VE Day: Council duties under the Armed Forces Covenant
As we mark the 80th anniversary of VE Day, Geoff Wild, Legal & Governance Consultant, looks at the duties of councils under the Armed Forces Covenant.
Believ earns ISO certifications as it continues to commit to quality, safety and environmental best practice
30/07/2024 Believ accredited with ISO certifications which demonstrate the company’s commitment to quality, security, health and safety and environmental best practice. |
Why councils need to embrace data driven communication and automation
04/01/2022 Tom Shrive calls on councils to embrace new workflow and automation technology to save money and improve customer satisfaction. |
Public services to public communication
11/06/2021 Paul Johnston and Leyla Delcorde explain why the pandemic has led to a new era of engaging citizens. |
Transforming citizen services with a front-to-back end digital platform
25/10/2019 Always put the customers’ needs at the heart of the journey to obtain true transformation, says Caroline Croft. |
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BT Customer Experience Centres
18/01/2019 Visit us to discover how our infrastructure and intelligence can transform your organisation. |
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Half of people reluctant to ask council for financial help
23/05/2018 A new survey has revealed that 52% of people believe there is a 'negative stigma' attached to asking their local council help if they fall into debt. |
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Satisfaction with local services ‘highest’ in six years, survey reveals
15/08/2017 Customer satisfaction with local services has reached its highest point for six years, according to the latest survey. |
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Customer satisfaction in local public services increases
09/02/2017 Overall customer satisfaction in the local public services sector has increased over the past year, research reveals. |
