Customer satisfaction | LocalGov

Believ earns ISO certifications as it continues to commit to quality, safety and environmental best practice

30/07/2024

Believ accredited with ISO certifications which demonstrate the company’s commitment to quality, security, health and safety and environmental best practice.

Why councils need to embrace data driven communication and automation

04/01/2022

Tom Shrive calls on councils to embrace new workflow and automation technology to save money and improve customer satisfaction.

Public services to public communication

11/06/2021

Paul Johnston and Leyla Delcorde explain why the pandemic has led to a new era of engaging citizens.

Transforming citizen services with a front-to-back end digital platform

25/10/2019

Always put the customers’ needs at the heart of the journey to obtain true transformation, says Caroline Croft.

BT Customer Experience Centres

18/01/2019

Visit us to discover how our infrastructure and intelligence can transform your organisation.

Half of people reluctant to ask council for financial help

23/05/2018

A new survey has revealed that 52% of people believe there is a 'negative stigma' attached to asking their local council help if they fall into debt.

Satisfaction with local services ‘highest’ in six years, survey reveals

15/08/2017

Customer satisfaction with local services has reached its highest point for six years, according to the latest survey.

Customer satisfaction in local public services increases

09/02/2017

Overall customer satisfaction in the local public services sector has increased over the past year, research reveals.

LocalGov Weekly Round Up image

LocalGov Weekly Round Up

A pivotal week for councils sees fresh devolution plans, new service pilots and key legal and political battles, writes LocalGov editor William Eichler.
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Highways jobs

Client Resident Liaison Officer x3- Basildon Borough Council

Essex County Council
£18.5000 - £20.5000 per hour
Client Resident Liaison Officer x3- Basildon Borough Council Basildon, Essex £18.50 PAYE / £23.73 Umbrella per Hour Full-Time - 36.25 hours per week T England, Essex, Basildon
Recuriter: Essex County Council

Children and Young People with Disabilities Support Worker

Essex County Council
£25395.00 - £32131.00 per annum + + 26 Days Leave & Local Gov Pension
Children and Young People with Disabilities Support WorkerPermanent, Full Time£25,395 to £32,131 per annumLocation
Recuriter: Essex County Council

Family Worker (Link Role)

Essex County Council
£31931.00 - £36423.00 per annum + + 26 Days Leave & Local Gov Pension
Family Worker (Link Role)Permanent, Full Time£31,931 to £36,423 per annumLocation
Recuriter: Essex County Council

Family Worker (Link Role) - 12 month Fixed Term Contract

Essex County Council
£31931.00 - £36423.00 per annum + + 26 Days Leave & Local Gov Pension
Family Worker (Link Role)Fixed Term, Full Time£31,931 to £36,423 per annumLocation
Recuriter: Essex County Council

Recovery Worker Substance Misuse - Multi-Disciplinary Team

Essex County Council
£31931.0000 - £36423.0000 per annum
Please note that this position is being offered as a Fixed Term Contract / Secondment until March 2028.The TeamThe Multi-Disciplinary Team (MDT) comp England, Essex, Harlow
Recuriter: Essex County Council
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