Martin Ford 17 August 2022

Council landlords named and shamed

Council landlords named and shamed image
Image: richardjohnson/Shutterstock.com.

Seven councils including four London boroughs have been named and shamed for failings in their housing services.

They are among those to have received a ‘severe maladministration’ finding from the Housing Ombudsman.

The Department for Levelling Up, Housing and Communities has published the names of 18 landlords that have between them received 20 severe maladministration findings since September 2021.

Tendring DC, Great Yarmouth BC, Birmingham City Council and Hackney, Lambeth, Haringey and Ealing LBCs are some of the most serious cases dealt with by the housing watchdog, involving problems over an extended period with missed opportunities to resolve them.

Birmingham City Council was subjected to a wider investigation into its housing service following the finding against it last month.

It said it had ‘learned several lessons’ and is ‘working with its repairs contractor to develop improvements’.

The Ombudsman is also compiling a ‘special report’ on Lambeth LBC’s complaints handling, with the borough now carrying out additional training and hiring new contractors.

Responding to the finding against it, Hackney LBC said the cyber attack on the authority hindered its response, but a new ‘repairs charter’ was being developed.

Tendring DC apologised following the complaint against it in March and is reviewing its repairs process.

The now-defunct arm's length management organisation Homes for Haringey received a severe maladministration finding in February. 

Great Yarmouth BC said it was working to put things right following the finding against it in January.

Ealing LBC has also said new measures are in place to ensure its failings are not repeated.

SIGN UP
For your free daily news bulletin
Highways jobs

Armed Forces Commissioner

Ministry of Defence
£170,000 per annum
This is a unique opportunity to serve as the independent champion for Service personnel London (Greater)
Recuriter: Ministry of Defence

Executive Director Finance, Governance and Assets (s151)

East Surrey
£153,592 - £168,952
Local government in Surrey is being reshaped for the first time in more than 50 years. East Surrey
Recuriter: East Surrey

Transport Planning Officer Policy

Brighton & Hove City Council
£35,570 - £40,444
We are seeking candidates with experience of working in transport and an interest in developing policies and transport schemes... Hove Town Hall, Norton Road, Hove, BN3 3BQ
Recuriter: Brighton & Hove City Council

Social Work Consultant

Durham County Council
Grade 13 £48,738 - £53,051
Are you passionate about working with children and families?   This could be the post for you!   WHAT IS INVOLVED?  As Social Work Consultant you will Newton Aycliffe
Recuriter: Durham County Council

Missing Children Coordinator

Durham County Council
Grade 7 £31,015 - £34,811
Are you passionate about improving outcomes for vulnerable children and young people? Do you have experience working with children who go missing, exp Durham
Recuriter: Durham County Council
Linkedin Banner