William Eichler 30 July 2024

Severe maladministration findings prompt housing investigation

Severe maladministration findings prompt housing investigation image
Image: Only_NewPhoto / Shutterstock.com.

The Housing Ombudsman has launched a special investigation into Lewisham Council following a ‘significant number of severe maladministration findings’.

The council’s maladministration rate for the last 12 months stands at 85% and the Ombudsman has issued 16 severe maladministration findings.

The maladministration rate for leaks, damp and mould sits at 90%.

Richard Blakeway, Housing Ombudsman, said: ‘For several months we have been concerned at the repeated failings we have seen in the landlord’s complaints, particularly involving property conditions.

‘We have given the landlord the opportunity to address some of these issues through our orders and will now progress to a further investigation. This will involve engaging with the landlord and its residents about some of the issues we have seen.’

A statement from the council welcomed the investigation.

‘Our Housing Service has been going through big changes and we know it is in need of improvement. We referred ourselves to the Regulator of Social Housing for a potential breach of its consumer standards in December 2023, and we intend to be open and transparent with both Regulator and Ombudsman until we satisfy their requirements.’

SIGN UP
For your free daily news bulletin
Highways jobs

Graduate Trainee Electric Vehicle Infrastructure

North Yorkshire Council
£25,183 - £30,559
Could you help us deliver Electric Vehicle infrastructure to support this new transformation mode of transport. Greenwich, London (Greater)
Recuriter: North Yorkshire Council

Contracts and Strategy Officer

Royal Borough of Greenwich
£41,442 - £44,331
Royal Greenwich is on the up! Having achieved a 3.8% increase in our recycling rate this year Greenwich, London (Greater)
Recuriter: Royal Borough of Greenwich

Senior Developer

Royal Borough of Greenwich
£52,584 - £69,068
Royal Greenwich is a vibrant borough, with a rich history and diverse community. Greenwich, London (Greater)
Recuriter: Royal Borough of Greenwich

SEND Operations Assistant - 2 year FTC

Essex County Council
£25081 - £26679 per annum + + 26 Days Leave & Local Gov Pension
SEND Operations AssistantFixed Term, Full Time£25,081 to £26,679 Per AnnumLocation
Recuriter: Essex County Council

Welfare Benefits & Money Advice Caseworker

Sandwell Metropolitan Borough Council
Band E SCP 18-25 (£30,559 - £35,235 per annum
We have an exciting opportunity for a skilled individual to join our Welfare Rights Team Sandwell, West Midlands
Recuriter: Sandwell Metropolitan Borough Council
Linkedin Banner