Mark Whitehead 05 April 2017

Millions of people report problems with bad broadband

Millions of people report problems with bad broadband image

Local government leaders have reaffirmed their commitment to making sure people have access to broadband internet technology.

A new report from Which? has revealed that 16 million people had problems with their home broadband in the last year.

Which? found that four in 10 (38%) of those who experienced internet connection issues have been completely stopped from carrying out one or more online activities? as a result.

One in five (19%) people said that connection problems have had a negative financial impact on them.

Responding to research, Cllr Gillian Brown, vice chair of the LGA’s people and places board, said access to fast and reliable digital connectivity was 'increasingly a necessity for households'.

She said: 'This research reinforces the LGA’s warning that advertised broadband speeds, which are only available to 10% of customers are misleading, and often don't reflect the experience of many users, particularly those in remote rural areas.

'Councils want to ensure everyone has good quality internet access. As part of our Up to Speed campaign, we have called for greater honesty and openness about the download and upload speeds customers are likely to receive depending on their location.

'Local government has invested more than £740m in the roll-out of Superfast Broadband to over four million premises across the country and is committed to exploring with the communications industry, regulators and government how best to ensure residents across the country can benefit from public investment in new technology wherever they live.'

SIGN UP
For your free daily news bulletin
Highways jobs

Casual Leisure Assistant (Lifeguard)

London Borough of Richmond upon Thames and London Borough of Wandsworth
£10.55 per hour, plus holiday relief pay allowance
Are you a friendly and confident communicator who enjoys meeting people and providing great service? London (Greater)
Recuriter: London Borough of Richmond upon Thames and London Borough of Wandsworth

Service Manager - A&I and CYPWD

Essex County Council
Negotiable
We're serious about social work at Essex County Council. It's demanding, it's complex, but it's also hugely fulfilling. Here you'll have time to be th England, Essex, Harlow
Recuriter: Essex County Council

Senior Family Hub Practitioner

The Royal Borough of Kensington & Chelsea Council
£30,300 - £40,900 per annum
We are looking for two vibrant and motivated Senior Family Hub Practitioners to work within the Early Help Service supporting the... Kensington and Chelsea, London (Greater)
Recuriter: The Royal Borough of Kensington & Chelsea Council

Tenancy Enforcement Assistant x3

Royal Borough of Greenwich
£22.377 - £23.607
We are looking for individuals who have an interest in the environment with good customer service skills, flexible approach to... Greenwich, London (Greater)
Recuriter: Royal Borough of Greenwich

Public Safety Officer

Brent Council
£35,724 - £41,706 p.a. inc.
We are looking for an experienced and competent officer to carry out inspections, surveys and investigations in Wembley National Stadium... Brent, London (Greater)
Recuriter: Brent Council

Public Property

Latest issue - Public Property News

This issue of Public Property examines how how flexible workspaces can lead the way in regeneration for local authorities, Why local authority intervention is key to successful urban regeneration schemes and if the Government’s challenge of embracing beauty is an opportunity for communities.

The March issue also takes a closer look at Blackburn with Darwen Council's first digital health hub to help people gain control over health and care services.

Register for your free digital issue