William Eichler 19 May 2022

New reporting system for housing repairs launched for council tenants

New reporting system for housing repairs launched for council tenants image
Image: Matej Kastelic/Shutterstock.com.

City of Lincoln Council, in collaboration with other local authorities, has launched a new digital service to make it more convenient for tenants to report their housing repair needs.

The housing repairs reporting tool has been funded through the Local Digital Fund of the Department of Levelling Up, Housing and Communities (DLUHC).

City of Lincoln Council received £350,000 for the project and is the first council in the UK to implement the service, which will be available for other local authorities to use also.

Tenants can now book non-emergency repairs on the web rather than telephoning the council, making the service accessible 24 hours a day.

The service has been developed in partnership with public sector technology company Made Tech.

Cllr Donald Nannestad, portfolio holder for quality housing at City of Lincoln Council, said: ‘Thanks to the hard work of City of Lincoln Council and the Made Tech team, we’ve developed a new service that improves services for our tenants in Lincoln.

‘We’ve put user research at the heart of the service, and I’m proud of the work the teams have done to make this service accessible to those who need it.’

SIGN UP
For your free daily news bulletin
Highways jobs

PRINCIPAL TRANSPORT PLANNING OFFICER

Hull City Council
£43693 - £46731
We have an exciting opportunity for an experienced professional to join our team in Hull as a Principal Transport Planning Officer. Kingston upon Hull, East Riding of Yorkshire
Recuriter: Hull City Council

HIGHWAYS AND TRAFFIC ENGINEER - 4 POSTS

Hull City Council
£43693 - £46731
We have several exciting opportunities for suitably qualified Highways Civil Engineers and Traffic Engineers Wilson Centre, 1st floor, Hull HU1 2AG
Recuriter: Hull City Council

Strategic Director, Finance and Resources (S.151 Officer)

Blackburn with Darwen Borough Council
£110,799 - £120,706
Blackburn with Darwen is a distinctive, welcoming and vibrant borough with a strong identity and a genuine buzz about the place. Blackburn, Lancashire
Recuriter: Blackburn with Darwen Borough Council

Residential Worker, Edge of Care Service

Durham County Council
Grade 7 £29,093 - £32,654 PAY AWARD PENDING
Join a Groundbreaking Team Supporting Families in Seaham Salary
Recuriter: Durham County Council

Bikeability Cycling Instructor

Durham County Council
Grade 4 £24,790 to £25,992 pro rata (Pay Award Pending)
The Road Safety Team are keen to recruit additional Casual Bikability Instructors to join our team of instructors delivering Bikeability cycle trainin Durham
Recuriter: Durham County Council
Linkedin Banner