Izzy Lepone 14 October 2025

Medway’s care services boosted by AI technology

Medway’s care services boosted by AI technology image
© Toey Andante / Shutterstock.com.

An AI-driven care system is enabling Medway Council to deliver support to residents in their homes.

The technology, Lilli, has assisted in delivering savings of £1.6m within a year of its introduction.

Installed with sensors and AI technology, the system registers activities such as eating, sleeping and movement, creating alerts when abnormalities arise in people’s routines at home.

The system allows carers to provide early interventions and determines levels of need for residential care, as well as ensuring vulnerable people can be checked on by family members.

Deputy council leader Cllr Teresa Murray said the system is ‘helping us to transform how we deliver care'.

Ms Murray added that Lilli has offered ‘much-needed reassurance to families that their loved ones are safe to stay in their homes and communities, which is where they want to be’.

The system is also supporting quicker assessments times for people with learning disabilities.

For more on this topic, check out: 10 Ways Councils Are Using AI to Transform Public Services.

SIGN UP
For your free daily news bulletin
Highways jobs

Assistant Director Housing

North Yorkshire Council
£111,533 to £119,774 plus relocation support
Housing is one of the most high profile and closely scrutinised areas in local government Northallerton, North Yorkshire
Recuriter: North Yorkshire Council

Strategic Head of Finance and S151 Officer

Sevenoaks District Council
Package up to £109,592
As the Section 151 Officer, you will play a key role in supporting the Council through its wider journey.. Sevenoaks, Kent
Recuriter: Sevenoaks District Council

Social Worker (Family Worker, Link Role) - Family Solutions

Essex County Council
£38487 - £51834 per annum
Interviews will be held in person at Greenstead Youth Centre, Colchester on Monday 8th June 2026.We have an exciting opportunity to join our high-per England, Essex, Colchester
Recuriter: Essex County Council

Adults Social Worker - Tendring Neighbourhood Team

Essex County Council
£38487 - £51834 per annum + Flexible Working, Hybrid Working
This advert is open to Experienced and Newly Qualified Social Worker's (NQSW). The starting salary for a NQSW is £36,124 per annum, rising to £38,487 England, Essex, Clacton-On-Sea
Recuriter: Essex County Council

Apprentice - Business & Administration

Essex County Council
Up to £15435.00 per annum
Apprentice - Business & AdministrationFixed Term, Full Time£15,435 Per AnnumLocation
Recuriter: Essex County Council
Linkedin Banner