England’s adult social care regulator has found that services provided by the Royal Borough of Windsor and Maidenhead Council require improvement.
The Care Quality Commission (CQC) has a new responsibility to assess how local authorities meet their duties under the Care Act (2014).
The regulator found that residents of Windsor and Maidenhead were waiting too long for occupational therapy assessments, in some cases up to six months.
It said staff were not always able to deliver annual reviews of people’s care needs on time, and the council needed to do more to identify young carers and offer support.
But the CQC said where it had identified shortfalls, there were already plans in place to address them.
Chief inspector James Bullion said: ‘Royal Borough of Windsor & Maidenhead has a great foundation in place on which to build their future plans and make improvements with local people at the heart of it.’
The council’s cabinet member for adult services, health and housing services, Catherine del Campo, said: ‘Whilst the CQC report shows that we have missed out on a good rating by one point, the report sends the clear message is that our improvement plan is the right one and as transformation work becomes embedded in everyday practice, we strengthen our position going forwards.’
