Martin Ford 17 August 2022

Council landlords named and shamed

Council landlords named and shamed image
Image: richardjohnson/Shutterstock.com.

Seven councils including four London boroughs have been named and shamed for failings in their housing services.

They are among those to have received a ‘severe maladministration’ finding from the Housing Ombudsman.

The Department for Levelling Up, Housing and Communities has published the names of 18 landlords that have between them received 20 severe maladministration findings since September 2021.

Tendring DC, Great Yarmouth BC, Birmingham City Council and Hackney, Lambeth, Haringey and Ealing LBCs are some of the most serious cases dealt with by the housing watchdog, involving problems over an extended period with missed opportunities to resolve them.

Birmingham City Council was subjected to a wider investigation into its housing service following the finding against it last month.

It said it had ‘learned several lessons’ and is ‘working with its repairs contractor to develop improvements’.

The Ombudsman is also compiling a ‘special report’ on Lambeth LBC’s complaints handling, with the borough now carrying out additional training and hiring new contractors.

Responding to the finding against it, Hackney LBC said the cyber attack on the authority hindered its response, but a new ‘repairs charter’ was being developed.

Tendring DC apologised following the complaint against it in March and is reviewing its repairs process.

The now-defunct arm's length management organisation Homes for Haringey received a severe maladministration finding in February. 

Great Yarmouth BC said it was working to put things right following the finding against it in January.

Ealing LBC has also said new measures are in place to ensure its failings are not repeated.

SIGN UP
For your free daily news bulletin
Highways jobs

Residential Support Worker - Development Programme

Durham County Council
£26,403 - £28,598
Residential Support Workers – Temporary 12 Month development opportunity Salary
Recuriter: Durham County Council

Service Improvement Support Officer

Durham County Council
Grade 10 £38,220 - £41,771
Applications are invited for a Service Improvement Support Officer within the Adult and Health Services Development and Learning Team. The position is Spennymoor
Recuriter: Durham County Council

Residential Worker

Durham County Council
Grade 7 £30,024 - £33,699 p.a.
Residential Workers – Pioneering New Project Supporting Young People’s Transition to Independence County Durham Area Salary
Recuriter: Durham County Council

Specialist Support Interpreter

Durham County Council
Grade 6 - £28,142- £31,022 hourly rate on a pro-rata basis
The ESOL department is a busy area of DurhamLearn (part of Durham County Council’s Education and Skills department) delivering a range of educational Durham
Recuriter: Durham County Council

Accountant

The Royal Borough of Windsor & Maidenhead
£37,526 - £41,613 per annum (Up to £48,446 for exceptional candidates.)
We have an exciting opportunity for Accountant to join us! Maidenhead, Berkshire
Recuriter: The Royal Borough of Windsor & Maidenhead
Linkedin Banner