Customer satisfaction | LocalGov

Believ earns ISO certifications as it continues to commit to quality, safety and environmental best practice

30/07/2024

Believ accredited with ISO certifications which demonstrate the company’s commitment to quality, security, health and safety and environmental best practice.

Why councils need to embrace data driven communication and automation

04/01/2022

Tom Shrive calls on councils to embrace new workflow and automation technology to save money and improve customer satisfaction.

Public services to public communication

11/06/2021

Paul Johnston and Leyla Delcorde explain why the pandemic has led to a new era of engaging citizens.

Transforming citizen services with a front-to-back end digital platform

25/10/2019

Always put the customers’ needs at the heart of the journey to obtain true transformation, says Caroline Croft.

BT Customer Experience Centres

18/01/2019

Visit us to discover how our infrastructure and intelligence can transform your organisation.

Half of people reluctant to ask council for financial help

23/05/2018

A new survey has revealed that 52% of people believe there is a 'negative stigma' attached to asking their local council help if they fall into debt.

Satisfaction with local services ‘highest’ in six years, survey reveals

15/08/2017

Customer satisfaction with local services has reached its highest point for six years, according to the latest survey.

Customer satisfaction in local public services increases

09/02/2017

Overall customer satisfaction in the local public services sector has increased over the past year, research reveals.

Black hole spending review image

Black hole spending review

Jonathan Werran, chief executive of Localis, reflects on what the Spending Review means for local government.
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Director – Community Safety and Cohesion

Redbridge London Borough Council
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Are you ready to lead on safety, inclusion and community wellbeing in one of London’s most diverse and ambitious boroughs? Redbridge, London (Greater)
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Executive Director – Place, Communities and Enterprise

Redbridge London Borough Council
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Redbridge London Borough Council
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Essex County Council
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Cabinet AssistantFixed Term, Full Time£29,699 per annumLocation
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Director – Housing Services

Redbridge London Borough Council
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Are you ready to lead transformative housing services in one of London’s most ambitious and diverse boroughs? Redbridge, London (Greater)
Recuriter: Redbridge London Borough Council
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