Izzy Lepone 14 October 2025

Medway’s care services boosted by AI technology

Medway’s care services boosted by AI technology image
© Toey Andante / Shutterstock.com.

An AI-driven care system is enabling Medway Council to deliver support to residents in their homes.

The technology, Lilli, has assisted in delivering savings of £1.6m within a year of its introduction.

Installed with sensors and AI technology, the system registers activities such as eating, sleeping and movement, creating alerts when abnormalities arise in people’s routines at home.

The system allows carers to provide early interventions and determines levels of need for residential care, as well as ensuring vulnerable people can be checked on by family members.

Deputy council leader Cllr Teresa Murray said the system is ‘helping us to transform how we deliver care'.

Ms Murray added that Lilli has offered ‘much-needed reassurance to families that their loved ones are safe to stay in their homes and communities, which is where they want to be’.

The system is also supporting quicker assessments times for people with learning disabilities.

For more on this topic, check out: 10 Ways Councils Are Using AI to Transform Public Services.

SIGN UP
For your free daily news bulletin
Highways jobs

Academy Business Manager

City Of Doncaster Council
Grade 8 £33,699, £39,152 per annum
As the Academy Business Manager, you will be a key member of the Senior Leadership Team (SLT) Doncaster, South Yorkshire
Recuriter: City Of Doncaster Council

EPIC Relief Support Worker (CDC)

City Of Doncaster Council
Grade 7, £14.58 - £16.02 per hour
Do you have a positive approach to work and enjoy the challenge of a busy role? Doncaster, South Yorkshire
Recuriter: City Of Doncaster Council

Social Care Coordinator

Sandwell Metropolitan Borough Council
Band F, SCP 26-31 (£37,280- £41,771 per annum)
A Fixed term opportunity has arisen for a Social Care Co-ordinator within Enquiry team for 12 months. Sandwell, West Midlands
Recuriter: Sandwell Metropolitan Borough Council

Social Care Coordinator

Sandwell Metropolitan Borough Council
Band F, SCP 26-31 (£37,280- £41,771 per annum)
A Fixed term opportunity has arisen for a Social Care Co-ordinator within Enquiry team for 12 months. Sandwell, West Midlands
Recuriter: Sandwell Metropolitan Borough Council

School Crossing Patrol

North Yorkshire Council
£12.85- £13.47 per hour
Do you have half an hour to spare in the morning or afternoon? East Ayton, Scarborough
Recuriter: North Yorkshire Council
Linkedin Banner