William Eichler 16 May 2025

Council fined £3k for woman’s rent increases

Council fined £3k for woman’s rent increases image
© SevenMaps / Shutterstock.co.uk.

A council has been ordered to pay a woman who was homeless more than £3,000 in compensation for charging her unaffordable rent while she was in temporary accommodation.

An investigation by the Local Government and Social Care Ombudsman found Slough Borough Council had failed to check if Ms. X could afford the rent of the one-bedroom flat.

The Ombudsman ordered the local authority to pay the woman £3,060 after it accepted it was at fault and apologised.

A Slough BC spokesperson apologised and said the council has 'updated staff training to highlight the importance of affordability checks when allocating temporary accommodation.'

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