Izzy Lepone 14 October 2025

Medway’s care services boosted by AI technology

Medway’s care services boosted by AI technology image
© Toey Andante / Shutterstock.com.

An AI-driven care system is enabling Medway Council to deliver support to residents in their homes.

The technology, Lilli, has assisted in delivering savings of £1.6m within a year of its introduction.

Installed with sensors and AI technology, the system registers activities such as eating, sleeping and movement, creating alerts when abnormalities arise in people’s routines at home.

The system allows carers to provide early interventions and determines levels of need for residential care, as well as ensuring vulnerable people can be checked on by family members.

Deputy council leader Cllr Teresa Murray said the system is ‘helping us to transform how we deliver care'.

Ms Murray added that Lilli has offered ‘much-needed reassurance to families that their loved ones are safe to stay in their homes and communities, which is where they want to be’.

The system is also supporting quicker assessments times for people with learning disabilities.

For more on this topic, check out: 10 Ways Councils Are Using AI to Transform Public Services.

SIGN UP
For your free daily news bulletin
Highways jobs

Deputy Communications and Engagement Manager

Royal Borough of Greenwich
PO5 - £52,194 to £55,323
Passionate about tackling fly-tipping? Greenwich, London (Greater)
Recuriter: Royal Borough of Greenwich

Plumber

Royal Borough of Greenwich
£47,416
Our Repairs and Investment Service is currently looking to recruit qualified, experienced Plumbers Greenwich, London (Greater)
Recuriter: Royal Borough of Greenwich

Respite Support Worker (CDC)

City Of Doncaster Council
Grade 5, £25,178 (Pro Rata) plus 8.5% all-inclusive allowance
As the respite support worker of this respite service, you will have the responsibility to provide a high-quality service Doncaster, South Yorkshire
Recuriter: City Of Doncaster Council

Family Engagement Officer

City Of Doncaster Council
Grade 6 NJC6- NJC11 (FTE £25,989 - £28,142 - Actual Salary £12,935 - £14,006)
We seek to develop a better tomorrow for all learners, through a holistic blend of quality first teaching experiences Doncaster, South Yorkshire
Recuriter: City Of Doncaster Council

Employment Manager (Mexborough Youth Hub) (CDC)

City Of Doncaster Council
Grade 9, £39,890 - £44,096
This post presents an exciting opportunity to support the continuation of the Youth Hub Initiative based at Mexborough Business Centre. Doncaster, South Yorkshire
Recuriter: City Of Doncaster Council
Linkedin Banner