Lee Peart 12 February 2025

Report ‘lays bare significant challenges’ caused by CQC inspection model

Report ‘lays bare significant challenges’ caused by CQC inspection model  image
Image: chayanuphol / Shutterstock.com.

A Care Provider Alliance report has revealed the ‘significant challenges’ services have faced since the adoption of the CQC’s Single Assessment Framework.

The report, which was commissioned by the CQC, features contributions from over 1,200 providers and includes 11 key recommendations aimed at improving the CQC’s regulatory approach and rebuilding trust.

James Bullion, chief inspector of adult social care and integrated Care, said: ‘This report gives us a practical agenda for change which we will incorporate into our urgent improvement work underway in CQC.’

Bullion acknowledged the ‘strength of feeling from providers about the need to improve their experience of inspection’ and the ‘distressing impact of approaches to regulation and assessment on their organisations and mental wellbeing’.

The 11 recommendations, which can be read in full here, include reducing inconsistencies in implementation, training inspectors to understand and respect care providers and introducing an independent body to mediate all complaints and challenge processes.

Professor Martin Green, chief executive of Care England, said: ‘The findings lay bare the significant challenges providers have faced with the Single Assessment Framework - ranging from confusion and inconsistency to a lack of meaningful engagement with the sector.

‘For too long, providers have felt unheard, navigating a system that is burdensome, unclear, and at times detrimental to staff morale and service improvement. Now, thanks to the collective efforts of Care England, our members, and the wider CPA, these concerns are impossible to ignore.’

Lee Peart is editor of Hemming Group’s Healthcare Management magazine.

The £37,000 SEND Problem image

The £37,000 SEND Problem

Natalie Kenneison, COO at Imosphere, argues that the real SEND funding crisis isn’t just about budgets - it’s about the systems behind the decisions.
SIGN UP
For your free daily news bulletin
Highways jobs

Head of Housing

North West Leicestershire District Council
£64,241 to £74,525 (plus car allowance)
We are currently seeking a new Head of Housing to lead a number of key service areas Leicestershire
Recuriter: North West Leicestershire District Council

Director of People

Bolton Cares
£80,287 – subject to skills and experience
Bolton Cares is on an exciting journey of transformation and growth and we’re looking for a dynamic, people-focused leader to help shape our future. Bolton, Greater Manchester
Recuriter: Bolton Cares

Director of Finance (Strategy) – deputy S151

Nottingham City Council
up to £125k
Nottingham is a bold, vibrant, and exciting Core City at the heart of the UK, alive with potential and ambition. Nottingham, Nottinghamshire
Recuriter: Nottingham City Council

Adult Learning Tutor Maths WMF2142e

Westmorland and Furness Council
£35,235.00 - £36,124.00 (pro rata)
We are looking for an inspirational tutor to deliver maths courses to our learners across Carlisle. Carlisle, Cumbria
Recuriter: Westmorland and Furness Council

Adult Learning Tutor ESOL English WMF2144e

Westmorland and Furness Council
£35,235 - £36,124 (pro rata)
We are looking for an enthusiastic and self-motivated individual with experience of teaching ESOL. Whitehaven, Cumbria
Recuriter: Westmorland and Furness Council
Linkedin Banner