Mark Whitehead 05 June 2019

CEOs in local government the least trusted, research shows

Top bosses in local and national government are the least trusted by their employees, according to new research.

The Institute of Leadership and Management found levels of trust in CEOs overall have fallen in the last seven years.

Women leaders and managers are more trusted than men and trust in line managers has remained the same, according to the survey of more than 800 leaders and managers.

One council leader blamed funding cuts for declining levels of trust because it forced them to make unpopular decisions.

Respondents to the institute's survey said the biggest problem for CEOs was failing to understand the role of their employees and the contributions they make.

Cllr Iain Malcolm, leader of South Tyneside Council, said: 'With ongoing funding reductions from central government, local government is being forced to make difficult decisions that affect the public’s trust in local leaders.

'Our employees, many of whom are local residents and users of local services look to us for strong, consistent leadership in the most challenging period of local government history in decades.'

Kate Cooper, head of research, policy and standards at The Institute of Leadership & Management, said: 'Headlines about high levels of CEO remuneration, putting their own interests over those of the company and, most importantly, their employees, haven’t helped the situation, so it’s not surprising levels of trust have fallen over the last few years.

'Our research clearly shows there is a lack of trust at the top level, but interestingly, it is being maintained at the more personal level of line manager. This is bad news for CEOs and should be a wake-up call for them. For any organisation to be successful, trust is not "a nice to have", but is intrinsic to the culture of the organisation.

The research found that CEOs in the financial services sector attract the most trust.

SIGN UP
For your free daily news bulletin
Highways jobs

Executive Director of Place and Customer

Essex County Council
up to £179,404 per annum
Shape the Future of Essex. Drive climate action. Deliver for our communities. Essex
Recuriter: Essex County Council

Director of Social Work and Social Care

Trafford Council
£100,731 to £104,625
You will join a values-driven senior leadership team, providing visible and responsive leadership. Manchester
Recuriter: Trafford Council

Housing Ombudsman

Housing Ombudsman Service
£130,095 per annum, negotiable based on experience.
The Housing Ombudsman Service allows colleagues to choose if they wish to work in the London office, from home or a hybrid of the two London (Greater)
Recuriter: Housing Ombudsman Service

Overview & Scrutiny Committee Member (Young Person Co-optee)

Oxfordshire County Council
Volunteer role
Could you be the voice of young people in Oxfordshire? We’re looking for two young people aged 16–25 to join our Education and Young People Overview and Scrutiny Committee as co‑opted members. This is a voluntary, two‑year role running from June 2 Oxford
Recuriter: Oxfordshire County Council

Senior Business Support Administrator

Essex County Council
£26927.00 - £31678.00 per annum
Senior Business Support AdministratorFixed Term, Full Time£26,927 to £31,678 per annumLocation
Recuriter: Essex County Council
Linkedin Banner