William Eichler 15 March 2016

Rent to Own sector makes millions off low-income families and single mothers

Nearly half a million low-income families are forced to resort to expensive hire purchase companies when buying essential household items, but local authorities are fighting back, report finds.

New research from the Financial Inclusion Centre (FIC) revealed more than 400,000 households now turn to the Rent to Own (RTO) sector in order to buy household equipment - an increase of 131% from 210,000 in 2008.

RTO stores offer low-income households - typically young, single mothers - credit to spread the cost of purchasing consumer goods, such as cookers and washing machines.

Over time the families - many of whom are reliant on welfare to some extent - end up spending much more than the product is worth and RTO shops rake in huge profits.

One example cited in the FIC report was the cost of the cheapest washing machine from the RTO firm BrightHouse. It could cost as much as £1,056 if someone paid weekly over three years. But a similar model is only £350 on the high street.

Since the beginning of the recession in 2008, the FIC found, the sector’s annual gross profit has risen by 139% to £303m and the number of stores has increased by 140%.

The report, entitled Better and Brighter? Responsible Rent To Own Alternative, also highlighted how the RTO sector pads out its profits by charging for extras. At least 85% of customers are required to take out expensive and often-unnecessary warranties and insurances.

Approximately half of RTO customers experience some degree of late payment with over 10% thought to have their goods repossessed.

Report author Gareth Evans, director of FIC says: ‘These firms continue to litter the high streets of our most deprived towns and cities, targeting social housing residents and making hundreds of millions of pounds of profits from the growing numbers that don’t have any other options but to pay a poverty premium when borrowing.’

The RTO sector is, however, being challenged at the local level. Mr Evans highlights five examples of RTO alternatives from across the country that are all being delivered with council involvement, working in partnership with housing associations and social lenders.

Bolton Council, Bolton At Home and social lender, Hoot Credit Union, for example, have established Furniture4U. It sells household items from a high street shop at more affordable prices than the RTO sector offers.

Bolton At Homes provided the capital for shop refurbishment, while the council funded the development and operational budget, and the credit union provides the lending capital.

Mr Evans welcomes such moves, but urges local authorities to do more. ‘A number of local authorities,’ he said, ‘are leading the way by working in partnership to offer more affordable alternatives but much, much more needs be done.’

SIGN UP
For your free daily news bulletin
Highways jobs

Senior CIL and S106 Officer

London Borough of Richmond upon Thames and London Borough of Wandsworth
Salary From £42,081-£57,837 Depending on skills,
Job Title-Senior CIL and S106 ... Wandsworth, London, United Kingdom
Recuriter: London Borough of Richmond upon Thames and London Borough of Wandsworth

CIL S106 Officer

London Borough of Richmond upon Thames and London Borough of Wandsworth
Salary From £38,841- £48,789 Depending on skills
Job Title- CIL and S106 Office... Wandsworth, London, United Kingdom
Recuriter: London Borough of Richmond upon Thames and London Borough of Wandsworth

Adults Social Worker - South Essex (Expression of Interest)

Essex County Council
£36124 - £51834 per annum + Flexible Working, Hybrid
Register your interest here to be notified of upcoming Social Worker opportunities within Essex County Council's Adult Social Care services in South England, Essex, Basildon
Recuriter: Essex County Council

Multimedia Officer (Digital)

Durham County Council
Grade 9 £35,412 - £39,152 (pro rata)
An opportunity has arisen for a part-time Multimedia Officer (Digital) in the Communications, Marketing and Design team.   This part-time role is for Durham
Recuriter: Durham County Council

Duty Manager (WET)

Durham County Council
£31,015 - £34,811
We have an opportunity for a full-time permanent Duty Manager at Chester le Street  Leisure Centre.  WHAT IS INVOLVED? You will be responsible for th Durham
Recuriter: Durham County Council
Linkedin Banner