Laura Sharman 08 May 2014

Public lack trust in outsourcing firms finds survey

Nearly 80% of the public think outsourcing company Serco should be banned from bidding on public service contracts, according to a new poll by campaign group We Own It.

The survey also showed the public have the least trust in outsourcing companies such as Atos and G4S compared with other organisations, with 64% distrusting them.

The campaign group has ordered sick bags to protest outside Serco’s AGM this morning, saying it should not be cleared for government work while under criminal investigation for defrauding the taxpayer.

Cat Hobbs, director of We Own It, said: ‘People are feeling more than a little sick of Serco - too big to fail, too sprawling to deliver but too profit-hungry to serve us properly. Politicians are colluding with corruption. We want to see them commit to giving public service users a real say, before our sick bags overflow.’

The group is calling for a Public Service Users Bill to allow people to have a greater say over outsourcing and privatisation.

A Serco spokesperson said: 'Following the issues last year, we are implementing a comprehensive corporate renewal programme delivering organisational change across our business.

'We are committed to the delivery of excellent services and believe the changes we are implementing will help to restore the confidence of our customers and the public, on which our company relies.'

SIGN UP
For your free daily news bulletin
Highways jobs

Minerals Monitoring and Compliance Officer

Durham County Council
Grade 9 £35,412 to £39,152 per annum
We are looking for an experienced individual who has the knowledge of service planning issues relating to development management and monitoring / comp Durham
Recuriter: Durham County Council

Care Support

Durham County Council
Grade 4 £25,583 - £26,824
We have a permanent post available within the Pathways Service - which provides day services Monday to Friday to adults with complex needs. We have 1 Peterlee
Recuriter: Durham County Council

Classroom Teacher

Durham County Council
£37,101 - £45, 352
Classroom Teacher (across KS1 and LKS2) Required to start 1st September 2026   The children, staff and governors of Sedgefield Primary are looking to Sedgefield
Recuriter: Durham County Council

Class Teacher- EYFS Lead

Durham County Council
£45, 352 - £51,048
The children, staff and governors of Sedgefield Primary are looking to appoint an enthusiastic and hard-working Reception Teacher to join our strong t Sedgefield
Recuriter: Durham County Council

Teaching Assistant

Durham County Council
£26,403 - £28,598
At Howletch Lane we are commited to providing a nurturing and inclusive environment where every child can thrive academically, socially and emotionall Peterlee
Recuriter: Durham County Council
Linkedin Banner