Laura Sharman 08 May 2014

Public lack trust in outsourcing firms finds survey

Nearly 80% of the public think outsourcing company Serco should be banned from bidding on public service contracts, according to a new poll by campaign group We Own It.

The survey also showed the public have the least trust in outsourcing companies such as Atos and G4S compared with other organisations, with 64% distrusting them.

The campaign group has ordered sick bags to protest outside Serco’s AGM this morning, saying it should not be cleared for government work while under criminal investigation for defrauding the taxpayer.

Cat Hobbs, director of We Own It, said: ‘People are feeling more than a little sick of Serco - too big to fail, too sprawling to deliver but too profit-hungry to serve us properly. Politicians are colluding with corruption. We want to see them commit to giving public service users a real say, before our sick bags overflow.’

The group is calling for a Public Service Users Bill to allow people to have a greater say over outsourcing and privatisation.

A Serco spokesperson said: 'Following the issues last year, we are implementing a comprehensive corporate renewal programme delivering organisational change across our business.

'We are committed to the delivery of excellent services and believe the changes we are implementing will help to restore the confidence of our customers and the public, on which our company relies.'

SIGN UP
For your free daily news bulletin
Highways jobs

Adults Social Worker - Early Help & Wellbeing

Essex County Council
£37185 - £50081 per annum + Flexible Working, Hybrid Working
Interviews will be held in person at County Hall, Chelmsford on 30th January 2026.About the TeamMental health social care is transforming into a new England, Essex, Chelmsford
Recuriter: Essex County Council

Clerk to School Governing Boards

London Borough of Richmond upon Thames and London Borough of Wandsworth
£38,976 – £47,229 per annum (subject to experi
The role

Recuriter: London Borough of Richmond upon Thames and London Borough of Wandsworth

Learning Engagement Support Officer

Durham County Council
Grade 6 £28,142 - £31,022
Durham County Council’s Culture, Sport and Tourism Service delivers outstanding cultural experiences across the council's culture venues and programme Durham
Recuriter: Durham County Council

Operational Supervisor

Durham County Council
£32,597 - £36,363 p.a. Grade 8
Adult Care Hawthorn House Operational Supervisor 37 hours Permanent post Grade 8 VACANCY NO
Recuriter: Durham County Council

Office Administrator

Durham County Council
£25,185 - £25,989 pro rata
Office administrator Grade 3, £25,185 – £25,989 pro rata Permanent, full time, term time only plus 2 weeks Required to start as soon as possible Howl Peterlee
Recuriter: Durham County Council
Linkedin Banner