Mark Whitehead 05 June 2019

CEOs in local government the least trusted, research shows

Top bosses in local and national government are the least trusted by their employees, according to new research.

The Institute of Leadership and Management found levels of trust in CEOs overall have fallen in the last seven years.

Women leaders and managers are more trusted than men and trust in line managers has remained the same, according to the survey of more than 800 leaders and managers.

One council leader blamed funding cuts for declining levels of trust because it forced them to make unpopular decisions.

Respondents to the institute's survey said the biggest problem for CEOs was failing to understand the role of their employees and the contributions they make.

Cllr Iain Malcolm, leader of South Tyneside Council, said: 'With ongoing funding reductions from central government, local government is being forced to make difficult decisions that affect the public’s trust in local leaders.

'Our employees, many of whom are local residents and users of local services look to us for strong, consistent leadership in the most challenging period of local government history in decades.'

Kate Cooper, head of research, policy and standards at The Institute of Leadership & Management, said: 'Headlines about high levels of CEO remuneration, putting their own interests over those of the company and, most importantly, their employees, haven’t helped the situation, so it’s not surprising levels of trust have fallen over the last few years.

'Our research clearly shows there is a lack of trust at the top level, but interestingly, it is being maintained at the more personal level of line manager. This is bad news for CEOs and should be a wake-up call for them. For any organisation to be successful, trust is not "a nice to have", but is intrinsic to the culture of the organisation.

The research found that CEOs in the financial services sector attract the most trust.

SIGN UP
For your free daily news bulletin
Highways jobs

Executive Director – Community Health, Wellbeing & Prevention (DASS)

Southampton City Council
£160,000
Southampton is a bold, diverse and fast-changing city. Southampton, Hampshire
Recuriter: Southampton City Council

Loader

North Yorkshire Council
£24, 796 - £25,989 per annum
Working in small crews you will be collecting residual, garden and food waste Harrogate, North Yorkshire
Recuriter: North Yorkshire Council

Passenger Transport Infrastructure Development Officer

Essex County Council
£29244.00 - £34404.00 per annum
Passenger Transport Infrastructure Development OfficerPermanent, Full Time£29,244 to £34,404 per annumLocation
Recuriter: Essex County Council

Senior Planning Enforcement Officer

West Northamptonshire Council
£39,190 to £41,797
In this role, you will support the Principal Planning Enforcement Officer in providing timely and appropriate advice on all matters related to Planning Enforcement.  You will manage your own case load, assist in monitoring other investigations, ensuring Northampton
Recuriter: West Northamptonshire Council

Primary SEN Teacher

Durham County Council
£32,916 - £51,048 + £2,787
Primary SEN Teacher M1-M6 Plus SEN1   £32,916 - £51,048 + £2,787 Full Time, Whole Time Temporary – required from 01/01/2026 until 31/12/2026 The Gove Durham
Recuriter: Durham County Council
Linkedin Banner