Birmingham City Council’s chief executive, Stephen Hughes, has earned an Institute of Customer Service (ICS) award.
More than 500 council staff are undertaking the ICS award, and the chief executive hopes others in the authority will now follow his example.
He said: ‘The improvement of customer satisfaction is of vital importance to the council.’
The new LocalGov and Multiverse report explores how workforce upskilling is driving smarter, more efficient, and inclusive local government transformation.
In the first instalment of People & Practice, PPMA President Sandra Farquharson sets out five practical levers every manager can pull to help recruitment.
£36,040 p.a. (Made up of £24,027 salary plus £12,013 p.a Interim Operational Allowance)
Durham County Council have an exciting opportunity for the role of a permanent Painter working within Corporate Property and Land, Strategic Facilitie
Durham