authorities who are part o Durham
Recuriter: Durham County Council

Legal Clerical Assistant

Durham County Council
£26,403 to £28,598 p.a. (Grade 5)
A vacancy has arisen within Business Services for a full time, permanent Legal Clerical Assistant to provide legal clerical support to solicitors and Durham
Recuriter: Durham County Council

Practice Coordinator

Durham County Council
Grade 13 - £47,181 - £51,356
Do you love supporting practitioners to bring their best selves to their work? We are looking for a Practice Coordinator to support our Social Worker Spennymoor
Recuriter: Durham County Council
Linkedin Banner