Mark Whitehead 10 December 2018

Councils given over £1m for chatbots

Councils given over £1m for chatbots image

Local authorities will be given almost £1.3m of Government money to investigate how digital technology such as chatbots, artificial intelligence and one-stop shop websites can improve services.

Local government minister Rishi Sunak announced winning applicants receiving money from the first round of a £7.5m fund.

The 16 projects were awarded grants of up to £100,000 with 57 councils working in teams to shape new digital services and explore the potential of modern technology.

Projects include exploring how virtual assistants like Amazon’s Alexa can improve the lives of people in need of care, improving online tools for reporting social home repairs, and using data analytics and artificial intelligence to produce education plans for children with special needs.

Other areas of research include giving frontline social workers better access to information to make crucial decisions and improving software used by council planning departments.

Mr Sunak said: 'Ultimately our aim is to make services better for users but it is likely to reduce costs for councils too.

'This could be by improving the experience of someone in care, streamlining the admin that comes with the stress of moving home, or offering a simpler way to license taxis.

'And these are just some of the successful ideas which I am delighted to announce Government funding for today. I’m excited to see these projects come to fruition.'

Automatic planning image

Automatic planning

The new reforms mean local authorities need to mobilise, but is this what’s really required? Paul Beaney reports.
SIGN UP
For your free daily news bulletin
Highways jobs

Social Worker - SGO & Connected Person Assessment Team

Essex County Council
Negotiable
Social Worker - Special Guardianship Order (SGO) & Connected Person Assessment Team Chelmsford £30,906 - £42,254 Salary scale according to skills a England, Essex, Chelmsford
Recuriter: Essex County Council

Refuse Driver (LGV Chargehand Driver)

Royal Borough of Greenwich
£22995 - £24258 per annum + plus contractual overtime and allowances
It is an exciting time in Waste and Street Services at the Royal Borough of Greenwich. This is a opportunity to be part of a busy, successful team mak England, London, Greenwich
Recuriter: Royal Borough of Greenwich

Management Information Assistant

Brent Council
£24,462 - £26,724 p.a. inc (pro rata)
The successful candidate will have knowledge of relevant systems and software used in Finance and Human Resources. Wembley, London (Greater)
Recuriter: Brent Council

Principal Traffic Signal and ITS Engineer

Warwickshire County Council
£40,876.00 - £42,821.00 plus annual standby allowance of £2,562.84
You will be responsible for the day-to-day operation and maintenance of our Urban Traffic Management and Control System. Warwickshire
Recuriter: Warwickshire County Council

Finance Business Partner (GR7)

Birmingham City Council
£57,698 - £74,887
A role of this scale calls for an experienced Finance Business Partner with tried and tested skills. Birmingham, West Midlands
Recuriter: Birmingham City Council

Public Property

Latest issue - Public Property News

This issue of Public Property examines how how flexible workspaces can lead the way in regeneration for local authorities, Why local authority intervention is key to successful urban regeneration schemes and if the Government’s challenge of embracing beauty is an opportunity for communities.

The March issue also takes a closer look at Blackburn with Darwen Council's first digital health hub to help people gain control over health and care services.

Register for your free digital issue