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A London council has been criticised for reducing the care and support packages of two autistic brothers without involving their mother in the decision.
A council has been ordered to pay out hundreds of pounds in compensation after separating a married couple for 10 months due to a lack of homecare availability.
Nottinghamshire County Council failed to go through the correct procedures when it banned a man from visiting his partner’s mother in her care home, the local government ombudsman has ruled.
The number of complaints about councils that have been investigated and upheld by the Local Government Ombudsman (LGO) has increased this year, new figures have revealed.
Vulnerable adults are being let down by ‘poor’ social work practice, Ombudsman reports.
The local government ombudsman has reminded councils they must offer affordable placements to families when arranging care for their relatives.
London council apologises after ombudsman finds ‘systemic’ problems with their homelessness services.
Changes to councils’ school transport policies are causing ‘upheaval’ for an increasing number of pupils, Ombudsman warns.
Social workers in Essex removed a vulnerable teen from the care of her family ‘without any warning’, ombudsman finds.
Parents of a disabled teenager were left with no support because a London council failed to put plans in place for when he turned 18, the Local Government Ombudsman has ruled.