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A council has received a second warning after failing to comply with recommendations made by the local government Ombudsman.
Councils have been reminded to give families accurate information about care home fees by the ombudsman, following a complaint against Lincolnshire County Council.
Councils and care providers implemented more than 1,300 recommendations to put things right for people who complained to the local government ombudsman last year.
A Sheffield schoolboy had to limit the number of GCSEs he could take because was left without the right Special Educational Needs support for 18 months, according to the Local Government Ombudsman.
Councils are putting foster children at a disadvantage compared to their peers when it comes to school transport, ombudsman says.
Bradford council has agreed to review more than 500 benefit applications after the local government Ombudsman found delays in the authority’s appeals process.
A London council has been criticised for reducing the care and support packages of two autistic brothers without involving their mother in the decision.
A council has been ordered to pay out hundreds of pounds in compensation after separating a married couple for 10 months due to a lack of homecare availability.
Nottinghamshire County Council failed to go through the correct procedures when it banned a man from visiting his partner’s mother in her care home, the local government ombudsman has ruled.
The number of complaints about councils that have been investigated and upheld by the Local Government Ombudsman (LGO) has increased this year, new figures have revealed.