Customer satisfaction | LocalGov

Believ earns ISO certifications as it continues to commit to quality, safety and environmental best practice

30/07/2024

Believ accredited with ISO certifications which demonstrate the company’s commitment to quality, security, health and safety and environmental best practice.

Why councils need to embrace data driven communication and automation

04/01/2022

Tom Shrive calls on councils to embrace new workflow and automation technology to save money and improve customer satisfaction.

Public services to public communication

11/06/2021

Paul Johnston and Leyla Delcorde explain why the pandemic has led to a new era of engaging citizens.

Transforming citizen services with a front-to-back end digital platform

25/10/2019

Always put the customers’ needs at the heart of the journey to obtain true transformation, says Caroline Croft.

BT Customer Experience Centres

18/01/2019

Visit us to discover how our infrastructure and intelligence can transform your organisation.

Half of people reluctant to ask council for financial help

23/05/2018

A new survey has revealed that 52% of people believe there is a 'negative stigma' attached to asking their local council help if they fall into debt.

Satisfaction with local services ‘highest’ in six years, survey reveals

15/08/2017

Customer satisfaction with local services has reached its highest point for six years, according to the latest survey.

Customer satisfaction in local public services increases

09/02/2017

Overall customer satisfaction in the local public services sector has increased over the past year, research reveals.

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Highways jobs

Senior Pracitioner - Family Centre, Colchester

Essex County Council
Up to £0.0000 per annum
Senior Pracitioner - Mulberry Tree Family Centre, ColchesterPermanent, Part Time (29.6 hours per week) £48,205 to £57,988 per annum (FTE)£38,564 to £4 England, Essex, Colchester
Recuriter: Essex County Council

Social Worker, Young People with Disabilities

Essex County Council
Up to £0.0000 per annum
Social Worker, Young People with Disabilities, North EssexPermanent, Full Time£36,124 to £51,834 per annumLocation
Recuriter: Essex County Council

Education Inclusion Worker

Essex County Council
Up to £0.0000 per annum
Education Inclusion WorkerFixed Term, Full Time£32,995 to £38,817 per annumLocation
Recuriter: Essex County Council

Social Worker - Family Support & Protection

Essex County Council
£36124 - £51834 per annum
Social Worker - Family Support & Protection, North EssexFixed Term / Secondment (12 months), Full Time£36,124 to £51,834 per annumLocation
Recuriter: Essex County Council

Private Housing Tenancy Liaison Officer - WMF2865e

Westmorland and Furness Council
£40,777 £41,771
This is a new role funded through Team Barrow in response to the Renters Rights Act 2025. Barrow in Furness, Cumbria
Recuriter: Westmorland and Furness Council
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