Customer satisfaction | LocalGov

Believ earns ISO certifications as it continues to commit to quality, safety and environmental best practice

30/07/2024

Believ accredited with ISO certifications which demonstrate the company’s commitment to quality, security, health and safety and environmental best practice.

Why councils need to embrace data driven communication and automation

04/01/2022

Tom Shrive calls on councils to embrace new workflow and automation technology to save money and improve customer satisfaction.

Public services to public communication

11/06/2021

Paul Johnston and Leyla Delcorde explain why the pandemic has led to a new era of engaging citizens.

Transforming citizen services with a front-to-back end digital platform

25/10/2019

Always put the customers’ needs at the heart of the journey to obtain true transformation, says Caroline Croft.

BT Customer Experience Centres

18/01/2019

Visit us to discover how our infrastructure and intelligence can transform your organisation.

Half of people reluctant to ask council for financial help

23/05/2018

A new survey has revealed that 52% of people believe there is a 'negative stigma' attached to asking their local council help if they fall into debt.

Satisfaction with local services ‘highest’ in six years, survey reveals

15/08/2017

Customer satisfaction with local services has reached its highest point for six years, according to the latest survey.

Customer satisfaction in local public services increases

09/02/2017

Overall customer satisfaction in the local public services sector has increased over the past year, research reveals.

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Highways jobs

Early Help Family Practitioner - 12 month FTC

The Royal Borough of Kensington & Chelsea Council
£39150.00 - £42861.00 per annum
Be the support that helps families find their strength and move forward.Be the support that helps families find their strength and move forward. As England, London
Recuriter: The Royal Borough of Kensington & Chelsea Council

Head of Human Resources and Organisational Development

Swansea Council
£73,908 - £85,884
As Head of HR and OD Swansea (Abertawe)
Recuriter: Swansea Council

Early Help Practitioner

Durham County Council
Grade 6, £28,142 - £31,022 per annum
Durham County Council are on a continuous improvement journey in relation to its Early Help service. We are one of 75 Local Authorities who are part o Durham
Recuriter: Durham County Council

Legal Clerical Assistant

Durham County Council
£26,403 to £28,598 p.a. (Grade 5)
A vacancy has arisen within Business Services for a full time, permanent Legal Clerical Assistant to provide legal clerical support to solicitors and Durham
Recuriter: Durham County Council

Practice Coordinator

Durham County Council
Grade 13 - £47,181 - £51,356
Do you love supporting practitioners to bring their best selves to their work? We are looking for a Practice Coordinator to support our Social Worker Spennymoor
Recuriter: Durham County Council
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