William Eichler 14 May 2019

Council pays out over £40,000 for ‘mistakes’ in respite centre closure

Council pays out over £40,000 for ‘mistakes’ in respite centre closure image

Southampton City Council has paid thousands of pounds in compensation after an Ombudsman ruled that the authority had caused ‘avoidable distress’ when it closed a respite centre.

In March the Local Government Ombudsman found that families' needs were not properly assessed when the council closed down the Kentish Road centre in 2017 for adults with learning disabilities.

The city council has paid out £40,375 in compensation with most carers due £250-£500 each in recognition of the ‘avoidable uncertainty and distress caused.’

The centre has since reopened at weekends.

‘One of my first actions as leader was to apologise unreservedly to the individuals and families previously affected by the way the Kentish Road closure was handled,’ said Cllr Christopher Hammond, leader of Southampton City Council.

‘This was not the council’s finest hour, and mistakes were made.

‘As a council, one of our most important jobs is to make sure vulnerable people, their families and carers are well supported and cared for. I am passionate about making sure we do that in a way which builds on people’s strengths and supports them to live their fullest life.

‘A huge amount of work has happened in the last year to improve our services, and we are all committed to continuing that work and making sure there is the right mix of care in the city for those who need it.’

A special Governance Committee meeting has been scheduled for today to consider the Ombudsman findings, as well as other lessons learned and the improvement actions that have been taken.

SIGN UP
For your free daily news bulletin
Highways jobs

Head of HR/OD

Babergh & Mid Suffolk
£60,000 circa
The role will involve working closely with the Senior Leadership Team and Chief Executive to lead our People Strategy and... Ipswich, Suffolk
Recuriter: Babergh & Mid Suffolk

Customer Services Assistant (Libraries)

Essex County Council
Up to £9469 per annum
Please note this is part time position (18.5 hours a week) across Uttlesford, mainly based in Dunmow and Stansted and is to be offered on an initial 6 England, Essex, Dunmow
Recuriter: Essex County Council

Customer Services Assistant (Libraries)

Essex County Council
Up to £18938 per annum
Please note this position is to be offered on an initial 6 month , fixed term basis. Do you enjoy working with people? Enthusiastic about playing a ke England, Essex, Saffron Walden
Recuriter: Essex County Council

Customer Services Assistant - Mark Hall Library

Essex County Council
£17000 - £18950 per annum
Please note that this position is a part time role, offering 18.5 hours per week and is offered on a Fixed Term Basis for a period of 6 months. England, Essex, Harlow
Recuriter: Essex County Council

Senior Practitioner - Family Support & Protection

Essex County Council
Negotiable
Please note this is a fixed term contract or secondment opportunity until December 2020 In Essex County Council we are "Serious about Social Work". H England, Essex, Basildon
Recuriter: Essex County Council

Local Government News

Latest issue - Local Goverrnemnt News

This issue of Local Government News explores what impact the increase to the Public Works Loan Board rate have on councils’ capital schemes and why adopting AI will not just improve customer service response times for councils.

This issue also finds out how local government pension funds are backing infrastructure projects and calls on local government to get better value from its technology spend.

Register for your free magazine