Laura Sharman 02 November 2018

Councils slow to deploy Robotic Process Automation

Just over one in 10 councils (12%) have deployed Robotic Process Automation (RPA) compared to 30% of other public sector organisations, a new survey has revealed.

The research by GlobalData also found that 45% councils said they were not ready for RPA, compared to just 22% for the rest of the public sector.

Robert Stoneman, analyst at GlobalData, said: 'Residents increasingly expect public services to be delivered via digital channels. Automation coupled with growth in the use of smartphones, tablets, social media and internet accessibility gives councils a unique opportunity to redesign how services are delivered and consumed.

'However, local authorities remain well behind the rest of the public sector on the adoption of RPA.'

The report found the key driver for RPA adoption was to improve services, while the key challenges are the prohibitive cost of implementation and lack of knowledge about the technology.

SIGN UP
For your free daily news bulletin
Highways jobs

Senior Procurement Category Manager

Wakefield Council
£49,764.00 to £52,805.00, Grade 12
Do you want to become a member of a successful Corporate Procurement Team Wakefield, West Yorkshire
Recuriter: Wakefield Council

Recovery Support Worker

Wakefield Council
Grade 7 - Grade 8, 18.5 hours, Permanent
Join a first of its kind specialist children’s home that has just been rated as Outstanding by Ofsted 2 years running. Wakefield, West Yorkshire
Recuriter: Wakefield Council

Children's Residential Worker

Wakefield Council
£31,067.00 - £33,366.00, Grade 7, 37 hours, Permanent
We are looking for a Full Time Children's Residential Workers to join our team. Wakefield, West Yorkshire
Recuriter: Wakefield Council

Maintenance Operative

North Yorkshire Council
£28,163 - £37,035 per annum
Are you a Maintenance Operative looking to further develop your skills and experience Selby, North Yorkshire
Recuriter: North Yorkshire Council

Bricklayer Maintenance Operative

North Yorkshire Council
£28,163 - £30,559
Are you a qualified Bricklayer looking to expand your skills in a rewarding maintenance role? Richmond, North Yorkshire
Recuriter: North Yorkshire Council
Linkedin Banner