IT

How the human factor has become crucial in local government IT success

21/10/2020

Richard Blanford explores why IT in local government is as much about partnerships and people as it is about technical competence.

How will data improve public services for citizens in the future?

19/10/2020

Paul Tomlinson explains how the public sector will build on its ability to be agile and responsive with digital solutions, breaking down silos, using data and building only on those platforms that enable flexibility.

Councils have 'minimal' awareness of cyber-threats, think tank warns

15/10/2020

Some councils are delaying the rollout of cyber security in order to reduce costs despite the increased risk of hacks due to the pandemic, a think tank has warned.

London council hit by ‘serious’ cyber attack

14/10/2020

Hackney Council has been the target of a ‘serious cyber attack’ that has affected its IT systems and services.

Automatic planning

13/10/2020

The new reforms mean local authorities need to mobilise, but is this what’s really required? Paul Beaney reports.

Is the pandemic doing the job of G-Cloud?

01/10/2020

As the pandemic see real changes in public sector IT procurement practices it is now crucial that they remain in place, argues James Cherry.

Cyber attack cost council more than £10m

06/08/2020

A ransomware attack in February cost Redcar and Cleveland Borough Council more than £10m, a new report has revealed.

How councils can use deception to fight cybercrime

15/07/2020

Carolyn Crandall outlines how local authorities can use deception as a defence against cybercriminals.

Moving to the cloud

17/06/2020

Cllr Dominic Twomey explains how the London Borough of Barking and Dagenham maintained and improved contact centre performance during a crisis.

BT: helping businesses to adapt and stay secure

04/06/2020

BT has stepped in to support the public sector to adapt to ever-changing conditions.

Research finds councils still vulnerable to ransomware attacks

20/05/2020

Nearly half of local government workers do not know what ransomware is, making councils more vulnerable to cyber attacks new research has warned.

Cyber crisis management

18/05/2020

Richard Stephenson outlines cybersecurity issues to be aware of during the pandemic and how to minimize risk.

Welsh councils given funding to tackle cyber crime

04/05/2020

Each council in Wales will receive a £9,000 grant to tackle the increase in cyber crime during the coronavirus pandemic.

How does the London Borough of Bexley crack cyber security?

24/03/2020

Neil Gooding, information security manager, London Borough of Bexley explains how they are cracking the cyber security challenge.

Finding the right IT outsourcing partner

13/03/2020

Denis Kaminskiy provides his top tips on finding the right IT outsourcing partner.

The cost of running on outdated software

14/02/2020

Chris Mountford warns local government must keep devices updated to protect its citizens.

A strong future for SEND services

29/01/2020

How did two non-IT people deliver a successful SEND digital transformation project? Vik Verma and Deborah Brooks explain.

Simple steps to improve cybersecurity

24/01/2020

Sameer Dixit argues security is a weak point in councils' armour and outlines ways local authorities can anticipate and plan for cyberattacks.

The flexible backbone of digital transformation

10/01/2020

Transformation is about continual change and needs versatile, flexible digital tools to deliver over the long term, says John Jervis.

Maximising tech spend

09/01/2020

David Beggs calls on local government to take a much broader view of technology to get the most value from it.

Power failure closes down council's headquarters

11/12/2019

A power failure has forced Dundee Council to close its headquarters for a second day.

Staying ahead of the curve at Cardiff Council

22/11/2019

As well as providing services for Cardiff Council's array of offices, PSBA’s network solutions are also used by 51,000 pupils, across 127 schools in the city.

Blue Badge: Achieving a citizen-first approach

18/10/2019

Paul Tomlinson explains how councils can balance the lack of standardisation with the Blue Badge service with their need for flexibility in designing and processing applications.

The safety of data on councillors’ personal devices

08/10/2019

Following the publication of the ICO data protection toolkit for local councils, Liz Page looks in detail at one of the issues highlighted: the use of councillor’s own devices being used for council work purposes.

Councils hit by 800 cyber-attacks an hour

04/10/2019

Councils have been hit by at least 263 million cyber-attacks in the first half of this year - the equivalent of 800 every hour - new research has revealed.

Councils being charged 'shocking' markup on IT products

30/09/2019

Councils are paying almost four times the recommended mark-up on technology products, new analysis has revealed.

True-blue network

13/09/2019

Find out how PSBA provides true-blue network to North Wales Fire and Rescue Service.

Changing the way teams in Gwynedd work with PSBA’s services

11/09/2019

How PSBA has helped improve productivity at Gwynedd Council.

SD-WAN: A Cornerstone of Network Transformation

23/08/2019

Your network is fundamental to your digital transformation. Learn how SD-WAN can prepare your network for the future.

Digital public services that deliver

23/08/2019

Nick Pike explores the challenges facing chief digital officer in driving forward Local Digital Declarations.

Hyper personalisation in local government

15/08/2019

Local authorities failing to provide a hyper personalised experience for their residents will quickly find themselves losing the public trust, argues Matthew Chadd.

Making innovation possible

02/08/2019

John McMahon explains why standards drive innovation and user experience.

Fixing the plumbing

04/07/2019

With many councils often locked into large legacy IT systems, Dominic Baggott explains why the new local digital fund will help councils move in the right direction.

Councils and the complexities of cloud migration

17/06/2019

Richard Blanford explains why cloud adoption is naturally slower in local government.

Four steps to creating the ideal cloud-ready network

24/05/2019

How to plan and manage your network to unlock the rewards of the cloud.

The Golden Record: creating the Smart Council

05/04/2019

Richard Godfrey provides his insight into how councils can maximise the data at their disposal to create the golden record.

SD-WAN expert video: public sector

20/03/2019

BT Expert / SD-WAN – Simon Yellowley on Public Sector organisations

London ICT Framework

04/02/2019

There are hundreds of frameworks to choose from, helping your organisation to procure anything from office supplies to cloud services. But if you’re based in the capital, you might want to consider the BT London ICT Framework.

How to improve services and save money

04/01/2019

A housing authority has proved it is possible to save money, raise productivity, and improve customer service all at the same time.

Fact or fiction: Does SD-WAN really save you money?

11/10/2018

Download your complimentary copy of Gartner’s 2018 report: Fact or Fiction: Does SD-WAN Really Save You Money? to help you plan your SD-WAN implementation.

Nearly half of English councils using unsupported server software

24/08/2018

Nearly half of councils in England are still using unsupported server software, according to new research.

Exploiting digital opportunities

26/07/2018

How can councils improve their online services and engage citizens in a better way? Swati Kungwani reports.

The future of networking

27/06/2018

Is local government connected and ready for any situation?

Are councils embracing a 'Cloud First' approach?

22/06/2018

Darren Fields explains why local authorities should embrace cloud migration to drive citizen services.

Intelligent Connectivity – not a public sector pipe dream

22/06/2018

If local councils needs more resilient, agile capabilities to achieve their full digital potential, isn't managing connectivity intelligently the best way to achieve this? Phil Brunkard reports.

Leading the charge

25/04/2018

Paul Heath explains how Scotland could encourage collaborative IT purchasing in local government.

Councils lack a formal cloud strategies, says report

27/03/2018

The majority of councils are yet to formalise the way they use cloud computing in their organisations, new research reveals.

Two council websites hacked by crypto-coin miners

12/02/2018

Manchester City, Camden and Croydon council websites were among 5,000 sites ‘maliciously’ hacked over the weekend.

Councils recognised for ‘best’ cyber security

06/02/2018

Northumberland, Cardiff and Denbighshire councils have been named as three of the organisations best defending themselves from online scams.

Council websites ‘falling short’ on provision of care information

19/01/2018

Council social care teams are ‘falling short’ in their duties to provide online information, advice and guidance to the public, ICT body warns.

Glasgow signs seven-year IT contract to replace joint venture

15/11/2017

Glasgow City Council has selected software company CGI to deliver its IT services, as its £260m joint venture with public services provider Serco ends.

How councils can avoid corporate memory loss

04/07/2017

Peter Dunn outlines how local government can best address the corporate memory challenge.

Council ‘dissolves’ ICT joint venture

18/05/2017

Birmingham City Council has ‘dissolved’ a joint venture partnership that was designed to deliver ICT services across the council.

Devon town council held to ransom by hackers

07/02/2017

A town council in Devon has been held to ransom by hackers demanding thousands of pounds in return for public documents.

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