William Eichler 19 November 2015

Woman charged £6,500 for one hour of parking

An accountant was charged over £6,000 for one hour of parking while she paid a visit to her financial advisor.

Ruth Ritchie, 60, used a mobile phone app called PayByPhone to pay for her parking in Granville Street car park, Swindon.

She believed she was paying £1.20 but, it turns out, she paid £6,500 for 4,000 hours of parking.

Speaking to the Daily Mail, Ms Ritchie highlighted the irony of the situation: 'I was going to see a mortgage broker as I'm buying a property. I would need a mortgage to pay for that parking.'

Insisting to the Daily Mail that she didn't type in the wrong information, Ms Ritchie blamed the payment system and asked: 'How can someone even pay for 4000 hours of parking upfront?'

In a statement the council said: 'Unfortunately, the customer made an error in keying in her details and asked for over 4,000 hours of parking instead of 1 hour. The system always asks drivers if they want to authorise any payment before money is taken, and approval was given.'

'This does happen from time to time, although seldom for such large amounts', they added.

The company that deals with the parking fees told the council that the money has been refunded

SIGN UP
For your free daily news bulletin
Highways jobs

Director of Digital, Data and Technology

Tower Hamlets London Borough Council
£139,000 per annum
Shape the future of a digitally enabled borough Tower Hamlets, London (Greater)
Recuriter: Tower Hamlets London Borough Council

Director of Adult Social Care Commissioning

Tower Hamlets London Borough Council
£130,000 per annum
Transforming outcomes through integrated commissioning Tower Hamlets, London (Greater)
Recuriter: Tower Hamlets London Borough Council

Director of Adult Social Care

Tower Hamlets London Borough Council
£145,000 per annum
Leading innovative, strengths-based social care that enables residents to live fulfilling and independent lives Tower Hamlets, London (Greater)
Recuriter: Tower Hamlets London Borough Council

Director of People & Organisational Development

Sussex & Brighton Strategic Authority
Up to £120,000 per annum
Design the people foundations of a new organisation before they become someone else’s legacy. Hybrid, working across Sussex. Relocation support available
Recuriter: Sussex & Brighton Strategic Authority

Director of Law, Governance & Compliance (Monitoring Officer)

Sussex & Brighton Strategic Authority
c£120,000
Design how a new strategic authority governs itself, then lead it into its first mayoral term. Hybrid, working across Sussex. Relocation support available
Recuriter: Sussex & Brighton Strategic Authority
Linkedin Banner