Mark Whitehead 05 June 2019

CEOs in local government the least trusted, research shows

Top bosses in local and national government are the least trusted by their employees, according to new research.

The Institute of Leadership and Management found levels of trust in CEOs overall have fallen in the last seven years.

Women leaders and managers are more trusted than men and trust in line managers has remained the same, according to the survey of more than 800 leaders and managers.

One council leader blamed funding cuts for declining levels of trust because it forced them to make unpopular decisions.

Respondents to the institute's survey said the biggest problem for CEOs was failing to understand the role of their employees and the contributions they make.

Cllr Iain Malcolm, leader of South Tyneside Council, said: 'With ongoing funding reductions from central government, local government is being forced to make difficult decisions that affect the public’s trust in local leaders.

'Our employees, many of whom are local residents and users of local services look to us for strong, consistent leadership in the most challenging period of local government history in decades.'

Kate Cooper, head of research, policy and standards at The Institute of Leadership & Management, said: 'Headlines about high levels of CEO remuneration, putting their own interests over those of the company and, most importantly, their employees, haven’t helped the situation, so it’s not surprising levels of trust have fallen over the last few years.

'Our research clearly shows there is a lack of trust at the top level, but interestingly, it is being maintained at the more personal level of line manager. This is bad news for CEOs and should be a wake-up call for them. For any organisation to be successful, trust is not "a nice to have", but is intrinsic to the culture of the organisation.

The research found that CEOs in the financial services sector attract the most trust.

For your free daily news bulletin
Highways jobs

Social Worker - Adult Social Care (CLDT)

Bolton Council
This is a permanent Social Work role in Adult Social Care. Bolton, Greater Manchester
Recuriter: Bolton Council

Principal Programme Officer

Bolton Council
Do you enjoy variety and change? Can you keep your eye on the detail whilst also thinking strategically? Bolton, Greater Manchester
Recuriter: Bolton Council

IDT Junior Developer

Telford & Wrekin Council
£28,226 - £30,095
Telford & Wrekin Council are seeking an enthusiastic and highly motivated Junior Developer. Telford, Shropshire
Recuriter: Telford & Wrekin Council

Activities Leader (Outdoor Adventurous Activities)

Leicestershire County Council
Lead activities and ensure that delivery of programmes are of a high standard. Leicester, Leicestershire
Recuriter: Leicestershire County Council

Transition Support Worker (Complex Needs)

Leicestershire County Council
This is an exciting opportunity for to work with an experienced team delivering high quality learning opportunities and care. Leicester, Leicestershire
Recuriter: Leicestershire County Council

Partner Content

Circular highways is a necessity not an aspiration – and it’s within our grasp

Shell is helping power the journey towards a circular paving industry with Shell Bitumen LT R, a new product for roads that uses plastics destined for landfill as part of the additives to make the bitumen.

Support from Effective Energy Group for Local Authorities to Deliver £430m Sustainable Warmth Funded Energy Efficiency Projects

Effective Energy Group is now offering its support to the 40 Local Authorities who have received a share of the £430m to deliver their projects on the ground by surveying properties and installing measures.

Pay.UK – the next step in Bacs’ evolution

Dougie Belmore explains how one of the main interfaces between you and Bacs is about to change.