AI

With risk comes reward

27/04/2022

In a post-pandemic world, will local authorities be more willing to embrace future risk and accept the existence of unknown threats? Christopher Walker reports.

Moving beyond digital service delivery in local government

11/01/2022

Ved Sen outlines how councils can harness data to improve lives.

Why councils need to embrace data driven communication and automation

04/01/2022

Tom Shrive calls on councils to embrace new workflow and automation technology to save money and improve customer satisfaction.

Accelerating local government’s transition to net zero with AI-enabled procurement

22/10/2021

Muhammad Malik explains how local government can harness AI technologies to streamline the cost of procuring renewable energy without impacting daily operations.

Harnessing the power of innovation to ensure that nobody is left behind

12/04/2021

Paul Duan explains how a new online coach is helping to make training and careers advice more targeted and accessible.

Why green will be the next tick box for procurement

23/02/2021

Richard Lilwall explains how AI can be used to help councils develop their green fleet strategies.

Five Robotic Process Automation trends to look out for in 2021

29/01/2021

What are the key Robotic Process Automation (RPA) developments and trends for local authorities to look out for in 2021?

Now is the time to embrace the ‘Centaur World’ we live in

09/04/2020

Chris Proctor says that overcoming ‘fear’ of tech and implementing it can have huge benefits for the housing sector .

Where are your services on the Smart City journey?

26/03/2020

With technology moving into the next era of 5G and AI, The MJ and BT recently conducted a survey into the extent that local authorities are using shared services to develop their Smart Cities and Places. Michael Burton reports

Councils adopt AI solutions to save £195m

09/03/2020

A national survey has revealed that local authorities expect to save over £195m in 2020 by introducing artificial intelligence (AI) technology techniques.

Council leadership needs to have oversight of the entire AI system

10/02/2020

Council leaders need to provide ‘proper accountability’ for AI technology and staff cannot take a ‘computer says no’ approach, according to the chair of the Committee on Standards in Public Life.

Council saves £1m by using AI to repair roads

04/02/2020

Blackpool Council has managed to save £1m and filled in more than 5,000 potholes by using artificial intelligence (AI) technology to detect road damage.

Revolutionising tenant engagement

15/01/2020

Ahead of Future of Housing 2020, we caught up with Andy Wallace, CEO of The Robot Exchange to talk about the role of Robotic Process Automation (RPA) in tenant engagement.

The flexible backbone of digital transformation

10/01/2020

Transformation is about continual change and needs versatile, flexible digital tools to deliver over the long term, says John Jervis.

Council invests in 50 robots to aid distance learning

23/12/2019

Children in Somerset who miss school due to illness will soon be able to continue their lessons thanks to the use of robots.

AI: A game changer

13/12/2019

Paul Shepherd offers his expertise on why adopting AI will not just improve customer service response times for councils, but will also lower admin costs and improve worker job satisfaction.

How AI can support the local government accessibility challenge

13/09/2019

With an EU Directive on the accessibility of online platforms coming into force, the public sector should act fast and step up with Artificial Intelligence, says Nathaniel Konzon.

Hyper personalisation in local government

15/08/2019

Local authorities failing to provide a hyper personalised experience for their residents will quickly find themselves losing the public trust, argues Matthew Chadd.

Mission possible

21/05/2019

Jonathan Sharp explores how digital transformation is changing the face of local government.

‘Shockingly small’ number of councils embrace automation, study reveals

10/05/2019

Research dealing with the adoption of new technology in the local government sector has revealed that fewer than 5% of councils have automation or AI projects underway.

Understanding chatbots

19/03/2019

Julian Mead calls for an open and informed discussion around the use of chatbots in local government.

How digitisation will put the human into HR

27/02/2019

Simon Fowler explains about how local government employee engagement can be supercharged by HR professionals learning to harness data and technology.

Councils given over £1m for chatbots

10/12/2018

Local authorities will be given almost £1.3m to investigate how digital technology such as chatbots, artificial intelligence and websites can improve services.

Councils and Digital 3.0

14/11/2018

John McMahon explains how councils can use AI to provide predictive, proactive, and personalised information to the citizen.

Councils slow to deploy Robotic Process Automation

02/11/2018

Just over one in ten councils have deployed Robotic Process Automation (RPA) compared to 30% of other public sector organisations, a new survey has revealed.

Workers not prepared for 'rise of the robots'

10/10/2018

People in the North and Midlands are being failed at all levels of education and are ill-prepared for the 'rise of the robots', according to planning experts.

The future of IOT is AI

25/09/2018

Phil Brunkard looks at the intersection between the Internet of Things (IoT) and Artificial Intelligence (AI).

The use of robotics in social care

06/09/2018

Recent years have seen an increase in the use of robotics in public services. David Rees outlines some of the latest developments and discusses how they can be deployed ethically and effectively.

AI: the key to readying Scotland for a 4th Industrial Revolution?

06/07/2018

A landmark new report, Automatic…For The People? assesses the potential for technological automation, including AI, to boost Scottish productivity.

Government invests £300m to address ageing society challenge

12/03/2018

The Government is investing £300m from its industrial strategy challenge fund to help prepare for 'the challenge of an ageing society'.

Technology and the public sector 2018

15/01/2018

Jos Creese outlines some key technology trends councils should focus on in 2018.

Govtech in 2018

03/01/2018

John Wybrant explores the key implications 'Govtech' will have for local authorities in 2018.

Pepper the robot to take on social care tasks

25/10/2017

Southend-on-Sea has unveiled a new mini robot which they argue will help the council transform its social care services by freeing up under-pressure staff.

Relying on robots: the future of AI in local councils

09/08/2017

Mark Baillie contemplates the rise of Artificial Intelligence (AI) in the public sector and how this technology could impact local councils.

It’s good to think and be inspired about innovation

13/07/2017

I ventured out to Adastral Park in Suffolk last week for BT’s annual Innovation Week.

Technology could make 250,000 admin roles redundant in public sector

06/02/2017

Smart machines and autonomous robots could make nearly 250,000 administrative roles redundant, report argues.

Are robots the key to solving social care crisis?

31/01/2017

A new wave of culturally-aware robots could revolutionise care for elderly, under a new study launched by two universities.

Council first to adopt AI to deliver services

16/06/2016

A north London borough has become the first local authority to ‘employ’ artificial intelligence (AI) in order to improve local service delivery.

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