William Eichler 03 December 2019

Scottish residents ‘excited’ about digitisation

Eight in 10 Scottish citizens believe their local councils should embrace a wider range of digital technologies, a poll has revealed.

The research, commissioned by Capita on behalf of the Scottish Wide Area Network (SWAN), explores the attitudes of citizens in Scotland to increased digitisation and to the internet of things (IoT).

It found that 69% of Scottish residents said that digital access to local government services influences where they choose to live.

SWAN’s research discovered that the prospect of IoT and the smart city is welcomed by the majority of residents. Over 80% of those polled said they believed that IoT could enhance the delivery of services.

Support for digitisation was highest among 18 to 34 year-olds. Ninety-two per cent said they believed IoT will enhance delivery of local council services.

Scottish citizens said they were most excited about easier access to public services in Smart Cities, with 56% citing this as the biggest benefit.

Respondents also highlighted safety benefits (55%) and improvements to public transport (51%) as advantages of smart cities.

The survey found that respondents in the Highlands were less certain about the impact of smart cities or the use of IoT.

Over 20% thought IoT would not enhance the delivery of local services and 18% said they cannot see any benefit of living in a smart city.

‘It’s clear that technology can enhance local government operations in many ways, such as bringing high-speed internet to libraries or ensuring targets to reduce energy waste in public places can be measured,’ said Jack Anderson, head of digital & innovation for SWAN at Capita.

‘What is even more positive is that the Scottish public is so willing to embrace new innovations from their councils. When implemented effectively, IoT can make Scotland’s communities great places to live, as well as optimising council spending.’

SIGN UP
For your free daily news bulletin
Highways jobs

Senior/Principal Regeneration Officer

Fareham Borough Council
£45,465 - £55,379
Our town centre regeneration is moving from planning to delivery, and we're looking for someone who wants to help make regeneration happen. Fareham, Hampshire
Recuriter: Fareham Borough Council

Independent Remuneration Panel Member

Wyre Borough Council
£0 - £9,999
We are seeking an individual who has a keen interest in local government, strong analytical and questioning skills Wyre, Orkney
Recuriter: Wyre Borough Council

Tenancy Relations Officer

Wyre Borough Council
£34,237 - £36,581
You will play a key role in protecting tenants and improving standards in the private rented sector by investigating alleged breaches Wyre, Orkney
Recuriter: Wyre Borough Council

Temporary Community Safety Officer

Wyre Borough Council
£34,237 - £36,581
You will lead and coordinate community safety activities that support local priorities, responding to issues including anti-social behaviour Wyre, Orkney
Recuriter: Wyre Borough Council

Community Safety Support Officer

Wyre Borough Council
£26,847 - £27,274
You will also provide general administrative support across the service, including responding to enquiries, arranging meetings Wyre, Orkney
Recuriter: Wyre Borough Council
Linkedin Banner