Laura Sharman 08 November 2016

Telephone hotline would help foodbanks support people in a crisis says charity

Telephone hotline would help foodbanks support people in a crisis says charity image

A telephone ‘hotline’ connecting foodbanks and local jobcentres should be launched to help those needing emergency food parcels, the Trussell Trust has said.

The anti-poverty charity said the DWP hotline would support those in crisis more quickly and efficiently.

The call comes as new figures show the Trussell Trust issued more than half a million emergency food parcels in the last six months. Benefit delays and changes were the biggest reason for foodbank use, accounting for 44% of all referrals.

‘Many foodbanks now host independent welfare and debt advisers but they cannot solve all the issues,’ said David McAuley, Chief Executive of The Trussell Trust. ‘To stop UK hunger we must make sure the welfare system works fairly and compassionately, stopping people getting to a point where they have no money to eat.

‘It feels like we could be seeing a new era at the DWP with a consultation on Work Capability Assessments and willingness to engage in dialogue with charities working on the front line. A telephone hotline could build on this and go a long way to improving foodbanks ability to help get people out of a crisis faster.’

The charity said foodbank managers, volunteers and welfare advisers spend a significant amount of time on hold to DWP phone lines on behalf of people in crisis.

It’s now or never for modern democracy image

It’s now or never for modern democracy

The electoral landscape is now ‘more crowded than ever’, while council resources have been ground down, says Laura Lock – and she warns that professionals do not have limitless capacity.
SIGN UP
For your free daily news bulletin
Highways jobs

Senior Project Manager

Leicestershire County Council
Up to £50,823 per annum
The role of this post is to oversee the project management, development and implementation of the County Council’s Major Transport Projects.. Leicestershire
Recuriter: Leicestershire County Council

Programme and Change Delivery Manager (Spatial Planning and Urban Design)

London Borough of Richmond upon Thames and London Borough of Wandsworth
£43,833 - £53,115 Depending on skills and experience
Are you a change delivery manager with expertise in England’s local government spatial planning and urban design sector? Wandsworth, London (Greater)
Recuriter: London Borough of Richmond upon Thames and London Borough of Wandsworth

Early Years Practitioner

The Royal Borough of Kensington & Chelsea Council
£26,544 - £30,618 per annum pro rata
This is a diverse area and we have high aspirations for all our children, starting with... Kensington and Chelsea, London (Greater)
Recuriter: The Royal Borough of Kensington & Chelsea Council

Programme Manager - Association of Directors of Children’s Services

City of York Council
£50,000 to £60,000 pa
This role will help to shape an annual SLI work plan and variously oversee, facilitate, commission or directly deliver and... York, North Yorkshire
Recuriter: City of York Council

School Wellbeing Worker

City of York Council
£27,614 to £30,602 per annum
The role will involve providing schools with consultation and advice, training, direct work in... York, North Yorkshire
Recuriter: City of York Council

Public Property

Latest issue - Public Property News

This issue of Public Property examines how how flexible workspaces can lead the way in regeneration for local authorities, Why local authority intervention is key to successful urban regeneration schemes and if the Government’s challenge of embracing beauty is an opportunity for communities.

The March issue also takes a closer look at Blackburn with Darwen Council's first digital health hub to help people gain control over health and care services.

Register for your free digital issue