William Eichler 10 May 2019

‘Shockingly small’ number of councils embrace automation, study reveals

‘Shockingly small’ number of councils embrace automation, study reveals image

Research dealing with the adoption of new technology in the local government sector has revealed that fewer than 5% of councils have automation or AI projects underway.

Carried out by the Transformation Network, the study also found that the ‘vast majority’ of councils also have no plans for exploring Artificial Intelligence technology in the future.

The Transformation Network, which was launched last year to help the UK accelerate its digital shift, also ranked councils according to specific criteria such as the number of areas within the organisation that are using robotic process automation.

'Based on their findings from Freedom of Information requests placed Newcastle-Under-Lyme District Council at number one, whilst The London Borough of Hackney was the highest ranked council from the capital.

‘Local government is facing a perfect storm,’ said the former COO of Government Stephen Kelly.

‘Service demands have never been higher combined with acute financial pressures after recent years where opportunities for savings have already been made.

‘The best way to protect the future of local council services and the communities is through the smart use of technology, such as robotic process automation and AI.

‘Far from something to be feared, such technology can liberate employees from mundane, repetitive work and allow them to spend more time doing what people do best, and that’s providing front-line services to citizens.

‘There has never been a more exciting time to be leading an organisation, and I am sure that the CEO’s of these councils will step up to embrace the opportunities.’

Not every council responded to the FOI, but The Transformation Network are in the process of contacting all local authorities to get them correctly placed on the League Table.

Cyber crisis management image

Cyber crisis management

Richard Stephenson outlines cybersecurity issues to be aware of during the pandemic and how to minimize risk.
SIGN UP
For your free daily news bulletin
Highways jobs

Principal Flood Risk Officer

Lancashire County Council
£42,683-£46,566
We have an exciting opportunity for a Principal Floor Risk Officer Lancashire
Recuriter: Lancashire County Council

Duke of Edinburgh Youth Support Worker

Essex County Council
£14597.0 - £19106.0 per month
Please note this is a part time contract - annualised hours 106 per year. Therefore the actual salary range is from £995.44 up to £1049.79 per annum. England, Essex, Harlow
Recuriter: Essex County Council

Head of Internal Audit

Kent County Council
Up to £97,000 + benefits
We now have an exciting opportunity to strengthen and shape our Audit function, as... Maidstone, Kent
Recuriter: Kent County Council

Director of Children’s Services

St. Helens Metropolitan Borough Council
circa £120,000
This is an exceptional opportunity for someone who wants to make a real difference to the children, young people and families of our Borough. St Helens, Merseyside
Recuriter: St. Helens Metropolitan Borough Council

Assistant Director, Social Care & Public Health Commissioning

Bolton Metropolitan Borough Council
c£71,000 to £89,000 per annum
Reporting to the Director of Strategic Commissioning you will lead Commissioning in the context of a developing Integrated Care System.  Bolton, Greater Manchester
Recuriter: Bolton Metropolitan Borough Council

Public Property

Latest issue - Public Property News

This issue of Public Property examines how how flexible workspaces can lead the way in regeneration for local authorities, Why local authority intervention is key to successful urban regeneration schemes and if the Government’s challenge of embracing beauty is an opportunity for communities.

The March issue also takes a closer look at Blackburn with Darwen Council's first digital health hub to help people gain control over health and care services.

Register for your free digital issue