Laura Sharman 19 February 2021

Scottish council apologises for data breach

Scottish council apologises for data breach image

Scottish Borders Council has apologised 'unreservedly' for a data breach affecting 600 customers.

The council had been contacting residents that were eligible for a payment, but three emails were sent to multiple individuals where all recipient email addresses were visible.

A Scottish Borders Council spokesperson said: 'We would like to apologise unreservedly to all our customers affected by this data breach and for any distress or embarrassment this has caused.

'Those customers who have received an email which includes others’ email addresses are asked to delete it. All payments will be made as planned to these individuals.

'Individual email addresses were disclosed, this is personal information. The content of the email also outlined that eligibility for the payment was due to the receipt of free school meals, which we absolutely appreciate is a sensitive matter for individuals.'

The council said it would put a technical solution in place to prevent the same incident from happening again.

SIGN UP
For your free daily news bulletin
Highways jobs

Front of House Assistant

Durham County Council
Grade 3 £25,185 - £25,989 Pro rata
WHAT IS INVOLVED?   You will provide a friendly, effective and efficient front of house service and support the day to day operation of the assigned v Durham
Recuriter: Durham County Council

Front of House Assistant

Durham County Council
Grade 3 £25,185 - £25,989 pro rata to hours worked
  WHAT IS INVOLVED? This is a rare opportunity to play a defining role in launching a major new cultural venue. As a member of the Front of House te Durham
Recuriter: Durham County Council

Front of House Officer

Durham County Council
Grade 4 £25,583 - £26,824 pro rata to hours worked
  WHAT IS INVOLVED? This is a rare opportunity to play a defining role in launching a major new cultural venue. As a member of the Front of House te Durham
Recuriter: Durham County Council

Reviewing Officer

Durham County Council
Grade 6 - £28,142 - £31,022
We are looking for motivated and enthusiastic social care staff to join us as a Review Officer working within a countywide service overseeing the annu Durham
Recuriter: Durham County Council

Duty Manager

Durham County Council
Grade 6 £28,142 - £31,022 pro rata to hours worked
  WHAT IS INVOLVED?   Help launch County Durham’s newest cultural landmark. Opening in summer 2026, The Light will bring together art, science, histor Durham
Recuriter: Durham County Council
Linkedin Banner