Laura Sharman 11 January 2017

New ombudsman pledges to help councils repeating same mistakes

Michael King has been appointed as the new Local Government Ombudsman, pledging to help councils learn from complaints about services.

Mr King, whose appointment has been endorsed by the Communities and Local Government Select Committee, replaces Dr Jane Martin who has been the Local Government Ombudsman since 2010.

Mr King said: ‘The ombudsman can give people a voice when all other options have been exhausted and can help restore trust in public services. But I believe that it is not enough to simply fix individual problems one by one.

‘I want to build on the excellent work that LGO does and help councils and care providers learn from any complaints we receive, by sharing information better. That way we can ensure that they avoid repeating the same mistakes and provide the best service possible.’

Mr King has worked at the organisation since 2004 in a variety of roles, and before that worked for 15 years in a range of consumer and public protection roles.

Visit The MJ to read Dr Jane Martin's reflections on the key concerns facing councils.

SIGN UP
For your free daily news bulletin
Highways jobs

Head of Housing

North West Leicestershire District Council
£64,241 to £74,525 (plus car allowance)
We are currently seeking a new Head of Housing to lead a number of key service areas Leicestershire
Recuriter: North West Leicestershire District Council

Director of People

Bolton Cares
£80,287 – subject to skills and experience
Bolton Cares is on an exciting journey of transformation and growth and we’re looking for a dynamic, people-focused leader to help shape our future. Bolton, Greater Manchester
Recuriter: Bolton Cares

Director of Finance (Strategy) – deputy S151

Nottingham City Council
up to £125k
Nottingham is a bold, vibrant, and exciting Core City at the heart of the UK, alive with potential and ambition. Nottingham, Nottinghamshire
Recuriter: Nottingham City Council

Adult Learning Tutor Maths WMF2142e

Westmorland and Furness Council
£35,235.00 - £36,124.00 (pro rata)
We are looking for an inspirational tutor to deliver maths courses to our learners across Carlisle. Carlisle, Cumbria
Recuriter: Westmorland and Furness Council

Adult Learning Tutor ESOL English WMF2144e

Westmorland and Furness Council
£35,235 - £36,124 (pro rata)
We are looking for an enthusiastic and self-motivated individual with experience of teaching ESOL. Whitehaven, Cumbria
Recuriter: Westmorland and Furness Council
Linkedin Banner