Martin Ford 17 August 2022

Council landlords named and shamed

Council landlords named and shamed image
Image: richardjohnson/Shutterstock.com.

Seven councils including four London boroughs have been named and shamed for failings in their housing services.

They are among those to have received a ‘severe maladministration’ finding from the Housing Ombudsman.

The Department for Levelling Up, Housing and Communities has published the names of 18 landlords that have between them received 20 severe maladministration findings since September 2021.

Tendring DC, Great Yarmouth BC, Birmingham City Council and Hackney, Lambeth, Haringey and Ealing LBCs are some of the most serious cases dealt with by the housing watchdog, involving problems over an extended period with missed opportunities to resolve them.

Birmingham City Council was subjected to a wider investigation into its housing service following the finding against it last month.

It said it had ‘learned several lessons’ and is ‘working with its repairs contractor to develop improvements’.

The Ombudsman is also compiling a ‘special report’ on Lambeth LBC’s complaints handling, with the borough now carrying out additional training and hiring new contractors.

Responding to the finding against it, Hackney LBC said the cyber attack on the authority hindered its response, but a new ‘repairs charter’ was being developed.

Tendring DC apologised following the complaint against it in March and is reviewing its repairs process.

The now-defunct arm's length management organisation Homes for Haringey received a severe maladministration finding in February. 

Great Yarmouth BC said it was working to put things right following the finding against it in January.

Ealing LBC has also said new measures are in place to ensure its failings are not repeated.

SIGN UP
For your free daily news bulletin
Highways jobs

Programme Manager - Castle Point Borough Council

Essex County Council
Up to £550.0000 per day
Programme Manager - Castle Point Borough Council Castle Point, Essex Full-Time, Temporary 2 month contract £550 per day Umbrella, Outside IR35 Project England, Essex, Thundersley
Recuriter: Essex County Council

Finance Assistant - Debt Collection - 12-month FTC

Essex County Council
Up to £25959 per annum + + 26 Days Leave & Local Gov Pension
Finance Assistant - Debt Collection - 12-month Maternity Cover Fixed Term ContractFixed Term, Full Time£25,081 per annumLocation
Recuriter: Essex County Council

Shared Planning Lawyer

Broxbourne Borough Council
Up to £68,506 pa
Are you a focused, enthusiastic team player who enjoys a varied and interesting caseload Cheshunt, Waltham Cross
Recuriter: Broxbourne Borough Council

Strategic Director of Adult Social Care and Health

Tameside Metropolitan Borough Council
circa £130,000 p.a.
Are you someone who leads with heart, thinks with vision, and delivers with impact? Tameside, Greater Manchester
Recuriter: Tameside Metropolitan Borough Council

Assistant Director of All Age Commissioning

Tameside Metropolitan Borough Council
£107,521 p.a.
Are you someone who leads with heart, thinks with vision, and delivers with impact? Tameside, Greater Manchester
Recuriter: Tameside Metropolitan Borough Council
Linkedin Banner