Birmingham City Council’s chief executive, Stephen Hughes, has earned an Institute of Customer Service (ICS) award.
More than 500 council staff are undertaking the ICS award, and the chief executive hopes others in the authority will now follow his example.
He said: ‘The improvement of customer satisfaction is of vital importance to the council.’
The new LocalGov and Multiverse report explores how workforce upskilling is driving smarter, more efficient, and inclusive local government transformation.
Milly's local government career began aged 16 working library shifts. Now she's helping pave the way for the next generation on the council graduate scheme.
Our town centre regeneration is moving from planning to delivery, and we're looking for someone who wants to help make regeneration happen.
Fareham, Hampshire
Maldon District Council is working in partnership with Essex Shared Services to support the recruitment of the role of a S106 and Monitoring Officer,
England, Essex, Maldon