William Eichler 05 September 2018

Councillor designs ‘virtual’ Facebook councillor

Councillor designs ‘virtual’ Facebook councillor  image

The Redditch councillor who set up David Cameron’s official Facebook page has designed his own chatbot service to help local people communicate with the council.

Cllr Mike Rouse designed the chatbot to manage issues such as missed bin collections, contact details, fly-tipping, road closures and requests for tree cutting.

The service will send automated response messages to constituents via the Facebook Messenger service, which will make it easier for people to contact the council but it will also save on printing and distributing leaflets.

‘Millions of people use Facebook as a free platform for communicating with colleagues, friends and family, so why not elected representatives?’ said Cllr Rouse.

‘Often councils have no way of broadcasting information to residents, without incurring substantial costs in delivery of leaflets and literature.

‘Facebook Messenger is an easy-access social media service, allowing constituents to raise issues and get the answers they need to requests.’

The chatbot — or ‘virtual councillor’ — follows a similar proposal by Cardiff Council and will also be used to source feedback on council performance.

Highways jobs

DEPUTY DIRECTOR

City of Bradford MDC
£102K
Big and diverse, Bradford is the UK’s youngest city Bradford, West Yorkshire
Recuriter: City of Bradford MDC

Corporate Director, Resources

Buckinghamshire Council
circa c. £150,000
This is a once in a lifetime opportunity for an exceptional individual to help to shape the future of Buckinghamshire Buckinghamshire
Recuriter: Buckinghamshire Council

Assistant Director, Assets

Sutton London Borough Council
Up to £104,514 per annum
The role will lead on ensuring that our assets support the delivery of the Council's priorities. This will range from... Sutton, London (Greater)
Recuriter: Sutton London Borough Council

Principal Finance Officer

Redbridge London Borough Council
£42,684 and £45,585
You will work closely with the Financial Strategy Manager and have regular contact with the wider finance team Redbridge, London (Greater)
Recuriter: Redbridge London Borough Council

Complex Complaints Officer

Redbridge London Borough Council
£34,794 - £36,711 per annum
ou would be joining the London Borough of Redbridge at an exciting time, joining an ambitious new Housing Needs Service Redbridge, London (Greater)
Recuriter: Redbridge London Borough Council

Local Government News

Latest issue - Local Goverrnemnt News

The June issue of Local Government News contains the full details of all the winning schemes in the 2019 Street Design Awards. From Children's Play to Pedestrian Environment, find out who has been recognised for their innovation and use of best practice.

This issue also explores how local government pension funds can hedge currency risk, how councils can best address the shortfall in school places, and an update on the number of authorities banning the use of Roundup over safety fears.

Register for your free magazine