Compensation | LocalGov

Council payouts for pothole punctures down 13%

03/04/2024

Council payouts for punctured tyres are down 13% since 2020 despite reports of pothole-riddled roads increasing by almost a quarter over the same period.

Council to appeal £4.6m employment tribunal payout

18/03/2024

Hammersmith & Fulham LBC has said it will appeal the tribunal’s decision to award a record £4.6m to an employee who was dismissed while on sick leave.

Councils 'have tightened pothole payout criteria'

05/02/2024

Compensation paid by councils for damage caused by potholes has fallen by more than a half, with some giving out ‘next to nothing’.

Road conditions add flood risk to pothole ‘crisis’

27/09/2023

English councils received hundreds of compensation claims for flood damage in recent years as they struggled to maintain roadside drainage, according to study.

Councils pay out £11m in pothole-related compensation

24/07/2023

Over the past four years councils have paid out more than £11m to drivers who successfully claimed their vehicles had been damaged by potholes, RAC reveals.

Ministers promise CSA compensation scheme

23/05/2023

Ministers have promised a compensation scheme for survivors of child sexual abuse (CSA) including those abused in council care.

London borough hit by 'severe maladministration' finding

09/05/2023

The Housing Ombudsman has issued seven findings of ‘severe maladministration’ against Hammersmith & Fulham LBC.

Councillor apologises for assaulting blogger

02/02/2023

A Sandwell councillor who assaulted a blogger by knocking the phone out of his hands has apologised for the incident.

Birmingham complaints handling ‘fundamentally flawed’

17/01/2023

Birmingham City Council has been ordered to overhaul its ‘fundamentally flawed’ complaints procedures by the housing ombudsman.

Council must ‘urgently’ improve complaints handling

14/09/2022

A council has been told to ‘urgently’ improve its handling of complaints from the public.

Record-breaking year for Ombudsman

27/07/2022

The Local Government and Social Care Ombudsman has directed more improvements to councils in the past year than ever before.

Councils pay out £12m in pothole compensation

13/04/2022

Councils and road authorities paid out more than £12m in compensation to motorists whose cars were damaged by potholes between 2018 and 2021, research reveals.

Council loses court battle over £1m fatal bin lorry crash damages

11/12/2019

Glasgow City Council has failed in its bid to reclaim the £1m in damages it was forced to pay to the families of those who lost their lives in a bin lorry crash.

Councils received 700,000 pothole complaints last year

14/08/2019

Local authorities received 700,000 complaints last year about ptoholes and other road defects, new figures have revealed.

Council pays out over £40,000 for ‘mistakes’ in respite centre closure

14/05/2019

Southampton City Council has paid thousands of pounds in compensation after an Ombudsman ruled that the authority had caused ‘avoidable distress’ when it closed a respite centre.

Council pays £1.75m in compensation to recycling contractor

08/04/2019

Milton Keynes Council has reached a settlement with the contractor Viridor to cover what the local authority describes as the ‘historic costs’ of contamination in its recycling sacks.

Lambeth survivors of abuse receive £7.7m compensation

25/03/2019

More than 1,000 applications for compensation have been made during the first year of a council scheme which was set up to compensate victims of abuse.

Councils paying out £8,800 per cyclist in pothole compensation

04/03/2019

Councils are paying out an average of £8,800 per cyclist in pothole compensation claims, a new investigation has revealed.

Pothole compensation costs councils nearly £3m a year

13/02/2019

Councils paid £2.8m to drivers for damage caused by potholes in 2017/18, new figures have revealed.

Capita to pay council more than £4m for poor performance

23/11/2018

Outsourcing company Capita has agreed to pay more than £4m compensation to Barnet Council for its poor performance - but will continue providing services until at least next year.

Council pays £50,000 to victim of care home grooming gang

10/09/2018

A former children's care home resident has received a £50,000 payout from Birmingham City Council after she claimed it failed to protect her from grooming gangs.

Councils pay out £2.1m in compensation to injured pedestrians

14/08/2018

Local authorities paid out more than £2m in compensation over the past year to pedestrians who have tripped on poorly maintained pavements.

Contractor ordered to pay Birmingham £50m in PFI dispute

13/06/2018

Amey Birmingham Highways Ltd has been ordered to pay Birmingham CC £50m in compensation in a long running dispute over a highways PFI, according to reports.

Land compensation rules ‘barrier’ to development, think tank says

16/04/2018

A change in the UK’s land compensation rules could lead to local authorities having an extra £9.3bn to invest in infrastructure, think tank says.

Councils spend £43m on pothole claims in five years

26/03/2018

Councils across the UK have paid out at least £43m on compensation claims from potholes over the last five years, according to a cycling charity.

Council pays £750 in compensation after resident hits head

11/01/2018

A Welsh council has had to pay out hundreds of pounds after a member of the public hit their head on a low sign.

Calls for independent panel to administer compensation for child abuse

12/12/2017

Compensation for survivors of child abuse in Lambeth should be decided by an independent panel rather than the council, a councillor has warned.

Councils paid out more than £3m last year due to pothole damage

19/10/2017

Putting all the UK's potholes together would create a 40km hole stretching down to the Earth's mantle, according to research by the comparison website Confused.com.

Lambeth pays out ‘tens of millions’ in historical abuse compensation

16/12/2016

Lambeth Council has publicly apologised and paid out tens of millions of pounds after a new report revealed the ‘abuse and poor care’ suffered by children in its homes.

Skyscaper owner to compensate Leeds Council over wind damage costs

02/12/2016

Leeds City Council is to receive £903,000 in compensation for wind danger caused by Yorkshire’s tallest skyscraper, Bridgewater Place.

Councils received over 30,000 pothole compensation claims in past year

13/10/2016

Motorists made over 30,000 compensation claims to councils last year for damage caused to their vehicles by poor road conditions, new figures have revealed.

Court determines councils not always liable for accidents on their property

12/10/2016

Local authorities should not automatically be financially liable for accidents that occur on their land, a court has ruled today.

Breach of duty: they think it’s all over – but is it?

20/09/2016

Peter Wake and Ken Slade explain what councils should consider when faced with personal injury claims.

Personal injury claim should not affect care assessments warns ombudsman

06/07/2016

Personal injury settlements should not be taking into account by councils when assessing someone’s care contribution, the Local Government Ombudsman (LGO) has warned.

Councils could face claims over pumped floodwater damage

26/01/2016

Local authorities have been warned to prepare for claims from farmers affected by pumped floodwater after a council in Yorkshire lost a test case.

Councils paid out £100m in compensation claims over past two years

21/01/2016

Councils paid out more than £100m in compensation claims over the past two years, according to new research from the TaxPayers' Alliance (TPA).

Pothole claims fall – but there’s still one every 18 minutes

30/09/2015

Councils paid out just one in four claims for vehicle damage caused by potholes over the last year, according to latest figures.

Council to pay compensation over Nazi-looted artwork

14/08/2015

A Scottish council is to pay compensation to a German Jewish woman’s family after it emerged Nazi-looted artwork was in a local museum.

Feeling the pinch! Council worker hit by loo lid lands £12k payout

20/07/2015

Over £30m has been paid out in compensation to council workers since 2012, including thousands of pounds for a worker ‘hit by a toilet seat’.

Pothole sensor innovation opens up real-time detection for councils

10/06/2015

An innovative research project could soon see cars sharing real-time data on potholes with other drivers and councils, potentially slashing local authority costs.

Burglar’s family face £260k bill after trying to sue council for skylight fall

15/04/2015

A burglar has failed in a bid to sue a county council after falling through a school skylight and sustaining life-threatening injuries.

Councils pay out £3.2m in pothole compensation to drivers

26/01/2015

Councils paid out £3.2m in compensation to motorists for pothole damage caused to vehicles last year, research reveals.

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Banning urban pesticide use

RSPB and PAN are working on a letter from local councillors calling on the Government to introduce a national ban on urban pesticide use. Find out more below.
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