Laura Sharman 03 July 2015

County considers back office transformation

County considers back office transformation image

Dorset County Councils is considering a major transformation programme for its back office services as it tries to find a further £45m in savings by 2017/18.

A new report is calling for fundamental changes in the way services such as human resources, finance and IT are delivered, including making better use of technology and introducing self-service for staff.

The county is considering bringing in external specialists to assess the changes and develop a business case for the changes. Council leader Cllr Robert Gould said: ‘Historically, we have used external advisors less than other authorities and it is something we should always think very carefully about, but there may be a valid case in this instance.’

The report sets out a number of options for change such as outsourcing, partnerships with other local authorities, and bringing in support to deliver the necessary changes ‘in-house’.

Cllr Gould added: ‘We need to consider the short-term investment needed – and the risks involved – for each one, against the long-term benefits and savings it would bring for the council and taxpayers.’

Photo: © Alan Cooper

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