William Eichler 06 February 2017

Technology could make 250,000 admin roles redundant in public sector

Technology could make 250,000 admin roles redundant in public sector image

Smart machines and autonomous robots could make nearly 250,000 administrative roles redundant, report argues.

A new study from the think tank Reform has claimed by exploiting advances in technology managers could develop ‘leaner and better performing’ workforces which, in turn, would deliver better public services.

The report said many routine administrative roles have a 96% chance of being automated and over the next 10 to 15 years, central government departments could further reduce headcount by 130,000, saving £2.6bn from the 2016-17 wage bill.

Citing research from Oxford University, Reform revealed that in the NHS 91,208 of 112,726 administrator roles (outside of primary care) could be automated, reducing the wage bill by approximately £1.7bn.

The report – entitled Work in Progress – also said there was a potential reduction of 24,000 roles, mostly receptionists, across the NHS at the primary care level, from the 2015 total.

In total, this would result in 248,860 administrative roles being replaced by technology, Reform said.

The think tank described the report as ‘a framework to make twenty-first century services fit for twenty-first century citizens.’

SIGN UP
For your free daily news bulletin
Highways jobs

Corporate Director, Population Wellbeing

Luton Borough Council
£121,928 - £133,701 plus £4,515 Car Benefit
We seek a talented Corporate Director to help deliver the population strand in our 2040 Vision to eradicate poverty. Luton, Bedfordshire
Recuriter: Luton Borough Council

Director of Adult Social Care for Adults with Disabilities

Essex County Council
£83462 - £92718 per annum
Director of Adult Social Care for Adults with DisabilitiesPermanent, Full Time£83,462 - £92,718 per annumLocation
Recuriter: Essex County Council

Project Manager

Essex County Council
£40281 - £47390 per annum
Project ManagerFixed Term, until end of March 2022Full Time, 37 hours per weekUp to £47,390 per annumLocation
Recuriter: Essex County Council

Compliance Analyst

Essex County Council
£29772 - £35027 per annum
Compliance AnalystPermanent, Full TimeUp to £35,027 per annumLocation
Recuriter: Essex County Council

Senior Database Administrator

Essex County Council
£42000 - £49422 per annum
Senior Database AdministratorPermanent, Full TimeUp to £49,422 per annumLocation
Recuriter: Essex County Council

Public Property

Latest issue - Public Property News

This issue of Public Property examines how how flexible workspaces can lead the way in regeneration for local authorities, Why local authority intervention is key to successful urban regeneration schemes and if the Government’s challenge of embracing beauty is an opportunity for communities.

The March issue also takes a closer look at Blackburn with Darwen Council's first digital health hub to help people gain control over health and care services.

Register for your free digital issue