Ellie Ames 30 August 2023

Tech firm urges Government to overhaul welfare systems

Tech firm urges Government to overhaul welfare systems  image
Image: Panchenko Vladimir / Shutterstock.com.

We Are Digital (WAD) has called on the Government and big businesses to tear up ‘fragmented, outdated and siloed’ welfare models and implement an approach that could save councils millions.

The welfare technology business, which connects people to local services, has created an ‘Impact Council’, with leaders from health services, internet providers, housing associations and local and central government, to design a new system.

It said it aimed to improve the experience of people seeking services like debt advice, housing assistance, or online skills training.

According to WAD, these people must often make dozens of calls and attend several appointments to get the right help, so the tech company seeks to put people in touch with a single contact so they can get help directly.

WAD said the approach could save councils and providers millions of pounds.

WAD’s CEO Matthew Adam said: ‘This is not something that everyone wants to hear, but the system designed to help people in need is itself in need of critical help, and that means modernisation and disruption.

‘The lack of a joined-up service means that not only are people losing out, but this outdated and siloed system is costing millions of pounds more than it should. The system is fragmented, but it can be saved if everyone is committed to it.’

SIGN UP
For your free daily news bulletin
Highways jobs

Senior Project Manager (Regeneration)

West Yorkshire Combined Authority
£49,359 to £56,057 per annum (pay award pending) – Grade 9
With ambitious goals ahead, we need dedicated individuals who are ready to make a real impact as part of our expanding Housing team Leeds / Hybrid
Recuriter: West Yorkshire Combined Authority

Information Governance Officer

Essex County Council
£28349.00 - £33351.00 per annum + pension
Information Governance OfficerPermanent, Full Time£28,349 to £33,351 per annumLocation
Recuriter: Essex County Council

Information Governance Officer

Essex County Council
£28349.00 - £33351.00 per annum + pension
Information Governance OfficerFixed Term, Full Time£28,349 to £33,351 per annumLocation
Recuriter: Essex County Council

HR Advisor - Pay & Policy (Career Grade)

Wakefield Council
Grade 9 - Grade 10, Career Grade, 24 hours, Permanent
Are you ready to make a difference and shape policies that foster a high performing and inclusive workplace? Wakefield, West Yorkshire
Recuriter: Wakefield Council

Leisure Support Assistant

Wakefield Council
£12,013.50 - £12,202.00, Grade 3, 18.5 hours, Permanent
Are You Ready to Make a Difference in Your Community? Wakefield, West Yorkshire
Recuriter: Wakefield Council
Linkedin Banner