William Eichler 25 January 2017

Public service delivery should be ‘local by default’, argues community group

Public service delivery should be ‘local by default’, argues community group image

The current trend among councils of standardising services and outsourcing contracts to big national charities and multinational companies is ‘counterproductive’, campaigners warn.

Locality, the national network of community organisations, today launched its five-step-guide to ‘Keeping it Local’, which is designed to help councillors and commissioners save money and deliver complex services.

The group argued that standardisation and outsourcing, far from being money saving approaches, actually introduce complex and inefficient contracts and often use more resources than a larger number of smaller contracts.

Keeping it Local emphasises a place-based approach, which includes input from local communities as well as close coordination between siloed services, in order to deliver efficient and effective services.

‘This guide launches at a time when better commissioning and procurement is needed more than ever,’ said Locality chief executive Tony Armstrong.

‘Years of mounting pressures mean local authorities are now trying to problem solve by wasting money on inefficient contracts.

‘Local providers are being discriminated against which fails to create the services we need and ultimately weakens communities.’

‘The bottom line is that commissioning should aim to make public service delivery ‘local by default’, to build the communities of care that are central to long-term wellbeing,’ he continued.

‘This will save money, provide active support for local providers, ensure more tailored services for local people, and result in communities achieving economic resilience.’

AI: A game changer image

AI: A game changer

Paul Shepherd offers his expertise on why adopting AI will not just improve customer service response times for councils, but will also lower admin costs and improve worker job satisfaction.
SIGN UP
For your free daily news bulletin
Highways jobs

Head of HR/OD

Babergh & Mid Suffolk
£60,000 circa
The role will involve working closely with the Senior Leadership Team and Chief Executive to lead our People Strategy and... Ipswich, Suffolk
Recuriter: Babergh & Mid Suffolk

Customer Services Assistant (Libraries)

Essex County Council
Up to £9469 per annum
Please note this is part time position (18.5 hours a week) across Uttlesford, mainly based in Dunmow and Stansted and is to be offered on an initial 6 England, Essex, Dunmow
Recuriter: Essex County Council

Customer Services Assistant (Libraries)

Essex County Council
Up to £18938 per annum
Please note this position is to be offered on an initial 6 month , fixed term basis. Do you enjoy working with people? Enthusiastic about playing a ke England, Essex, Saffron Walden
Recuriter: Essex County Council

Customer Services Assistant - Mark Hall Library

Essex County Council
£17000 - £18950 per annum
Please note that this position is a part time role, offering 18.5 hours per week and is offered on a Fixed Term Basis for a period of 6 months. England, Essex, Harlow
Recuriter: Essex County Council

Senior Practitioner - Family Support & Protection

Essex County Council
Negotiable
Please note this is a fixed term contract or secondment opportunity until December 2020 In Essex County Council we are "Serious about Social Work". H England, Essex, Basildon
Recuriter: Essex County Council

Local Government News

Latest issue - Local Goverrnemnt News

This issue of Local Government News explores what impact the increase to the Public Works Loan Board rate have on councils’ capital schemes and why adopting AI will not just improve customer service response times for councils.

This issue also finds out how local government pension funds are backing infrastructure projects and calls on local government to get better value from its technology spend.

Register for your free magazine