Watch: Luton's Cllr Alia Khan on cutting rough sleeping
Cllr Alia Khan, Cabinet Member for Housing at Luton Council, talks to LocalGov about the council's progress on rough sleeping and homelessness prevention.
Believ earns ISO certifications as it continues to commit to quality, safety and environmental best practice
30/07/2024 Believ accredited with ISO certifications which demonstrate the company’s commitment to quality, security, health and safety and environmental best practice. |
Why councils need to embrace data driven communication and automation
04/01/2022 Tom Shrive calls on councils to embrace new workflow and automation technology to save money and improve customer satisfaction. |
Public services to public communication
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Transforming citizen services with a front-to-back end digital platform
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BT Customer Experience Centres
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Half of people reluctant to ask council for financial help
23/05/2018 A new survey has revealed that 52% of people believe there is a 'negative stigma' attached to asking their local council help if they fall into debt. |
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Satisfaction with local services ‘highest’ in six years, survey reveals
15/08/2017 Customer satisfaction with local services has reached its highest point for six years, according to the latest survey. |
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Customer satisfaction in local public services increases
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