William Eichler 28 April 2016

Council signs new deal with tech company

A council has partnered with Arcus Global in a move that updates its approach to digital government.

Mid Sussex District Council (MSDC) has chosen to implement Arcus’ Salesforce as a platform for government in order to replace legacy applications which, it says, were hindering progress and slowing down the roll-out of digital services.

MSDC was looking to replace its CRM solution by the end of March 2016, and it also wished to improve how waste management processes were handled.

Following a demonstration and site visit to see the Arcus' Waste Management app in action, MSDC decided to implement both solutions in parallel.

Simon Hughes, head of digital at MSDC, said: ‘Arcus has made a real effort to begin rapid deployment of Salesforce Service Cloud as our new CRM and the Arcus Waste Management solution to replace our ageing application.

‘We are excited to be working closely with Arcus on this important programme of work and see this as the start of a long term relationship.’

#Digital services

Analysis

Fighting the Fakes: The battle against AI disinformation

The Electoral Commission has launched a deepfake detection pilot ahead of May's elections. LocalGov's editor William Eichler finds out how it works.

Opinion

Kent CC streamlines asset management with Brightly Software’s Confirm system

Kent CC carried out work that automated its asset management processes, resulting in significant improvements to operational efficiency and data accuracy.

Most Popular News

Fresh asylum homelessness spike warning

Liverpool City Region launches first anti-racism strategy

Staffordshire County Council moves to dismantle EDI programmes

Reform council leader defends sharing confidential IT contract details

Council chiefs sound alarm over 'deteriorating' behaviour

New Products

Safeguarding Children - the AAT Way

MSL enhances hygiene auditing with air quality testing for Awaab’s Law compliance

Cadcorp launches Mapestry

Bolton Council Upgrades 120+ School Crossings with Smart CMS Control by Lucy Zodion

NEC CONTRACTS HAS GONE DIGITAL: PAPERLESS, TO GIVE YOU MORE

Vent-Axia Delivers Social Housing a Smart Ventilation Solution Ahead of Awaab’s Law

New remotely lockable cabinet will help manage medication for people with mental health issues

Case Studies

Cornwall’s Coastal Heritage Lighting Upgraded with Acrospire Lanterns

Acrospire Delivers Durable Handrail Lighting Upgrade for Historical Landmark Jacob’s Ladder

Acrospire Delivers Seamless Heritage Lighting Upgrade on Bath’s North Parade Bridge

Acrospire Delivers Retrofit Lighting for Newbridge’s Joe Calzaghe Footbridge

Acrospire Delivers PIR-Controlled Lighting at Ruislip Lido Car Park

Spennymoor Market Place and Consett Middle Street revitalised using Thorn Lighting’s Thor Lanterns and Customisable Gobo Projectors

Acrospire Partners with Bath & North East Somerset Council to Illuminate Historic Film Location with LED Upgrade

Company Anouncements

Acrospire promotes LED retrofit for structurally viable lighting assets

Vent-Axia Welcomes the Future Homes Standard as Competency Takes Centre Stage

Apricorn Becomes First and Only Hardware-Encrypted USB Storage Device Manufacturer to Achieve AS9100 Certification

AAT helps Councils step up to address children’s social care

CU Phosco Approved as a Crown Commercial Service Supplier

Acrospire triumphs at the 2025 HEA Awards with Sustainable Project of the Year

TRT Lighting retrofit helps Lincolnshire County Council cut street lighting energy use by over 65%

Planning Administrator - Rochford District Council

Up to £15.0000 per hour

Planning Administrator - Rochford District Council Rochford, Essex Part-Time, Temporary - 6 Months Contract 22.5 hours per week (3 days) £15.00 PAYE / England, Essex, Rochford

Recuriter: Essex County Council