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09 January 2008

Leading example

Birmingham City Council’s chief executive, Stephen Hughes, has earned an Institute of Customer Service (ICS) award.
More than 500 council staff are undertaking the ICS award, and the chief executive hopes others in the authority will now follow his example.
He said: ‘The improvement of customer satisfaction is of vital importance to the council.’

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Acrospire triumphs at the 2025 HEA Awards with Sustainable Project of the Year

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#Workforce #Wellbeing #Transport #Training #Trade unions #Strike action #Social Housing #social care #Skills #SEND #Scotland #Schools #Safety #Reorganisation #regulatory
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