Martin Ford 17 August 2022

Council landlords named and shamed

Council landlords named and shamed image
Image: richardjohnson/Shutterstock.com.

Seven councils including four London boroughs have been named and shamed for failings in their housing services.

They are among those to have received a ‘severe maladministration’ finding from the Housing Ombudsman.

The Department for Levelling Up, Housing and Communities has published the names of 18 landlords that have between them received 20 severe maladministration findings since September 2021.

Tendring DC, Great Yarmouth BC, Birmingham City Council and Hackney, Lambeth, Haringey and Ealing LBCs are some of the most serious cases dealt with by the housing watchdog, involving problems over an extended period with missed opportunities to resolve them.

Birmingham City Council was subjected to a wider investigation into its housing service following the finding against it last month.

It said it had ‘learned several lessons’ and is ‘working with its repairs contractor to develop improvements’.

The Ombudsman is also compiling a ‘special report’ on Lambeth LBC’s complaints handling, with the borough now carrying out additional training and hiring new contractors.

Responding to the finding against it, Hackney LBC said the cyber attack on the authority hindered its response, but a new ‘repairs charter’ was being developed.

Tendring DC apologised following the complaint against it in March and is reviewing its repairs process.

The now-defunct arm's length management organisation Homes for Haringey received a severe maladministration finding in February. 

Great Yarmouth BC said it was working to put things right following the finding against it in January.

Ealing LBC has also said new measures are in place to ensure its failings are not repeated.

SIGN UP
For your free daily news bulletin
Highways jobs

Head of Democratic Services, Elections & Monitoring Officer

Harborough District Council
Grade 12 £67,236 – £71,223 plus £3000pa Statutory Officer Allowance
We are looking for an accomplished and proactive leader for our vacant post of Head of Democratic Services & Elections Market Harborough, Leicestershire
Recuriter: Harborough District Council

Social Worker - Family Support and Safeguarding - Bicester Banbury

Oxfordshire County Council
£37035 - £47754
You will manage a caseload tailored to your experience, ensuring that children’s and their families’ voices are heard, and their needs are met. You will work with families using the FSP Workbook modules, and a strengths-based approach, ensuring the As Bicester
Recuriter: Oxfordshire County Council

Executive Director of Resources & Governance (S151 Officer)

Basildon Borough Council
Up to £146,245
Together, we lead. Together, we deliver. Together, we transform. Basildon, Essex
Recuriter: Basildon Borough Council

Executive Director of Homes, Communities & Environment

Basildon Borough Council
Up to £146,245
Together, we lead. Together, we deliver. Together, we transform. Basildon, Essex
Recuriter: Basildon Borough Council

Executive Director of Strategy, People & Transformation

Basildon Borough Council
Up to £146,245
Together, we lead. Together, we deliver. Together, we transform. Basildon, Essex
Recuriter: Basildon Borough Council
Linkedin Banner