William Eichler 09 February 2017

Council outsourcing deals increase due to tech investment

Spending on IT and technology procurement increased dramatically last year with over £800m of outsourcing deals signed by councils.

According to the Arvato UK Outsourcing Index, council spend on outsourced IT reached £463m in 2016 – a 75% year-on-year increase.

The findings revealed the boost in IT spend contributed to an 8% year-on-year rise in the overall local government outsourcing market in 2016, with contracts signed worth £814m.

There has also been 45% increase in the number of deals procured by local authorities (20 to 29) in 2016, compared with the previous 12 months, according to the Index.

The findings also revealed the average value of agreements signed by councils last year fell by 25%, with contract lengths falling by six months on average over the period.

Business process outsourcing (BPO) provider Arvato and industry analyst Nelson Hall said this points to a shift away from the traditional large, multi-process contracts towards procuring smaller, more focused deals.

The proportion of new work coming into the sector reached 72% of contracts last year from 60% in 2015, with councils focusing procurement on new data centres, end user computing and network and application management.

‘The sustained growth we’re witnessing across the sector reflects the growing pressures on local authorities to transform their operations, cutting costs while providing better services for citizens,’ said Debra Maxwell, Arvato’s CEO of CRM Solutions

‘While technology is already playing a key role through the digital by default agenda, investments in new innovations, such as automation and cognitive systems, are now set to underpin more fundamental change.’

SIGN UP
For your free daily news bulletin
Highways jobs

Victims Development Officer (Violence Against Women)

Royal Borough of Greenwich
PO1 - £39,855 - £42,324
We need a versatile and enthusiastic officer to improve services for victims of VAWG and modern slavery. Greenwich, London (Greater)
Recuriter: Royal Borough of Greenwich

Community Facilitator level 1

Royal Borough of Greenwich
Scale 5 - £31,524 to £32,931
We are seeking to fill a number of roles to help us deliver our new vision for Health and Adults Services (HAS) Greenwich, London (Greater)
Recuriter: Royal Borough of Greenwich

Personal Advisors

Royal Borough of Greenwich
£38,934 - £40,755
This is a rewarding, challenging and essential role, in our support of young people Leaving Care. Greenwich, London (Greater)
Recuriter: Royal Borough of Greenwich

School Crossing Patrol Officer - Ivy Chimneys School

Essex County Council
Up to £13.00 per hour
School Crossing Patrol Officer - Ivy Chimneys SchoolPermanent, Part Time£13.00 per hourLocation
Recuriter: Essex County Council

Director - Corporate Services

Teignbridge District Council
£93,688 - £100,549 per annum
Develop your career with a forward-thinking authority based in an attractive part of South Devon. Newton Abbot, Devon
Recuriter: Teignbridge District Council
Linkedin Banner