Laura Sharman 13 August 2020

Council to review its Blue Badge process after investigation

Council to review its Blue Badge process after investigation image

A London council has agreed to review the way it assesses applications for disabled parking permits following an investigation by the ombudsman.

The Local Government and Social Care Ombudsman found 'numerous failings' in the way the London Borough of Barking and Dagenham was running its Blue Badge scheme.

It found the council rejected an application from a man with a hearing impairment purely because he did not automatically qualify. It refused to review its decision and failed to offer him a right of appeal, the investigation discovered.

Michael King, Local Government and Social Care Ombudsman, said:? 'The problems highlighted in my investigation suggest there may be other people in the borough similarly affected, so I have asked the council to invite anyone it has rejected over the past six months to submit their applications for reassessment. ?

'I am pleased the council has readily accepted my other recommendations to improve its Blue Badge process, and hope this means other people will not be left uncertain about their application in future.'

A statement from the council said: 'The council is undertaking a review as specified within the LGO Report. This review will encompass the mobility service as a whole and will specifically review service process and how applications are assessed to ensure full compliance.

'The council is not required to keep copies of rejected applications although this can be considered good practice. As such, we are now going to keep all applications successful or otherwise for a period of one year to enable reviews to take place.'

Safely into school image

Safely into school

How many plans can be made when it comes to transport to education settings? Liz Davidson reports.
SIGN UP
For your free daily news bulletin
Highways jobs

SEND Operations Assistant

Essex County Council
Up to £12.02 per hour
The SEND Operations Assistant provides administration and support to the statutory SEND processes such as the Annual Review Process, in particular at phase transfer, as well as providing a triage service for all contacts received by the SEND Operations Te England, Essex, Harlow
Recuriter: Essex County Council

Relief Resource Centre Worker - Nidderdale Children's Resource Centre - Award Winning Team

North Yorkshire County Council
£20,493
The role of Relief Resource Centre Worker is invaluable, rewarding, complex and challenging; you will play an... Harrogate, North Yorkshire
Recuriter: North Yorkshire County Council

Specialist Teacher

Birmingham City Council
Main/ Upper Pay Scale + up to full SEN Allowance
This exciting opportunity will be to join a well-established team supporting children and young people with communication and... Birmingham, West Midlands
Recuriter: Birmingham City Council

People Analytics / Workforce Planning Lead

Essex County Council
Negotiable
Job Purpose This role will be responsible for carrying out data extraction, manipulation, research, analysis, and interpretation of data to provide me England, Essex, Chelmsford
Recuriter: Essex County Council

Building Surveyor

Royal Borough of Greenwich
£39774 - £42684 per annum + Essential Car Allowance
Hi All, I'm currently recruiting for this position. Please click on the job title below to view the Job Description and apply to it! England, London, Woolwich
Recuriter: Royal Borough of Greenwich

Public Property

Latest issue - Public Property News

This issue of Public Property examines how how flexible workspaces can lead the way in regeneration for local authorities, Why local authority intervention is key to successful urban regeneration schemes and if the Government’s challenge of embracing beauty is an opportunity for communities.

The March issue also takes a closer look at Blackburn with Darwen Council's first digital health hub to help people gain control over health and care services.

Register for your free digital issue