Mark Whitehead 10 December 2018

Councils given over £1m for chatbots

Councils given over £1m for chatbots image

Local authorities will be given almost £1.3m of Government money to investigate how digital technology such as chatbots, artificial intelligence and one-stop shop websites can improve services.

Local government minister Rishi Sunak announced winning applicants receiving money from the first round of a £7.5m fund.

The 16 projects were awarded grants of up to £100,000 with 57 councils working in teams to shape new digital services and explore the potential of modern technology.

Projects include exploring how virtual assistants like Amazon’s Alexa can improve the lives of people in need of care, improving online tools for reporting social home repairs, and using data analytics and artificial intelligence to produce education plans for children with special needs.

Other areas of research include giving frontline social workers better access to information to make crucial decisions and improving software used by council planning departments.

Mr Sunak said: 'Ultimately our aim is to make services better for users but it is likely to reduce costs for councils too.

'This could be by improving the experience of someone in care, streamlining the admin that comes with the stress of moving home, or offering a simpler way to license taxis.

'And these are just some of the successful ideas which I am delighted to announce Government funding for today. I’m excited to see these projects come to fruition.'

Harnessing the best of the West image

Harnessing the best of the West

Ann McGauran reports on the launch of Metro Dynamics’ report making the case for the creation of the UK’s next wealth generator – the Great Western Powerhouse
Highways jobs

Service Manager – Network Management

Somerset County Council
£46,122 per annum
A number of exciting permanent opportunities have arisen to drive forward further improvements to our traffic related services. Somerset
Recuriter: Somerset County Council

Principal Traffic Control Engineer

Somerset County Council
£33,799 to £37,849 per annum
A number of exciting permanent opportunities have arisen to drive forward further improvements to our traffic related services. Somerset
Recuriter: Somerset County Council

Assistant Engineer

Bedford Borough Council
£31,371 - £32,878 per annum
Bedford is growing at a fast pace and we are investing heavily in our highways infrastructure. Bedford, Bedfordshire
Recuriter: Bedford Borough Council

Senior Clerk of Works

Bedford Borough Council
£27,905 - £30,507 + market rate supplement £2,630 per annum
Bedford is growing at a fast pace and we are investing heavily in our highways infrastructure. Bedford, Bedfordshire
Recuriter: Bedford Borough Council

Senior Technician

Bedford Borough Council
£27,905 - £30,507 per annum
Bedford is growing at a fast pace and we are investing heavily in our highways infrastructure. Bedford, Bedfordshire
Recuriter: Bedford Borough Council

Local Government News

Latest issue - Local Goverrnemnt News

The June issue of Local Government News contains the full details of all the winning schemes in the 2019 Street Design Awards. From Children's Play to Pedestrian Environment, find out who has been recognised for their innovation and use of best practice.

This issue also explores how local government pension funds can hedge currency risk, how councils can best address the shortfall in school places, and an update on the number of authorities banning the use of Roundup over safety fears.

Register for your free magazine