2/20/2023

Jason Roos, CEO of Cirrus, argues that Contact Centre as a Service can help councils make their customer service operations more responsive.

7/21/2022

Climate change is a global issue that creates complex challenges for us all. It requires us to come together – both businesses and communities – to generate the innovative solutions that will help to bring about sustainable change.

5/26/2022

Find out how BT has simplified and standardised the communications of the UK’s largest provider of meals on wheels.

11/22/2021

Effective digital transformation requires a ‘Consciously Hybrid’ approach to cloud, starting with unified, intentional infrastructure architecture.

9/15/2021

Nicola Ray explains how the Gangmasters and Labour Abuse Authority has updated its licensing system to ensure the safety of vulnerable workers and protect them from exploitation.

8/25/2021

Jon Lucas outlines how cloud computing is enabling a hybrid model of working in local government.

6/16/2021

Sascha Giese? argues that when it comes to cloud migration, local authorities would be wise to opt for a more strategic route and take their time.

5/24/2021

There needs to be some myth busting of ‘Cloud First’ as it is not the only way to deliver value, argues Mike Cattermole.

5/18/2021

Mark Scott outlines how councils can build a secure cyber strategy and secure data for the long term.

10/22/2020

Elena White explains how Isle of Anglesey County Council has been utilising the cloud to transform its planning and building control applications.

6/17/2020

Cllr Dominic Twomey explains how the London Borough of Barking and Dagenham maintained and improved contact centre performance during a crisis.

6/17/2019

Richard Blanford explains why cloud adoption is naturally slower in local government.

5/24/2019

How to plan and manage your network to unlock the rewards of the cloud.

5/22/2019

Cloud migration is a key priority for many organisations. Paul Mercina outlines what councils have to think about when they make the move to the cloud.

5/21/2019

Jonathan Sharp explores how digital transformation is changing the face of local government.

5/16/2019

The Cloud Industry Forum's latest research explores how prepared enterprises are for the disruption from cloud.

5/9/2019

Find out how the EventApp is transforming event planning for UK councils.

4/30/2019

Discover what you need to know to dispel the myths around how to move to the cloud securely.

3/29/2019

The Cloud Industry Forum's latest research explores how prepared enterprises are for the disruption from cloud.

1/22/2019

Only a fifth of councils are storing at least 10% of their data in the cloud, new research has revealed.

11/5/2018

Maryvonne Hassall, assistant director for digital strategy at Aylesbury Vale District Council, explains how they have managed to save £6m by adopting a cloud system.

6/25/2018

A new whitepaper – produced by BT - looks set to dispel the myths surrounding ‘future networks’ and achieving a smarter digital future for organisations.

6/22/2018

Darren Fields explains why local authorities should embrace cloud migration to drive citizen services.

3/27/2018

The majority of councils are yet to formalise the way they use cloud computing in their organisations, new research reveals.

1/15/2018

Jos Creese outlines some key technology trends councils should focus on in 2018.

4/24/2017

Councils have been warned not to make the shift to the cloud ‘too hastily’ after a new study found it can create problems with data security and a loss of control.

2/9/2017

Councils are leaving themselves exposed to productivity and efficiency losses as many have been reluctant to adopt cloud-based printing.

11/4/2016

William Eichler finds out why Ealing Council has moved its telephony system to the cloud.

10/6/2016

Bob Quin explains why the cloud will play a crucial role in successfully delivering shared services.

6/28/2016

Stockport City Council has significantly reduced its data centre footprint by moving to an enterprise cloud solution.

6/27/2016

Peterborough City Council has won the AWS (Amazon Web Services) Global Public Sector Smart City Award.

3/15/2016

What should local authorities consider before cloud deployment? William Eichler reports.

3/8/2016

Will Pryke explains why SMEs are key to shaping our cities for the future.

3/7/2016

Find out why councils should be embracing cloud call centres and other remote working solutions

12/8/2015

Duncan Farley examines the trends that are encouraging staff to work in more efficient ways, helping to save money and get more done with less.

7/31/2015

Why councils need to overcome cultural barriers and the skills gaps to achieve transformational change.

7/7/2015

Only a third of public sector staff are comfortable using cloud computing, with the majority (92%) saying they have concerns over data security, according to a new survey.