William Eichler 02 February 2018

Online council information for drivers with disabilities ‘poor’, Socitm finds

Council parking services do a ‘poor job’ when it comes to the provision of online information for drivers with disabilities, ICT body warns.

The latest report from Socitm’s Better Connected programme found fewer than half of the 210 district council websites tested made it easy to find information on how and where to apply for a disabled person's parking badge.

While district councils do not issue blue badges, the report says it is ‘odd’ these authorities refer to the need to have a badge without providing more information on how residents can acquire one.

Districts do manage applications for blue badge holders for on street ‘disabled’ parking bays to be designated outside their property.

However, Socitm said there was a ‘striking difference’ between councils that provide almost no information and those that provide a clear set of criteria, detail the application process, and provide an online form so that people may self-serve.

According to the ICT body’s findings, just 23% of sites provide an online application form and only 15% a form that is both responsive and interactive, and therefore fully accessible to people with disabilities.

The report concluded that the overall results were ‘disappointing’ with only 31% of sites providing a good or very good service.  

Skate parks are not the only fruit image

Skate parks are not the only fruit

On Go Skateboarding Day, Susannah Walker asks councils and their leisure and park departments to think differently about what facilities they provide for teenagers.
SIGN UP
For your free daily news bulletin
Highways jobs

Senior Business Change Officer

South Derbyshire District Council
£28,226 - £30,984
A fantastic opportunity to join an ambitious and transforming Council. Swadlincote, Derbyshire
Recuriter: South Derbyshire District Council

Head of Environment & Operations

Falkirk Council
£89,000
Can you bring experience, transformational leadership and commitment to our new Place Services? Falkirk (County)
Recuriter: Falkirk Council

Climate Change Project Officer

Uttlesford District Council
£32,798 - £35,336
A rare and exciting opportunity has arisen to play a key role in tackling the Climate Emergency. Saffron Walden, Essex
Recuriter: Uttlesford District Council

Climate Change Lead Project Officer

Uttlesford District Council
£40,578 - £43,570
A rare and exciting opportunity has arisen to lead on the Council’s response to the Climate Emergency. Saffron Walden, Essex
Recuriter: Uttlesford District Council

Senior Lawyer (Safeguarding Children)

Royal Borough of Greenwich
£46,638 - £49,674
Are you an experienced childcare Lawyer with local government experience and looking for variety and challenge? Greenwich, London (Greater)
Recuriter: Royal Borough of Greenwich

Partner Content

Circular highways is a necessity not an aspiration – and it’s within our grasp

Shell is helping power the journey towards a circular paving industry with Shell Bitumen LT R, a new product for roads that uses plastics destined for landfill as part of the additives to make the bitumen.

Support from Effective Energy Group for Local Authorities to Deliver £430m Sustainable Warmth Funded Energy Efficiency Projects

Effective Energy Group is now offering its support to the 40 Local Authorities who have received a share of the £430m to deliver their projects on the ground by surveying properties and installing measures.

Pay.UK – the next step in Bacs’ evolution

Dougie Belmore explains how one of the main interfaces between you and Bacs is about to change.