Martin Ford 17 August 2022

Council landlords named and shamed

Council landlords named and shamed image
Image: richardjohnson/Shutterstock.com.

Seven councils including four London boroughs have been named and shamed for failings in their housing services.

They are among those to have received a ‘severe maladministration’ finding from the Housing Ombudsman.

The Department for Levelling Up, Housing and Communities has published the names of 18 landlords that have between them received 20 severe maladministration findings since September 2021.

Tendring DC, Great Yarmouth BC, Birmingham City Council and Hackney, Lambeth, Haringey and Ealing LBCs are some of the most serious cases dealt with by the housing watchdog, involving problems over an extended period with missed opportunities to resolve them.

Birmingham City Council was subjected to a wider investigation into its housing service following the finding against it last month.

It said it had ‘learned several lessons’ and is ‘working with its repairs contractor to develop improvements’.

The Ombudsman is also compiling a ‘special report’ on Lambeth LBC’s complaints handling, with the borough now carrying out additional training and hiring new contractors.

Responding to the finding against it, Hackney LBC said the cyber attack on the authority hindered its response, but a new ‘repairs charter’ was being developed.

Tendring DC apologised following the complaint against it in March and is reviewing its repairs process.

The now-defunct arm's length management organisation Homes for Haringey received a severe maladministration finding in February. 

Great Yarmouth BC said it was working to put things right following the finding against it in January.

Ealing LBC has also said new measures are in place to ensure its failings are not repeated.

SIGN UP
For your free daily news bulletin
Highways jobs

Homelessness Personal Advisor - Leaving & After Care Team

Essex County Council
£33049.0000 - £37698.0000 per annum
Homelessness Personal Advisor - Leaving & After Care TeamFixed Term, Full Time£33,049 to £37,698 per annumLocation
Recuriter: Essex County Council

Social Worker - Adoption Mid Essex

Essex County Council
£36124.0000 - £51834.0000 per annum
Social Worker - Adoption Mid EssexPermanent, Full Time£36,124.00 to £51,834.00 Per Annum Location
Recuriter: Essex County Council

Health and Social Care Trainer - North Essex

Essex County Council
£29468 - £34668 per annum
Health and Social Care Trainer - North EssexPermanent, Part Time£29,468 to £34,668 per annum (full time equivalent) Location
Recuriter: Essex County Council

Senior Practitioner Children, Young People with Disabilities

Essex County Council
£48205.0000 - £57988.0000 per annum
Senior Practitioner - Children and Young People with Disabilities Mid EssexSecondment, Full Time£48,205 to £57,988 Per Annum Location
Recuriter: Essex County Council

Service & Case Support Officer (CDC)

City Of Doncaster Council
£26,403 - £27,255 pro rata
An exciting and unique opportunity has arisen for a permanent part-time member of staff to join the Service & Case Support Team. Doncaster, South Yorkshire
Recuriter: City Of Doncaster Council
Linkedin Banner