Martin Ford 17 August 2022

Council landlords named and shamed

Council landlords named and shamed image
Image: richardjohnson/Shutterstock.com.

Seven councils including four London boroughs have been named and shamed for failings in their housing services.

They are among those to have received a ‘severe maladministration’ finding from the Housing Ombudsman.

The Department for Levelling Up, Housing and Communities has published the names of 18 landlords that have between them received 20 severe maladministration findings since September 2021.

Tendring DC, Great Yarmouth BC, Birmingham City Council and Hackney, Lambeth, Haringey and Ealing LBCs are some of the most serious cases dealt with by the housing watchdog, involving problems over an extended period with missed opportunities to resolve them.

Birmingham City Council was subjected to a wider investigation into its housing service following the finding against it last month.

It said it had ‘learned several lessons’ and is ‘working with its repairs contractor to develop improvements’.

The Ombudsman is also compiling a ‘special report’ on Lambeth LBC’s complaints handling, with the borough now carrying out additional training and hiring new contractors.

Responding to the finding against it, Hackney LBC said the cyber attack on the authority hindered its response, but a new ‘repairs charter’ was being developed.

Tendring DC apologised following the complaint against it in March and is reviewing its repairs process.

The now-defunct arm's length management organisation Homes for Haringey received a severe maladministration finding in February. 

Great Yarmouth BC said it was working to put things right following the finding against it in January.

Ealing LBC has also said new measures are in place to ensure its failings are not repeated.

SIGN UP
For your free daily news bulletin
Highways jobs

Voice and Participation Practitioner x2

Wakefield Council
£32,061.00 - £34,434.00, Grade 7, 37 hours, Permanent
An exciting opportunity has become available to make a difference by empowering young voices. Wakefield, West Yorkshire
Recuriter: Wakefield Council

High Needs Funding Officer - Post 16

Essex County Council
£26485.00 - £31158.00 per annum + pension
High Needs Funding Officer - Post 16Fixed Term, Full Time£26,485 to £31,158 per annumLocation
Recuriter: Essex County Council

Enhanced Senior Social Worker

Wakefield Council
Grade 10 - Grade 11, 37 hours, Permanent
We are seeking Social Workers to join our superb Locality Services. Wakefield, West Yorkshire
Recuriter: Wakefield Council

Streetworks Inspectors

Oxfordshire County Council
34434 - 37280
About Us Working within the Network Management Team, whose function it is to ensure that all Street working activity is appropriately managed within the boundaries of legislation and the County Council’s Permit Scheme and Lane Rental Scheme About the R Kidlington
Recuriter: Oxfordshire County Council

Maintenance Engineer

Wakefield Council
£28,598.00 - £31,537.00, Grade 6, 37 hours, Permanent
An exciting opportunity has arisen for a Maintenance Engineer to join Wakefield Equipment and Wheelchair Service. Wakefield, West Yorkshire
Recuriter: Wakefield Council
Linkedin Banner