Austin Macauley 02 March 2016

New digital standard for council services set to be launched

New digital standard for council services set to be launched image

A new set of standards designed to improve the quality of council services delivered digitally will be launched at the end of March.

They have been modelled on the Government’s 18-point Digital Service Standard and a draft is currently out to consultation.

It will create a common set of standards that all local authorities can sign up to and covers the increasing number of digital services they now deliver, such as paying council tax bills online.

The new standard was discussed at a workshop last month organised by the LocalGov Digital network and Government Digital Service with representatives from 31 local authorities.

Cabinet Office minister Matt Hancock said afterwards that the Government’s standard had been adopted successfully across departments.

‘Digital services are transforming the way we deliver services and interact with citizens,’ he said.

‘Local government is often at the forefront of these interactions, so it is important the councils continue to embrace digital – the Government Digital Service will continue to work together with councils to create better local services for people across the UK.’

Comments are now invited on the draft standard, which can be found

here

.

Cyber crisis management image

Cyber crisis management

Richard Stephenson outlines cybersecurity issues to be aware of during the pandemic and how to minimize risk.
SIGN UP
For your free daily news bulletin
Highways jobs

Principal Flood Risk Officer

Lancashire County Council
£42,683-£46,566
We have an exciting opportunity for a Principal Floor Risk Officer Lancashire
Recuriter: Lancashire County Council

Duke of Edinburgh Youth Support Worker

Essex County Council
£14597.0 - £19106.0 per month
Please note this is a part time contract - annualised hours 106 per year. Therefore the actual salary range is from £995.44 up to £1049.79 per annum. England, Essex, Harlow
Recuriter: Essex County Council

Head of Internal Audit

Kent County Council
Up to £97,000 + benefits
We now have an exciting opportunity to strengthen and shape our Audit function, as... Maidstone, Kent
Recuriter: Kent County Council

Director of Children’s Services

St. Helens Metropolitan Borough Council
circa £120,000
This is an exceptional opportunity for someone who wants to make a real difference to the children, young people and families of our Borough. St Helens, Merseyside
Recuriter: St. Helens Metropolitan Borough Council

Assistant Director, Social Care & Public Health Commissioning

Bolton Metropolitan Borough Council
c£71,000 to £89,000 per annum
Reporting to the Director of Strategic Commissioning you will lead Commissioning in the context of a developing Integrated Care System.  Bolton, Greater Manchester
Recuriter: Bolton Metropolitan Borough Council

Public Property

Latest issue - Public Property News

This issue of Public Property examines how how flexible workspaces can lead the way in regeneration for local authorities, Why local authority intervention is key to successful urban regeneration schemes and if the Government’s challenge of embracing beauty is an opportunity for communities.

The March issue also takes a closer look at Blackburn with Darwen Council's first digital health hub to help people gain control over health and care services.

Register for your free digital issue