Martin Ford 17 August 2022

Council landlords named and shamed

Council landlords named and shamed image
Image: richardjohnson/Shutterstock.com.

Seven councils including four London boroughs have been named and shamed for failings in their housing services.

They are among those to have received a ‘severe maladministration’ finding from the Housing Ombudsman.

The Department for Levelling Up, Housing and Communities has published the names of 18 landlords that have between them received 20 severe maladministration findings since September 2021.

Tendring DC, Great Yarmouth BC, Birmingham City Council and Hackney, Lambeth, Haringey and Ealing LBCs are some of the most serious cases dealt with by the housing watchdog, involving problems over an extended period with missed opportunities to resolve them.

Birmingham City Council was subjected to a wider investigation into its housing service following the finding against it last month.

It said it had ‘learned several lessons’ and is ‘working with its repairs contractor to develop improvements’.

The Ombudsman is also compiling a ‘special report’ on Lambeth LBC’s complaints handling, with the borough now carrying out additional training and hiring new contractors.

Responding to the finding against it, Hackney LBC said the cyber attack on the authority hindered its response, but a new ‘repairs charter’ was being developed.

Tendring DC apologised following the complaint against it in March and is reviewing its repairs process.

The now-defunct arm's length management organisation Homes for Haringey received a severe maladministration finding in February. 

Great Yarmouth BC said it was working to put things right following the finding against it in January.

Ealing LBC has also said new measures are in place to ensure its failings are not repeated.

Skills Pipelines: What local government needs to know image

Skills Pipelines: What local government needs to know

Councils and mayors are to be handed a central role in developing skills pipelines for local industries, as the Government unveils what it calls a ‘fundamental change’ to the education system aimed at tackling youth unemployment. Here's what council leaders and officers need to know.
SIGN UP
For your free daily news bulletin
Highways jobs

Service Manager - Care Leavers

Cheshire East Council
£54,994 per annum - £62,777 per annum
We're looking for an experienced and passionate Service Manager to join Cheshire East Council. Location TBC
Recuriter: Cheshire East Council

SEND Plan Writer

Cheshire East Council
£31,537 - £34,434
We're looking for a dedicated SEND Plan Writer to join Cheshire East. Macclesfield, Cheshire
Recuriter: Cheshire East Council

Independent Reviewing Officer

Cheshire East Council
£42,072 - £54,994
Make a difference for children in care Macclesfield, Cheshire
Recuriter: Cheshire East Council

Occupational Therapy Lead

Gloucestershire County Council
£48,226 - £51,356 per annum
Are you passionate about supporting adults to live independently and achieve what matters most to them? Gloucestershire
Recuriter: Gloucestershire County Council

Adult Education Director

City Of Doncaster Council
DR1 £45,564 to DR8 £52,209
We are seeking an experienced and inspirational Further Education leader Doncaster, South Yorkshire
Recuriter: City Of Doncaster Council
Linkedin Banner