Mark Whitehead 05 June 2019

CEOs in local government the least trusted, research shows

Top bosses in local and national government are the least trusted by their employees, according to new research.

The Institute of Leadership and Management found levels of trust in CEOs overall have fallen in the last seven years.

Women leaders and managers are more trusted than men and trust in line managers has remained the same, according to the survey of more than 800 leaders and managers.

One council leader blamed funding cuts for declining levels of trust because it forced them to make unpopular decisions.

Respondents to the institute's survey said the biggest problem for CEOs was failing to understand the role of their employees and the contributions they make.

Cllr Iain Malcolm, leader of South Tyneside Council, said: 'With ongoing funding reductions from central government, local government is being forced to make difficult decisions that affect the public’s trust in local leaders.

'Our employees, many of whom are local residents and users of local services look to us for strong, consistent leadership in the most challenging period of local government history in decades.'

Kate Cooper, head of research, policy and standards at The Institute of Leadership & Management, said: 'Headlines about high levels of CEO remuneration, putting their own interests over those of the company and, most importantly, their employees, haven’t helped the situation, so it’s not surprising levels of trust have fallen over the last few years.

'Our research clearly shows there is a lack of trust at the top level, but interestingly, it is being maintained at the more personal level of line manager. This is bad news for CEOs and should be a wake-up call for them. For any organisation to be successful, trust is not "a nice to have", but is intrinsic to the culture of the organisation.

The research found that CEOs in the financial services sector attract the most trust.

SIGN UP
For your free daily news bulletin
Highways jobs

Waste Collector/Relief Driver

Ashfield District Council
£23,500 - £23,893 per annum,
Are you passionate about keeping communities clean and environmentally friendly? Sutton-In-Ashfield, Nottinghamshire
Recuriter: Ashfield District Council

Part Time Maths Tutors

Essex County Council
£24970 - £29377 per annum + pro rata
Part Time Maths TutorsPermanent, Part TimeUp to £29,377 per annum, pro rataLocation
Recuriter: Essex County Council

Housing Income Officer

Mansfield District Council
£26,421 - £31,364 per annum (pay award pending)
Looking for a role that makes a difference to people’s lives? Mansfield, Nottinghamshire
Recuriter: Mansfield District Council

Fostering Social Worker - Maternity Cover

Cumberland Council
£40,221 - £41,418 per annum
Are you an experienced and hard-working Social Worker looking to develop your career? Carlisle, Cumbria
Recuriter: Cumberland Council

Business Support to CWD SEND Inclusion CMB1025e

Cumberland Council
£26,421 - £27,334 (pro rata) per annum
We are looking to recruit an experienced, self-motivated and flexible Business Support Administrator Workington, Cumbria
Recuriter: Cumberland Council
Linkedin Banner

Partner Content

Circular highways is a necessity not an aspiration – and it’s within our grasp

Shell is helping power the journey towards a circular paving industry with Shell Bitumen LT R, a new product for roads that uses plastics destined for landfill as part of the additives to make the bitumen.

Support from Effective Energy Group for Local Authorities to Deliver £430m Sustainable Warmth Funded Energy Efficiency Projects

Effective Energy Group is now offering its support to the 40 Local Authorities who have received a share of the £430m to deliver their projects on the ground by surveying properties and installing measures.

Pay.UK – the next step in Bacs’ evolution

Dougie Belmore explains how one of the main interfaces between you and Bacs is about to change.