Chris Ames 03 July 2023

Thames Water fined millions over roadwork problems

Thames Water fined millions over roadwork problems image
Image: Yau Ming Low / Shutterstock.com.

London councils fined Thames Water more than £12m for late or badly managed roadworks over a five-year period, according to data obtained by the Green Party.

Andrée Frieze, the Green Party leader of the opposition at Richmond council, told the paper that she had requested the information under freedom of information laws because of delays in the utility firm fixing burst pipes in her ward.

She said: ‘It seems that there has been a serious lack of investment in the infrastructure since this private company took over.

‘If Thames Water had been more concerned with improving its infrastructure in a timely manner, rather than handing out profits to shareholders, then we may not be seeing so much disruption caused by burst pipes and sinkholes now.’

A Thames Water spokesperson said: ‘We're sorry for when our roadworks cause disruption and delays to customers and motorists. We always aim to work collaboratively with councils to minimise disruption.

‘We’re repairing over 1,300 leaks per week – that’s one leak every 7.5 minutes - whether visible or below ground. We have over 480 people working to fix leaks with activity taking place 7 days a week and over 400 people working round the clock and mainly overnight to detect leaks not yet appearing at ground level.

‘We’ve recently committed an additional £700m to improve water supplies. In London, we’re replacing 70 miles of our leakiest water mains pipes, having met additional requirements set out by our industry regulator.’

Last month the BBC reported that Hertfordshire County Council issued more than 4,000 fixed penalty notices to utility and telecoms companies in the year 2022-23 for working without a permit or not sticking to conditions.

This article was originally published by Transport Network.

Sign up here to receive our free daily news and jobs bulletin.

SIGN UP
For your free daily news bulletin
Highways jobs

Customer and Safeguarding Officer

Essex County Council
£27404.00 - £32239.00 per annum
Customer and Safeguarding OfficerFixed Term, Part Time£27,404 to £32,239 per annumLocation
Recuriter: Essex County Council

Digital Trainee-Apprentice

Essex County Council
£15435.00 - £24522.00 per annum
Digital Trainee-ApprenticeFixed Term, Full Time£15,435 increasing to £24,522 in the second yearLocation
Recuriter: Essex County Council

Adults Social Worker - Mid Essex (Various Teams)

Essex County Council
£38487 - £51834 per annum + Flexible Working, Hybrid Working
Interviews will be held in person at County Hall, Chelmsford on 23rd April 2026.We're an adult social care service that wants to see citizens of Esse England, Essex, Chelmsford
Recuriter: Essex County Council

Social Worker - Children in Care, North Essex

Essex County Council
£33049.0000 - £37698.0000 per annum
Social Worker - Children in Care, North EssexPermanent, Full Time£36,124 to £51,834 per annumLocation
Recuriter: Essex County Council

Social Worker - Family Support & Protection, North Essex

Essex County Council
£38487.0000 - £51834.0000 per annum
Social Worker - Family Support & Protection, North EssexPermanent, Full Time£38,487 to £51,834 per annumLocation
Recuriter: Essex County Council
Linkedin Banner