Laura Sharman 14 April 2021

Housing Ombudsman launches damp and mould investigation

Housing Ombudsman launches damp and mould investigation image

The Housing Ombudsman has launched an investigation after a review of data revealed a high rate of maladministration on cases involving damp and mould.

The ombudsman is calling for evidence to support a thematic investigation which will look at damp and mould. It is aiming to make recommendations to landlords and share best practice.

A review of its case data found 55% of cases featured damp and mould over the past two years, with £68,000 of compensation being ordered in the same period.

Richard Blakeway, Housing Ombudsman, said: 'Our casebook gives cause for concern, with a high maladministration rate and sometimes substantial levels of compensation, although I am also concerned that we are not seeing cases where we could help, and want to investigate further into this issue.

'Using our new powers, we want to look in-depth at the response of social landlords to damp and mould issues. I want us to make far-reaching recommendations to promote greater understanding and learning, helping landlords develop their approach to the benefit of residents.'

SIGN UP
For your free daily news bulletin
Highways jobs

Preschool Nursery Assistant - Level 3 Qualified

Essex County Council
Up to £13.00 per hour
Preschool Nursery Assistant - Level 3 QualifiedPermanent, Part Time£13.00 per hourLocation
Recuriter: Essex County Council

Trading Standards Project Officer - Tobacco and Vapes

Essex County Council
£26601.0000 - £31295.0000 per annum
Trading Standards Project Officer - Tobacco and VapesFixed Term, Full Time£26,601 to £31,295 per annumLocation
Recuriter: Essex County Council

Social Care Worker - WMF2272e

Westmorland and Furness Council
£34,434 - £35,412
We have an exciting opportunity, for a passionate, enthusiastic person Cumbria / Various
Recuriter: Westmorland and Furness Council

Apprenticeships & Intermediate Labour Market Coordinator

The Royal Borough of Kensington & Chelsea Council
Negotiable
Create real opportunities for local people and help shape a fairer future. As an Apprenticeships and Intermediate Labour Market Coordinator, you'll wo England, London, City of London
Recuriter: The Royal Borough of Kensington & Chelsea Council

243826 Casual Tutors

Wakefield Council
£17,874.60 to £19,690.80, pro rata. TUL 4.
We are an OFSTED rated - good provider and are looking to appoint to a variety of casual tutor positions to meet growing demand in the District. Wakefield, West Yorkshire
Recuriter: Wakefield Council
Linkedin Banner