Public satisfaction with social care services has dropped to the lowest level ever recorded, a new survey has revealed.
The British Social Attitudes survey, published by the Nuffield Trust and The King’s Fund, found that only 13% of respondents were ‘very’ or ‘quite’ satisfied with social care services.
Over half (57%) reported being either ‘quite dissatisfied’ or ‘very dissatisfied’.
The leading reason given for dissatisfaction was inadequate pay, working conditions and training for social care workers (57%).
This was followed by people not getting the social care they need (56%), and there not being enough support for unpaid carers (49%).
Simon Bottery, senior fellow in social care at The King’s Fund, said the results were ‘awful’ but ‘sadly unsurprising’.
Cllr Kaya Comer-Schwartz, social care spokesperson for the Local Government Association (LGA) said: ‘These stark results are very worrying for councils, care providers and most importantly people who draw on care and support.
‘We need to see further urgent investment in adult social care and a boost to the workforce, to ensure the best possible care for those that draw on it.’
