William Eichler 09 February 2017

Council outsourcing deals increase due to tech investment

Spending on IT and technology procurement increased dramatically last year with over £800m of outsourcing deals signed by councils.

According to the Arvato UK Outsourcing Index, council spend on outsourced IT reached £463m in 2016 – a 75% year-on-year increase.

The findings revealed the boost in IT spend contributed to an 8% year-on-year rise in the overall local government outsourcing market in 2016, with contracts signed worth £814m.

There has also been 45% increase in the number of deals procured by local authorities (20 to 29) in 2016, compared with the previous 12 months, according to the Index.

The findings also revealed the average value of agreements signed by councils last year fell by 25%, with contract lengths falling by six months on average over the period.

Business process outsourcing (BPO) provider Arvato and industry analyst Nelson Hall said this points to a shift away from the traditional large, multi-process contracts towards procuring smaller, more focused deals.

The proportion of new work coming into the sector reached 72% of contracts last year from 60% in 2015, with councils focusing procurement on new data centres, end user computing and network and application management.

‘The sustained growth we’re witnessing across the sector reflects the growing pressures on local authorities to transform their operations, cutting costs while providing better services for citizens,’ said Debra Maxwell, Arvato’s CEO of CRM Solutions

‘While technology is already playing a key role through the digital by default agenda, investments in new innovations, such as automation and cognitive systems, are now set to underpin more fundamental change.’

SIGN UP
For your free daily news bulletin
Highways jobs

Apprentice - Business & Administration

Essex County Council
Up to £15435.00 per annum
Apprentice - Business & AdministrationFixed Term, Full Time£15,435 Per AnnumLocation
Recuriter: Essex County Council

Street Lighting Project Engineer

North Yorkshire Council
£38,220 - £42,839 per annum
Office base is the Leeming Bar Street Lighting Depot. Leeming Bar, Northallerton
Recuriter: North Yorkshire Council

LGV Driver

North Yorkshire Council
£31,537-£34,434 per annum pro rata
Would you like a rewarding role that allows you to work outside in some of the most scenic places in the country? Harrogate, North Yorkshire
Recuriter: North Yorkshire Council

Environmental Plant Vehicle Operator

North Yorkshire Council
£27,254- £29,064 per annum
Working in small crews, you will be collecting waste from the local area using small collection vehicles. Harrogate, North Yorkshire
Recuriter: North Yorkshire Council

Catering Assistant

North Yorkshire Council
£13.28 - £13.28 per hour
As part of our catering team, you will be performing a variety of tasks to help prepare tasty, nutritious meals Beverley, East Riding of Yorkshire
Recuriter: North Yorkshire Council
Linkedin Banner