Laura Sharman 07 November 2019

Council secures ‘unusual’ legal order against home improvement firms

Gateshead Council has utilised a little-used piece of legislation to take enforcement action against two home improvement agencies.

The council has secured an Enforcement Order against Adam Crake, director of ASC Home Improvements Ltd and Aspire UK Home Improvements Ltd, after receiving hundreds of complaints from the public.

Customers reported receiving poor standards of workmanship, work left incomplete and being pressurised into entering a contract.

As a result, the council applied to the UK's Competition and Markets Authority (CMA) for permission to apply for an urgent Court Order against Adam Crake and Sarah Callaghan, previous director of ASC Home Improvements.

The Order prevents the defendants from breaching various pieces of legislation such as unfair trading practices, making false statements to consumers or failing to perform services with reasonable care and skill. If the Order is breached, the defendants will be in contempt of court.

Anneliese Hutchinson, the council’s service director for development, transport and public protection. ‘We have been almost overwhelmed with complaints about these two companies and it was clear that we needed to act as quickly to halt their unlawful practices.

‘We therefore took the unusual step of making the application without informing the defendants in a bid to speed up the process.’

Skate parks are not the only fruit image

Skate parks are not the only fruit

On Go Skateboarding Day, Susannah Walker asks councils and their leisure and park departments to think differently about what facilities they provide for teenagers.
SIGN UP
For your free daily news bulletin
Highways jobs

Social Worker - Adult Social Care (CLDT)

Bolton Council
£31,895
This is a permanent Social Work role in Adult Social Care. Bolton, Greater Manchester
Recuriter: Bolton Council

Principal Programme Officer

Bolton Council
£35,336
Do you enjoy variety and change? Can you keep your eye on the detail whilst also thinking strategically? Bolton, Greater Manchester
Recuriter: Bolton Council

IDT Junior Developer

Telford & Wrekin Council
£28,226 - £30,095
Telford & Wrekin Council are seeking an enthusiastic and highly motivated Junior Developer. Telford, Shropshire
Recuriter: Telford & Wrekin Council

Activities Leader (Outdoor Adventurous Activities)

Leicestershire County Council
£20,856
Lead activities and ensure that delivery of programmes are of a high standard. Leicester, Leicestershire
Recuriter: Leicestershire County Council

Transition Support Worker (Complex Needs)

Leicestershire County Council
£19,701
This is an exciting opportunity for to work with an experienced team delivering high quality learning opportunities and care. Leicester, Leicestershire
Recuriter: Leicestershire County Council

Partner Content

Circular highways is a necessity not an aspiration – and it’s within our grasp

Shell is helping power the journey towards a circular paving industry with Shell Bitumen LT R, a new product for roads that uses plastics destined for landfill as part of the additives to make the bitumen.

Support from Effective Energy Group for Local Authorities to Deliver £430m Sustainable Warmth Funded Energy Efficiency Projects

Effective Energy Group is now offering its support to the 40 Local Authorities who have received a share of the £430m to deliver their projects on the ground by surveying properties and installing measures.

Pay.UK – the next step in Bacs’ evolution

Dougie Belmore explains how one of the main interfaces between you and Bacs is about to change.