Laura Sharman 08 May 2014

Public lack trust in outsourcing firms finds survey

Nearly 80% of the public think outsourcing company Serco should be banned from bidding on public service contracts, according to a new poll by campaign group We Own It.

The survey also showed the public have the least trust in outsourcing companies such as Atos and G4S compared with other organisations, with 64% distrusting them.

The campaign group has ordered sick bags to protest outside Serco’s AGM this morning, saying it should not be cleared for government work while under criminal investigation for defrauding the taxpayer.

Cat Hobbs, director of We Own It, said: ‘People are feeling more than a little sick of Serco - too big to fail, too sprawling to deliver but too profit-hungry to serve us properly. Politicians are colluding with corruption. We want to see them commit to giving public service users a real say, before our sick bags overflow.’

The group is calling for a Public Service Users Bill to allow people to have a greater say over outsourcing and privatisation.

A Serco spokesperson said: 'Following the issues last year, we are implementing a comprehensive corporate renewal programme delivering organisational change across our business.

'We are committed to the delivery of excellent services and believe the changes we are implementing will help to restore the confidence of our customers and the public, on which our company relies.'

SIGN UP
For your free daily news bulletin
Highways jobs

Assistant Chief Executive

Enfield London Borough Council
UP TO £190,000
We are seeking a strategic and forward-thinking leader who can bring together HR, Legal, Strategy, Digital and Communications Enfield (London Borough), London (Greater)
Recuriter: Enfield London Borough Council

Executive Director of Environment and Place

Enfield London Borough Council
UP TO £190,000
We are seeking a strategic and forward-thinking leader who can bring together HR, Legal, Strategy, Digital and Communications Enfield (London Borough), London (Greater)
Recuriter: Enfield London Borough Council

Director of Children’s Services

North Somerset Council
£136,250 to £155,439 per annum
You will lead across education, SEND, safeguarding and early help, while helping drive wider organisational transformation and financial resilience. Somerset
Recuriter: North Somerset Council

Financial Assessment Officer (Adult Social Care)

The Royal Borough of Kensington & Chelsea Council
Negotiable
Shape outcomes across two leading London councils as a Financial Assessment Officer, delivering vital support that makes a real difference to residents' lives. England, London
Recuriter: The Royal Borough of Kensington & Chelsea Council

No Wrong Door Team Manager – (Registered Children’s Home Manager)

North Yorkshire Council
£53,051 to £57,372 per annum
You will provide inspiring leadership, management and direction to staff, ensuring our culture, values and practice model Harrogate, North Yorkshire
Recuriter: North Yorkshire Council
Linkedin Banner