Mark Whitehead 10 December 2018

Councils given over £1m for chatbots

Councils given over £1m for chatbots image

Local authorities will be given almost £1.3m of Government money to investigate how digital technology such as chatbots, artificial intelligence and one-stop shop websites can improve services.

Local government minister Rishi Sunak announced winning applicants receiving money from the first round of a £7.5m fund.

The 16 projects were awarded grants of up to £100,000 with 57 councils working in teams to shape new digital services and explore the potential of modern technology.

Projects include exploring how virtual assistants like Amazon’s Alexa can improve the lives of people in need of care, improving online tools for reporting social home repairs, and using data analytics and artificial intelligence to produce education plans for children with special needs.

Other areas of research include giving frontline social workers better access to information to make crucial decisions and improving software used by council planning departments.

Mr Sunak said: 'Ultimately our aim is to make services better for users but it is likely to reduce costs for councils too.

'This could be by improving the experience of someone in care, streamlining the admin that comes with the stress of moving home, or offering a simpler way to license taxis.

'And these are just some of the successful ideas which I am delighted to announce Government funding for today. I’m excited to see these projects come to fruition.'

Hydrogen for transport image

Hydrogen for transport

Mark Griffin explains why Aberdeen City Council has introduced a fleet of hydrogen fuelled buses to help reduce emissions.
SIGN UP
For your free daily news bulletin
Highways jobs

Senior Practitioner - Children in Care

Essex County Council
Negotiable
In Essex County Council we are "Serious about Social Work". Having recently won the Best Social Work Employer of the Year Award 2018 and been awarded England, Essex, Colchester
Recuriter: Essex County Council

Youth Offending Service Practitioner

Essex County Council
£30001.0 - £41000.0 per month
Essex County Council (ECC) is one of the largest and most dynamic local authorities in the UK, serving a population of 2 million residents, and has a England, Essex, Chelmsford
Recuriter: Essex County Council

NCS Youth Work Team Leader|226446|ECC

Essex County Council
£19389.0 - £22558.0 per hour
Essex County Council (ECC) is one of the largest and most dynamic local authorities in the UK, serving a population of 2 million residents, and has a England, Essex, Chelmsford
Recuriter: Essex County Council

NCS Youth Work Assistant Team Leader|226445|ECC

Essex County Council
Negotiable
Essex County Council (ECC) is one of the largest and most dynamic local authorities in the UK, serving a population of 2 million residents, and has a England, Essex, Chelmsford
Recuriter: Essex County Council

Youth and Community Manager

Dunstable Town Council
£32,878 rising to £34,788 (pay award pending)
As Youth and Community Manager you will lead in the development and delivery of a range of services targeting young people Dunstable, Bedfordshire
Recuriter: Dunstable Town Council

Public Property

Latest issue - Public Property News

This issue of Public Property examines how public sector organisations can unlock the hidden value in their land, and why a new approach to construction could help boost the outcomes of the Government’s One Public Estate programme.

The December issue also considers why learnings from ancient cities could provide the key to promoting wellbeing in the modern built environment. It also contains a case study on how the London Borough of Westminster has provided high quality care for the elderly alongside a block of luxury apartments.

Register for your free digital issue