06 June 2014

The rise of alternative service delivery models

The rise of alternative service delivery models image

Local government is having to make generationally significant spending reductions. By the end of 2015/16 spending will have reduced by 35% since 2010.

Identifying and delivering savings and avoiding cutting services tends to get the lion’s share of attention but the flip side of the sector’s response to government funding reductions and demand pressures on service provision is innovation.

Innovation takes various forms and includes identifying new income generation opportunities and implementing new ways of working.

Arguably the most significant innovation trend relates to the introduction of alternative service delivery models (ADMs).

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