Customer satisfaction | LocalGov

Believ earns ISO certifications as it continues to commit to quality, safety and environmental best practice

30/07/2024

Believ accredited with ISO certifications which demonstrate the company’s commitment to quality, security, health and safety and environmental best practice.

Why councils need to embrace data driven communication and automation

04/01/2022

Tom Shrive calls on councils to embrace new workflow and automation technology to save money and improve customer satisfaction.

Public services to public communication

11/06/2021

Paul Johnston and Leyla Delcorde explain why the pandemic has led to a new era of engaging citizens.

Transforming citizen services with a front-to-back end digital platform

25/10/2019

Always put the customers’ needs at the heart of the journey to obtain true transformation, says Caroline Croft.

BT Customer Experience Centres

18/01/2019

Visit us to discover how our infrastructure and intelligence can transform your organisation.

Half of people reluctant to ask council for financial help

23/05/2018

A new survey has revealed that 52% of people believe there is a 'negative stigma' attached to asking their local council help if they fall into debt.

Satisfaction with local services ‘highest’ in six years, survey reveals

15/08/2017

Customer satisfaction with local services has reached its highest point for six years, according to the latest survey.

Customer satisfaction in local public services increases

09/02/2017

Overall customer satisfaction in the local public services sector has increased over the past year, research reveals.

Skills Pipelines: What local government needs to know image

Skills Pipelines: What local government needs to know

Councils and mayors are to be handed a central role in developing skills pipelines for local industries, as the Government unveils what it calls a ‘fundamental change’ to the education system aimed at tackling youth unemployment. Here's what council leaders and officers need to know.
SIGN UP
For your free daily news bulletin
Highways jobs

Adults Social Worker - South Essex (Expression of Interest)

Essex County Council
£36124.0000 - £51834.0000 per annum + Flexible Working, Hybrid
Register your interest here to be notified of upcoming Social Worker opportunities within Essex County Council's Adult Social Care services in South England, Essex, Basildon
Recuriter: Essex County Council

Duty Manager

Durham County Council
Grade 6 £28,142 - £31,022 pro rata to hours worked
Help launch County Durham’s newest cultural landmark! Opening in August, The Light will bring together art, science, history, creativity and communit Durham
Recuriter: Durham County Council

Roofer

Durham County Council
£36,040 p.a. (Made up of £24,027 salary plus £12,013 p.a Interim Operational Allowance)
Salary
Recuriter: Durham County Council

Review Officer

Durham County Council
Grade 7 £30,024 to £33,699 per annum (pay award pending)
X 1 Review Officer – Full-Time Permanent X1 Review Officer – Part-Time Permanent (18.5hrs)   We are seeking dedicated and compassionate individuals to Seaham
Recuriter: Durham County Council

Area Programme Director

Future Hampshire
c. £130k
You will work closely with our Senior Responsible Officer and his deputies to develop a robust and achievable transition plan. Hampshire
Recuriter: Future Hampshire
Linkedin Banner